Opentable vs Touchbistro:
Which software is
best? [compared in
2024]

Picking the right reservation system for your Backyard BBQ catering business is crucial. We'll compare OpenTable and TouchBistro, focusing on their key features, to help you decide which fits your needs best.

Booking the perfect number of patrons without overextending your backyard BBQ services is tricky. OpenTable and TouchBistro help streamline bookings and manage the kitchen chaos. But let’s not forget about Vev, which optimizes both your reservations and kitchen flow, making it a game-changer for the BBQ catering scene.

Opentable vs TouchBistro

OpentableTouchBistro

Website

Website

restaurant.opentable.com

touchbistro.com

Pricing

OpentableTouchBistro

Pricing

Pricing

$149 - $499

$69 - $399

Features

OpentableTouchBistro

Top Features

Top Features

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

Pros & Cons

OpentableTouchBistro

Pros

Pros

  • Convenient tool for discovering local restaurants.
  • Easy reservation process.
  • Helpful features and services.
  • Assists in booking tables at preferred times.
  • Software for restaurant businesses.
  • Competitive pricing.
  • Features self-ordering kiosk system for customer meal upgrades.
  • Functional, flexible product management.
  • Customizable layout options.

Cons

Cons

Challenges when restaurants are not using the software.

Occasional issues with missed reservation alerts or reliability.

  • Issues with updates and Mobi CC machine interface reliability.
  • Concerns about trustworthiness and customer service.
  • Reports of unauthorized changes to ownership and lack of refunds.
  • Technical issues like lost orders and connectivity problems.

Which is better?

Deciding between OpenTable and TouchBistro hinges on your needs. OpenTable excels in reservations, ideal for planned events. TouchBistro shines with its versatile POS system, gearing towards on-the-fly service adjustments. Evaluate your priorities for the perfect pick in the Backyard BBQ catering scene.

Have you considered Vev?

While OpenTable and TouchBistro are great, Vev steps up with two standout features. First, its ever-updating software not only improves with each update but also learns from your usage to deliver a more tailored experience every day. Plus, Vev works effortlessly across all devices — phones, tablets, and computers, ensuring you're always connected to your business, regardless of where you are or what device you have at hand. For the dynamic needs of the Backyard BBQ catering industry, Vev's adaptability and ease of use could be the game-changer you're looking for.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.

Screenshot of opentable

1. Opentable

Who is it for

OpenTable caters to businesses seeking a comprehensive solution for managing reservations, table availability, and dining experiences. It particularly suits establishments eager to expand their online presence and enhance customer engagement through targeted marketing and personalized interactions.

Features overview

OpenTable equips businesses with a robust array of tools designed to enhance the dining experience. Key functionalities include advanced reservation capabilities, comprehensive custom profiles and listings for visibility, and efficient table management systems. Restaurants can effectively manage both in-house and online waitlists, offering greater control over diner flow and table availability. Integration with POS systems and real-time inventory updates facilitates effective management of dining and takeout services. OpenTable supports 24/7 reservations, with a custom booking widget aiding in capturing more reservations directly from restaurant websites.

Pricing

  • Basic: $149 / month, Core: $299 / month, Pro: $499 / month

  • $149 - $499

Website

restaurant.opentable.com

Pros

  • Convenient tool for discovering local restaurants.
  • Easy reservation process.
  • Helpful features and services.
  • Assists in booking tables at preferred times.

Cons

Challenges when restaurants are not using the software.

Occasional issues with missed reservation alerts or reliability.

Screenshot of touchbistro

2. TouchBistro

Who is it for

TouchBistro is tailored for businesses seeking a comprehensive point-of-sale (POS) solution. It is well-suited for businesses desiring functionalities such as easy bill splitting and tableside ordering.

Features overview

TouchBistro offers a wide array of functionalities for businesses needs. It includes straightforward bill splitting, efficient online order processing, and comprehensive reporting for informed decisions. The platform supports various payment methods and offers an offline mode for seamless operations without internet connectivity. Integration with existing POS systems enhances user experience, while effective staff management tools optimize productivity. Customizable floor plans and menu management allow tailored layouts and offerings. Tableside ordering introduces a modern approach to customer service.

Pricing

  • Solo (1 User License) - $69 per month, Dual (2 User Licenses) - $129 per month, Team (Up to 5 User Licenses) - $249 per month, Unlimited (Unlimited User Licenses) - $399 per month

  • $69 - $399

Website

touchbistro.com

Pros

  • Software for restaurant businesses.
  • Competitive pricing.
  • Features self-ordering kiosk system for customer meal upgrades.
  • Functional, flexible product management.
  • Customizable layout options.

Cons

  • Issues with updates and Mobi CC machine interface reliability.
  • Concerns about trustworthiness and customer service.
  • Reports of unauthorized changes to ownership and lack of refunds.
  • Technical issues like lost orders and connectivity problems.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.