Change password
We understand that remembering all your passwords can be tricky. Don’t worry! These few quick steps will help you reset it:
- Go to 'Forgot password'
- Enter your email address and then choose 'Request new password'
- Check your inbox for a "Vev Reset password" email
- Click the 'Reset password' link in the email. You’ll be redirected back to Vev.
- Choose your new password and click the 'Set password' button
Note: You'll need access to the email inbox associated with your Vev account to reset your password.
Tip: For security reasons, make sure your new password is strong and unique. It should contain a mix of upper and lower case letters, numbers, and symbols.
Why didn't I get a password reset email from Vev?
If you didn't receive a password reset email from Vev, consider the following:
- Check your spam/junk folder. Sometimes emails may end up here instead of your main inbox. Make sure to allow emails from vev.co to be delivered to your inbox.
- Email filters. Check your email settings to see if you have filters that might be blocking or redirecting the password reset email.
- Incorrect email address. Ensure the email address you entered is the one associated with your Vev account. A small typo can prevent the email from reaching you.
What should I do if I’ve lost access to the email address?
If you've lost access to the email account associated with your Vev account, please follow this step:
- Contact your email service provider. Contact your email service provider to recover access to your email account.