Why use a scheduling app for your pet grooming business?
You have started your pet grooming salon for a reason: being around lovely and cute dogs, cats, and all kind of pets all day to make them smell nice again!
However, there are also other things that you didn't consider when you got started:
- Staying in touch with clients
- Informing customers about the duration of their appointments
- Organising your schedule
- Handling invoices
- ...and much more
Our pet grooming scheduling software can help you to organise your work day more efficiently. The software can send you reminders and keep all your appointments in one place.
This can help you stay organised and make the most of your day.
“Remove all the back-and-forth to get appointments ”
When to use Appointment Software for Pet Groomers?
As a pet groomer, you may find our Scheduling Software helpful when you:
- Want to reduce no-shows: You can send automatic appointment reminders to your clients, which can help reduce the number of no-shows.
- Want to increase efficiency: Scheduling apps can help you better manage your time by allowing you to see your schedule at a glance and quickly reschedule appointments.
- Want to improve communication: With a scheduling app, you can easily communicate with your clients about their appointments.
Vev's scheduling app with all kinds of features for your pet grooming business, can help you keep track of your bookings, payments, and clients. They can also help you automate your booking process and keep your calendar organised.
“Get up to 12% more bookings when using an Pet Grooming Software for your pet grooming business. ”
Benefits of using pet grooming software
There are many benefits of using pet grooming scheduling software.
The biggest advantage: Saving time.
You are grooming a husky or a persian, and just at the moment while you get to the ears the ears and are focused on being gentle, you receive a phone call from a client.
She wants to make an appointment for somewhere next week. You have to put down the clippers, look up your online agenda, and find the next available time slot.
The first two suggested time slots are no option for your client and as soon as you realise it, you have spent 5 minutes trying to schedule an extra appointment.
When using a scheduling app, there is no need for this. It can still be the case that you receive phone calls while you are at work. But with one simple message, you can send your digital calendar and your client can see all your available time slots. Congratulations, your appointment just took 30 seconds to organise!
Apart from that, you can also keep track of your client lists and the king poodle that you haven’t seen for 2 months now will need a new haircut soon. Maybe the owner forgot and if the poodle is not coming, you will spend ages trying to comb out all the tangles that have saved up. Give the owner a quick message that it is time for a new appointment for the best interest of his / her poodle.
Even having online awareness can help to find new clients. Even though you might not like spending hours behind your phone or laptop, showcasing your salon online can help with bringing new cats and dogs into your store.
With our pet grooming business software, you can also enjoy:
- Improved customer care and satisfaction
- Reduced paperwork and phone calls
- Fewer scheduling errors
- Increased organisation and efficiency
p.s. Did you know that Vev comes with a built-in CRM for Pet Groomers?
What to think about when picking a pet grooming software?
The most important thing to think about when choosing pet grooming software is convenience. Is everything easy to use for you and your clients? If not, the temptation to just use a physical calendar and getting in touch with clients the “old-school” way is hard. Therefore pick something that is easy to set up and use.
Does that mean that all your clients need to book online via your personalised pet grooming software? Definitely not. Some clients that you are loyal to for years, just like a little small-talk with you and pop by your salon or send you a text message. That is all fine, our software has the ability to schedule appointments yourself and give you the space to provide the extra bit of personal service that you want to provide to your clients.
“Spend more time doing what you actually like doing ”
Getting started with your pet grooming scheduling software
First, you'll need to choose the pet grooming software that's right for you. There are a lot of different scheduling apps out there, so take some time to research your options and find the one that best fits your needs. Once you've found the perfect app, sign up for an account and create your profile.
We suggest you try Vev, our free scheduling and Pet grooming CRM app tailor-made for pet grooming businesses. The only thing you need to do is create an account, fill in your services and pricing, and share the link to your personal booking page with clients, for instance on your social profiles. This simplicity makes our platform the best pet grooming software for small business owners who want to keep things quick and easy.
Once you've started using the app, take some time to familiarise yourself with its features and capabilities. This will help you get the most out of the app and make sure you're using it in the most efficient way possible. If you need any help, feel free to get in touch.
Run your grooming salon on auto-pilot With your new toolset
Sell
Marketing
Payments
Business
Learn
Auto pilot
Overview
No-shows
Customers
Offering
Decide what you offer at your grooming salon. Add descriptions for your grooms, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your grooming salon makes, what your pet owners schedule most and even learn how they made their appointment.
Schedule again
In just a tap your pet owners become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your pet owners are reminded to schedule a groom again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your pet owners schedule.
Your duration
Some appointments don’t require your attention the whole time, so you can help another pet owner.
Schedule deadline
Decide the exact cutoff time for when pet owners can schedule a groom, giving you full control over availability and scheduling.
Time suggestions
Time suggestions let businesses control client booking flexibility, streamlining schedules and improving appointment management.
Hide items
Hide grooms so you can only schedule them for your customers.
Sell
Offering
Decide what you offer at your grooming salon. Add descriptions for your grooms, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your grooming salon makes, what your pet owners schedule most and even learn how they made their appointment.
Schedule again
In just a tap your pet owners become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your pet owners are reminded to schedule a groom again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your pet owners schedule.
Your duration
Some appointments don’t require your attention the whole time, so you can help another pet owner.
Schedule deadline
Decide the exact cutoff time for when pet owners can schedule a groom, giving you full control over availability and scheduling.
Time suggestions
Time suggestions let businesses control client booking flexibility, streamlining schedules and improving appointment management.
Hide items
Hide grooms so you can only schedule them for your customers.
Marketing
Get reviews from pet owners
Effortlessly collect reviews from your customers, which will soon appear directly on your page for everyone to see.
Share your link
Add your link to your website and socials. A link in bio could boost the appointments of your grooming salon up to 40%.
Personalize emails
Create personalized emails for appointments to engage clients and strengthen your business.
Add Vev to your website
Add Vev to your website with two options: a popup booking button or a fully embedded booking widget for seamless pet owner acquisitions.
Cover your grooming salon
Add a cover to your header that matches your grooming salon. Impress your pet owners of your grooming salon even more.
Schedule with a QR-code
Make it easy for your pet owners to schedule grooms by placing your QR code on flyers, business cards, stickers, posters, or any other visible spots in your grooming salon. With just a quick scan on their phone, they can access your services effortlessly, no extra steps needed.
Policy
Set up a clear policy that outlines your terms for bookings, cancellations, refunds, and any additional fees. Defining these guidelines helps manage customer expectations and reduces the risk of disputes.
Page description
Write a catchy slogan or description that highlights what makes your grooming salon special. This helps your pet owners share and recommend you to others.
Show your colors
Set the tone for your page by choosing colors that represent your grooming salon. These will create a cohesive look across your page, tools, and emails, aligning everything with your unique brand.
Social handles
Add the profiles of your grooming salon from Instagram, Facebook, TikTok, X, and your website to connect with pet owners and expand your online reach.
Payments
Get paid ahead
Have your pet owners pay ahead for their appointment. Only if you want to, you're the pet groomer, and you are in control.
Deposits
Have your pet owners put down a deposit to get their appointment. This has proven to reduce no-shows.
Tap to Pay on iPhone
Accept contactless payments with only your iPhone. No extra terminals or hardware needed.
Scan to pay
Let your pet owners scan your QR for you to get paid. Vev will keep track of who has paid for their groom so your grooming salon administration is always up to date.
Discounts
It's easy to give your pet owner a discount on their groom. Choose a percentage or fixed amount. Whatever works best for your grooming salon.
Add amount
Add a percentage or fixed amount to the price of the appointment, in the simplest way possible for you as a pet groomer.
Save costs, no extra payment devices
No need to fill in the amount again. Or sync, connect and pay for that extra device in your grooming salon. Simply use your phone to have pet owners pay for their grooms on the spot.
Refunds
Choose if pet owners who've paid ahead will automatically be refunded when their appointment is cancelled.
Payments work out of the box
Payments are set up very easy. So you can get paid out of the gate.
Policy
Set up a clear policy that outlines your terms for bookings, cancellations, refunds, and any additional fees. Defining these guidelines helps manage customer expectations and reduces the risk of disputes.
Business
Your overview of grooms
See exactly who will get what groom, and at what time the appointment is due.
Your opening hours
You decide when your grooming salon is open (or closed) for appointments.
Choose a time and date
Let your pet owners pick a time that suits them best, while you stay in control by deciding how strict or flexible your scheduling rules are.
Add your breaks
Plan when you want a fixed break. Looking for more flexibility? Turn on smart breaks.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way pet owners can't make an appointment.
Exceptions
Want to stay open on public holidays or take a well-deserved vacation? You’re in full control of your grooming salon’s hours.
Schedule deadline
Decide the exact cutoff time for when pet owners can schedule a groom, giving you full control over availability and scheduling.
Daily exports
Access your sales records by day—whether it’s historic data, today’s sales, or future bookings.
Capacity
Set up the number of pet owners you can have at the same time.
Sync to your calendar
Automatically sync (one way) your appointments to your personal calendar app.
Ahead of time
Set up your booking horizon, this let you define how far in the future pet owners are able to schedule grooms.
Your duration
Some appointments don’t require your attention the whole time, so you can help another pet owner.
Notifications for you
When your pet owner makes an appointment, cancelation or change you will receive a notification.
Time suggestions
Time suggestions let businesses control client booking flexibility, streamlining schedules and improving appointment management.
Exports
Export data from your grooming salon effortlessly on a monthly or yearly basis. Get detailed insights into all your appointments, including tax details, providing you with everything you need to stay informed and in control.
Learn
Your month wrapped up
Every month we email you analytics of last months' appointments, cancelations, most popular grooms and revenue. This way you know exactly how your grooming salon is doing.
Your day at a glance
See exactly how much your grooming salon makes, what your pet owners schedule most and even learn how they made their appointment.
Auto pilot
Emails
Every appointment, cancellation, change and reminder is automatically sent to your pet owners. Emails are sent in your style so they feel familiar to your pet owners.
Appointment reminders
On the day of the appointment, your pet owner receives a reminder from you. It's send automatically and includes all the information of their groom.
Your month wrapped up
Every month we email you analytics of last months' appointments, cancelations, most popular grooms and revenue. This way you know exactly how your grooming salon is doing.
Share your link
Add your link to your website and socials. A link in bio could boost the appointments of your grooming salon up to 40%.
Bookkeeping
Make your administration of your grooming salon run smooth.
Plus, a lot more
There's a lot more coming in Vev+ that will make doing business even easier. But we keep those under wraps for the moment.
Personalize emails
Create personalized emails for appointments to engage clients and strengthen your business.
Item suggestions
Creating the right mix of grooms is essential to attract and retain pet owners—but it doesn’t have to be complicated. Our suggestions are here to guide you every step of the way. With personalized recommendations based on industry trends and your grooming salon, you can quickly set up a winning selection of offerings. Let us help you create the perfect lineup so you can focus on growing your grooming salon.
Overview
Calendar view
See all your pet groomer appointments in a calendar view.
Your overview of grooms
See exactly who will get what groom, and at what time the appointment is due.
Your day at a glance
See exactly how much your grooming salon makes, what your pet owners schedule most and even learn how they made their appointment.
Today's pet owners
Your daily overview of pet owners. Showing you exactly who's you will see today, and an easy way to let you schedule again.
Delivery overview
See exactly where and at what time you need to deliver grooms. Everything shown on an interactive map to make it crystal clear for you!
Notifications for you
When your pet owner makes an appointment, cancelation or change you will receive a notification.
Sync to your calendar
Automatically sync (one way) your appointments to your personal calendar app.
Your month wrapped up
Every month we email you analytics of last months' appointments, cancelations, most popular grooms and revenue. This way you know exactly how your grooming salon is doing.
No-shows
Custom policy
Set clear guidelines for your grooming salon, including hygiene standards, legal requirements, cancellation rules, and other important details. Pet owners must agree to your policy during checkout, ensuring transparency and a smooth experience for everyone.
Appointment reminders
On the day of the appointment, your pet owner receives a reminder from you. It's send automatically and includes all the information of their groom.
Policy
Set up a clear policy that outlines your terms for bookings, cancellations, refunds, and any additional fees. Defining these guidelines helps manage customer expectations and reduces the risk of disputes.
Change the time
Pet owners can change the time of their upcoming appointment as long as the cancelation deadline hasn't passed.
Add to Calendar
Pet owners can add the appointment to their calendar. This way they receive a notification before their groom. The address, travel time and link to their confirmation page can be found in the event details.
Add to wallet
After pet owners schedule grooms, they get a pass for their digital wallet. When added they get a notification on their phone at the right time. The pass contains all the details like; date, time, location, total cost, payment details and link.
Emails
Every appointment, cancellation, change and reminder is automatically sent to your pet owners. Emails are sent in your style so they feel familiar to your pet owners.
Pet owner details
For pet groomers it's super handy to have all the details of pet owners at their fingertips. Allowing you to send a text, call or email whenever you need.
Cancelation deadline
Set a deadline for when pet owners can cancel for free, giving you more control over your schedule and protecting your time. When a cancellation is made, pet owners will automatically receive an email with a link to easily schedule their next groom with your grooming salon, ensuring a smooth and professional experience.
Pet owner history
See exactly what groom your pet owner scheduled before.
Customers
Fields
Add more specific pet owner information to run your grooming salon even better. For instance add their date of birth, Customer ID, pet name and more.
Get reviews from pet owners
Effortlessly collect reviews from your customers, which will soon appear directly on your page for everyone to see.
Customer list
See or find your most valuable pet owners. This lets you build relationships and get more appointments.
Edit pet owners
Edit pet owner details, merge and remove to keep your pet owner list up to date.
Pet owner details
For pet groomers it's super handy to have all the details of pet owners at their fingertips. Allowing you to send a text, call or email whenever you need.
Add notes
Add notes about your pet owners. These notes show up around the appointment, so you can pick up the conversation with your pet owner where you left off last time.
Today's pet owners
Your daily overview of pet owners. Showing you exactly who's you will see today, and an easy way to let you schedule again.
Schedule again
In just a tap your pet owners become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your pet owners are reminded to schedule a groom again.
It's your data
It's your data. The pet owner information is yours. Vev doesn't sell, resell, target or advertise with the data from your grooming salon. Of course not!
Pet owner history
See exactly what groom your pet owner scheduled before.
