Customize and personalise your emails

Customizing your emails lets you create personalized, engaging messages. This guide covers how to edit email copy and use Dynamic bubbles to insert details like the customer’s name and date.

Editing an email

Review the email template, and adjust the content to match your message, tone, and customers. Modify the text to reflect your desired style, adding personal touches while ensuring it aligns with your brand’s voice. Tailor the language to resonate with your customers, whether it’s a casual reminder or a formal business communication.

Using Dynamic bubbles

Dynamic bubbles are placeholders that automatically insert specific information into your email, making it more relevant and personalized for your customer. Simply select the right Dynamic bubble from the toolbar and insert it into the desired spot in your email; the Dynamic bubbles will show the real data when the email is sent.

Dynamic bubbles

Types of Dynamic bubbles

For appointments

  • Name
  • Appointment date
  • Start time
  • End time
  • Duration

For orders

  • Name
  • Date
  • Start time
  • Order number

For delivery

  • Name
  • Date
  • Delivery window start time
  • Delivery window end time
  • Street
  • City
  • Order number