Best 7 cosmetic
practitioner software for
small businesses [in
2024]

1. Fresha

Who Is It For

Fresha aims to be the ultimate software choice for cosmetic practitioners. Available for businesses of all sizes, from local boutique salons to international spa chains, it supports over 450,000 stylists and professionals globally, helping them elevate their service and exceed customer expectations.

Features Overview

Fresha's salon management software offers an all-in-one solution encompassing appointment scheduling, payment processing, and an intuitive Point of Sale (POS) system. It also includes marketing promotions to drive business growth, an extensive product inventory system, and an integrated online store to expand your market reach.

With advanced reporting and analytics, Fresha provides insights into business performance, helping salons make informed decisions. The platform is praised for its user-friendly interface. Additionally, Fresha's cloud-based infrastructure facilitates easy access and integration.

Pricing

• Free for all. Optional In-person and online transactions at 1.29% + $0.24. Marketplace Bookings: 20% commission for new clients with a minimum of $3.45. Communications: Automated notifications at $0.12 per text after 20 free monthly texts. Blast Campaigns: Promotional texts at $0.17 and emails at $0.02. Add-ons: Fresha Insights at $11.75, Team Pay at $7.00, Google Rating Boost at $12.70 per month.

• 0

Website

fresha.com/for-business

Pros

• Guidance and Optimization.
• Constant Updates.
• Efficiency Boost.
• Seamless Experience.
• Excellent Functionality.

Cons

• Poor Customer Support.
• Pressure to Upgrade.
• Payment Processing Issues.
• Manipulative Sales Tactics.
• Potential Cash Flow Problems.

2. Rosy

Who is it for

Rosy Salon Software is designed to simplify daily operations for cosmetic practitioners, enhancing efficiency without compromising quality. Suitable for businesses of varying sizes, it enables owners and staff to devote more attention to client satisfaction rather than administrative duties. This focus on operational ease and customer care makes it a valuable tool for fostering growth and efficiency.

Features overview

Rosy Salon Software offers a suite of tools to enhance cosmetic practitioner, featuring easy scheduling, client booking, and a comprehensive salon point of sale (POS) system.

The platform has text and email communication abilities, mobile access, and effective inventory management. Integration with services like CardConnect is simple.

Pricing

• One employee $29 Up to plus 21 employees $119. Also offers premium features and pricing.

• $29 - $119

Website

rosysalonsoftware.com/

Pros

• Affordable pricing.
• User-friendly interface.
• Excellent customer service.
• Easy setup process.
• Responsive support team.
• User-friendly interface.
• Comprehensive backend features including reports and inventory tracking.
• Easy integration with third-party services like Card Connect.
• Cloud-based appointment book for convenience.
• Responsive and friendly customer service.

Cons

• Difficulty making changes for large groups.
• Some tasks are more complicated than necessary.
• Limitations of 15-minute time increments impacting business efficiency.
• Reporting functionality is somewhat lacking.
• Inadequate customer support leading to issues being blamed on the user and requiring workarounds for basic tasks.

3. Acuity Scheduling

Who is it for

Acuity is a customizable appointment scheduling software that serves a wide range of businesses, including cosmetic practitioners. It offers online booking and payment integration within a custom-branded interface, enabling clients to book services conveniently. This flexibility makes it a good choice for business owners looking to offer their customers an efficient way to schedule appointments without losing the personal touch of their brand.

Features overview

Acuity Scheduling provides a simple process for both service providers and their clients, making appointment booking and management intuitive and efficient. Clients gain the autonomy to book their own appointments through a customizable booking page, tailored to match the unique branding of the business.

The platform integrates payment processing, enabling businesses to secure payments at the time of booking. Acuity Scheduling enhances client communication by automatically sending appointment notifications and reminders, reducing the likelihood of no-shows and miscommunications.

Pricing

• Emerging $16/month Growing $27/month Powerhouse $48/month

• $16 - $48

Website

acuityscheduling.com

Pros

• Knowledgeable customer service team.
• Several integrations possible.
• Intuitive to use.
• Good training available.
• Easy and accessible for businesses and customers alike.

Cons

• Some areas of improvement in the scheduling.
• Users sometimes find it time-consuming in order to master the app.

4. Vagaro

Who is it for

Ideal for cosmetic practitioners aiming to simplify their booking processes and enhance client management. Vagaro caters to over 220,000 businesses seeking efficient scheduling, a streamlined workflow, and the ability to connect with millions in their marketplace.

Features overview

Vagaro offers a suite of scheduling and management tools that include online booking and payroll services. It features live streaming for classes or consultations and a dual-sided mobile app for the convenience of both business owners and their clients.

Additionally, it has online store capabilities with integrated inventory management. Vagaro also provides personalized marketing tools, customer loyalty tracking, and Vagaro Capital for funding solutions. Its POS system ensures secure transactions, and options for custom branding help improve a business's visibility.

Pricing

• USD $30.00 per month

• $30

Website

vagaro.com

Pros

• Convenient Mobile Experience: The app provides a straightforward and convenient experience on mobile devices.
• Helpful Account Transfer Assistance: Representatives offer significant help during the account transfer process to ensure all information and calendars are smoothly moved over.
• Simplicity and Ease of Use: Users appreciate the software's simplicity and find it easy to navigate.
• Comprehensive Features: Includes a wide range of functionalities, from consent forms to 1099 forms, ensuring all necessary tools are available.
• Cost-Effective for Startups: Offers impressive features at approximately a third of the cost of similar software like MindBody.
• Accessibility: Easily navigable with basic computer or mobile skills, making it accessible to a broad audience.
• User-Friendly for Clients: Clients also find the software easy to use.
• Prompt Issue Resolution: Quick and effective assistance is provided whenever issues arise, enhancing user satisfaction.

Cons

• Delayed Resolution: Issues with delayed resolutions, including emails from the company stating that compensation for losses is not available.
• Lacking Customer Service: Customer service is described as lacking and sometimes indifferent in attitude.
• Usability Challenges: The software becomes challenging to use effectively when more than 1-2 people are involved.
• Duplicate Client Emails: Approximately 20% of client emails are reported as duplicates, leading to necessary deletions from the client page, which can disrupt client management.

5. Vev

Who is it for

Vev cosmetic practitioner software suits small to medium-sized businesses. This multifunctional software solution simplifies key tasks such as scheduling and customer management, making it a valuable tool for owners looking to improve the way they provide their services and deal with administrative work.

It really helps with client relationships and in simplifying administrative tasks that would cost a lot with many traditional systems.

Features overview

Vev's booking system is flexible, designed to meet the needs of cosmetic practitioners. Vev's booking system is flexible, designed specifically for cosmetic practitioners needs. It is a complete CRM system that allows businesses to maintain comprehensive records of client preferences and histories, facilitating every interaction.

The platform provides automated reminders and notifications to keep your clients informed and engaged, reducing no-shows and ensuring smooth operations. Vev's built-in marketing suite makes it easy for cosmetic practitioners businesses to create and manage targeted marketing campaigns that reach new customers and boost engagement.

Vev's dashboards provide a clear view of cash flows, client data, and other critical business metrics in a user-friendly environment. The software also offers customized branding options.

Pricing

• Free version $0 Plus version $8.99 - First month free. Pro version for enterprises: get in touch for custom pricing

• $0-$8.99

Website

vev.co

Pros

• Automated schedule management: Saves time and reduces the risk of errors associated with manual scheduling.
• Increased efficiency: Allows for more streamlined operations and the ability to focus on other tasks.
• Improved client experience: Provides clients with a convenient and user-friendly booking process, enhancing satisfaction and potentially leading to repeat business.
• Built-in CRM: Helps maintain organized customer information, facilitating better communication and customer relationship management.

Cons

• Setup Time: May take time to set up and get started.
• Tech Reliance: Relies on technology to manage orders.
• Learning Required: Staff and customers may need time to learn how to use it.

6. Timely

Who is it for

Timely is designed for cosmetic practitioners.

Features overview

Timely provides businesses with a comprehensive toolkit encompassing online booking, digital consultations, and integrated marketing tools, aimed at improving client management and streamlining operations. Its user-friendly interface, coupled with responsive customer support, promise a satisfying experience. Unique features like SMS reminders and automated job location population enhance service delivery.

Timely offers payment handling, Shopify integration for online storefronts, staff management, inventory tracking, and comprehensive reporting and analytics.

Pricing

• Build - $39 USD, Elevate - $59 USD, Innovate - $70 USD per month

• $39 - $70

Website

gettimely.com

Pros

• Easy to use with great options.
• Speedy and effective customer support.
• SMS reminders and job location population feature are appreciated by customers.
• Affordable and customizable.

Cons

• Occasional issues with double booking or incorrect appointment dates due to user error.
• Slow resolution process for certain issues.
• Accidental charges with delayed refund process.
• Limited options in the market before discovering Timely.

7. Booker (by Mindbody)

Who is it for

Booker by Mindbody is tailored for cosmetic practitioners.

Features overview

Booker by Mindbody offers a robust set of functionalities aimed at improving appointment scheduling, product sales, and customer relationship management. Its user-centric platform features an intuitive interface and efficient calendar system for seamless appointment setting.

Competitive pricing and responsive customer support are highlights. However, users may encounter challenges with client tracking, checkout processes, and complex reporting features.

Additional features include AI receptionist capabilities, automated marketing tools, integrated payment solutions, customizable email campaigns, and real-time business dashboards, catering to diverse business needs. While effective in facilitating operations and customer outreach, enhancements in user experience and reporting simplicity could further enhance the platform.

Pricing

• Essential $129/mo Accelerate $195 Ultimate $395

• $129 - $395

Website

mindbodyonline.com

Pros

• Easy online scheduling and gift certificate purchases.
• Intuitive calendar management.
• Competitive pricing.
• Responsive customer service.
• Straightforward setup process.

Cons

• Challenges in tracking and checking out clients.
• Confusing reports.
• Limited payroll customization options.
• Frustration with service interruptions.