Why should I use pet care software?
Pet care software is designed to make your life easier and your business more efficient. Here's how:
- Easy scheduling: No more juggling calls or manually updating calendars. The software lets clients book appointments online, based on your real-time availability. It's like having a personal assistant, minus the cost!
- Streamlines payments: Get paid quicker and easier. Clients can pay online when they book, making the process smooth and hassle-free
- Keeps everyone in the loop: Automatic reminders? Yes, please! These nifty emails reduce no-shows and keep your clients informed.
- Organized days: With a clear dashboard, you'll have your day's appointments, client info, and more, all in one place. It's like having a neat, organized desk, but online.
How do I choose the best pet care software?
Selecting the right pet care software can feel like finding the perfect leash for a playful puppy – it needs to be just the right fit! Here's a step-by-step guide to help you make the best choice:
- Identify your needs: First, list what you need. Do you want something simple for booking appointments, or do you need more features like payment processing and customer management?
- Ease of use: Look for software that's easy to navigate. You don't want to spend hours figuring out how to schedule an appointment. A user-friendly interface is key.
- Reliable customer support: Good support is like a trusty vet – always there when you need them. Ensure the software provider offers solid customer service.
- Price matters: Budget is always a consideration. Compare prices, but remember, the cheapest option isn't always the best.
Want one name that scores great on all of the above? Try Vev appointment software, it is free forever and the easiest pet care software on the market!
“Using software helps me spend more time with the pets ”
How does pet care software simplify appointment management?
Think of pet care software as your digital assistant, making appointment management a walk in the park. Here's how it simplifies the whole process:
- 24/7 Online booking: Easy access for clients to book appointments.
- Instant calendar updates: No more manual updates.
- Automated email reminders: Reduce no-shows.
- Super easy CRM: Check anything anywhere.
- Simple rescheduling: Easy for clients to change appointments.
- Daily overview: Quick snapshot of your day's schedule
Don’t get interrupted during work, let your customers book themselves.
How to get started with pet care software?
Jumping into pet care software is like teaching a new trick to an eager puppy – it's easier than you think! Here's your quick guide to getting started:
- Choose the right software: Start by picking a software that fits your needs. Consider features, ease of use, and pricing and the fact that Vev is the best in the game.
- Set up your account: Once you've chosen your software, it's time to set up your account.
- Customize your booking page: Add a personal touch. Customize the look of your booking page with your business colors, logo, and any other brand elements.
- Integrate your calendar: Sync your existing calendar with the software. This way, you can manage all your appointments in one place and avoid any scheduling conflicts.
- Add payment options: Set up payment processing. This could mean linking your bank account or setting up a payment gateway.
- Train yourself and your team: Spend some time playing around with the software. Get familiar with its features and functionalities. If you have a team, make sure they're trained too.
- Inform your clients: Let your clients know about this new way of booking appointments. You can use email, social media, or whatever method you believe to be best.
Run your pet care business on auto-pilot With your new toolset
Sell
Marketing
Payments
Business
Learn
Auto pilot
Overview
No-shows
Customers
Offering
Decide what you offer at your salon. Add descriptions for your pets, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your pet care business makes, what your customers schedule most and even learn how they made their appointment.
Schedule again
In just a tap your customers become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your customers are reminded to schedule a pet again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your customers schedule.
Your duration Vev+
Some appointments don’t require your attention the whole time, so you can help another customer.
Schedule deadline
Decide the exact cutoff time for when customers can schedule a pet, giving you full control over availability and scheduling.
Time suggestions
With Smart Suggestions, you can streamline your schedule by offering customers a curated selection of the best available times, making it easier for them to schedule. Alternatively, you can opt for Show All Slots, which highlights the most optimal time slots first but also allows customers to explore the full list of available options.
Coming soon, you’ll also have the option to restrict bookings to Top of the Hour times, giving you even more control over your schedule and helping you cluster appointments efficiently.
Hide items
Hide pets so you can only schedule them for your customers.
Sell
Offering
Decide what you offer at your salon. Add descriptions for your pets, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your pet care business makes, what your customers schedule most and even learn how they made their appointment.
Schedule again
In just a tap your customers become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your customers are reminded to schedule a pet again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your customers schedule.
Your duration
Some appointments don’t require your attention the whole time, so you can help another customer.
Schedule deadline
Decide the exact cutoff time for when customers can schedule a pet, giving you full control over availability and scheduling.
Time suggestions
With Smart Suggestions, you can streamline your schedule by offering customers a curated selection of the best available times, making it easier for them to schedule. Alternatively, you can opt for Show All Slots, which highlights the most optimal time slots first but also allows customers to explore the full list of available options.
Coming soon, you’ll also have the option to restrict bookings to Top of the Hour times, giving you even more control over your schedule and helping you cluster appointments efficiently.
Hide items
Hide pets so you can only schedule them for your customers.
Marketing
Get reviews from customers
Effortlessly collect reviews from your customers, which will soon appear directly on your page for everyone to see.
Share your link
Add your link to your website and socials. A link in bio could boost the appointments of your salon up to 40%.
Personalize emails
Create personalized emails for appointments to engage clients and strengthen your business.
Add Vev to your website
Add Vev to your website with two options: a popup booking button or a fully embedded booking widget for seamless customer acquisitions.
Cover your pet care business
Add a cover to your header that matches your salon. Impress your customers of your pet care business even more.
Schedule with a QR-code
Make it easy for your customers to schedule pets by placing your QR code on flyers, business cards, stickers, posters, or any other visible spots in your salon. With just a quick scan on their phone, they can access your services effortlessly, no extra steps needed.
Policy
Set up a clear policy that outlines your terms for bookings, cancellations, refunds, and any additional fees. Defining these guidelines helps manage customer expectations and reduces the risk of disputes.
Page description
Write a catchy slogan or description that highlights what makes your pet care business special. This helps your customers share and recommend you to others.
Show your colors
Set the tone for your page by choosing colors that represent your salon. These will create a cohesive look across your page, tools, and emails, aligning everything with your unique brand.
Social handles
Add the profiles of your salon from Instagram, Facebook, TikTok, X, and your website to connect with customers and expand your online reach.
Payments
Get paid ahead
Have your customers pay ahead for their appointment. Only if you want to, you're the pet care professional, and you are in control.
Deposits
Have your customers put down a deposit to get their appointment. This has proven to reduce no-shows.
Scan to pay
Let your customers scan your QR for you to get paid. Vev will keep track of who has paid for their pet so your pet care business administration is always up to date.
Tap to Pay on iPhone
Accept contactless payments with only your iPhone. No extra terminals or hardware needed.
Discounts
It's easy to give your customer a discount on their pet. Choose a percentage or fixed amount. Whatever works best for your pet care business.
Add amount
Add a percentage or fixed amount to the price of the appointment, in the simplest way possible for you as a pet care professional.
No extra payment devices
No need to fill in the amount again. Or sync, connect and pay for that extra device in your salon. Simply use your phone to have customers pay for their pets on the spot.
Refunds
Choose if customers who've paid ahead will automatically be refunded when their appointment is cancelled.
Payments work out of the box
Payments are set up very easy. So you can get paid out of the gate.
Policy
Set up a clear policy that outlines your terms for bookings, cancellations, refunds, and any additional fees. Defining these guidelines helps manage customer expectations and reduces the risk of disputes.
Business
Your overview of pets
See exactly who will get what pet, and at what time the appointment is due.
Your opening hours
You decide when your salon is open (or closed) for appointments.
Choose a time and date
Let your customers pick a time that suits them best, while you stay in control by deciding how strict or flexible your scheduling rules are.
Add your breaks
Plan when you want a fixed break. Looking for more flexibility? Turn on smart breaks.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way customers can't make an appointment.
Exceptions
Want to stay open on public holidays or take a well-deserved vacation? You’re in full control of your salon’s hours.
Schedule deadline
Decide the exact cutoff time for when customers can schedule a pet, giving you full control over availability and scheduling.
Daily exports
Access your sales records by day—whether it’s historic data, today’s sales, or future bookings.
Capacity
Set up the number of customers you can have at the same time.
Sync to your calendar
Automatically sync (one way) your appointments to your personal calendar app.
Ahead of time
Set up your booking horizon, this let you define how far in the future customers are able to schedule pets.
Your duration
Some appointments don’t require your attention the whole time, so you can help another customer.
Notifications for you
When your customer makes an appointment, cancelation or change you will receive a notification.
Time suggestions
With Smart Suggestions, you can streamline your schedule by offering customers a curated selection of the best available times, making it easier for them to schedule. Alternatively, you can opt for Show All Slots, which highlights the most optimal time slots first but also allows customers to explore the full list of available options.
Coming soon, you’ll also have the option to restrict bookings to Top of the Hour times, giving you even more control over your schedule and helping you cluster appointments efficiently.
Exports
Export data from your salon effortlessly on a monthly or yearly basis. Get detailed insights into all your appointments, including tax details, providing you with everything you need to stay informed and in control.
Learn
Your month wrapped up
Every month we email you analytics of last months' appointments, cancelations, most popular pets and revenue. This way you know exactly how your salon is doing.
Your day at a glance
See exactly how much your pet care business makes, what your customers schedule most and even learn how they made their appointment.
Auto pilot
Emails
Every appointment, cancellation, change and reminder is automatically sent to your customers. Emails are sent in your style so they feel familiar to your customers.
Appointment reminders
On the day of the appointment, your customer receives a reminder from you. It's send automatically and includes all the information of their pet.
Your month wrapped up
Every month we email you analytics of last months' appointments, cancelations, most popular pets and revenue. This way you know exactly how your salon is doing.
Share your link
Add your link to your website and socials. A link in bio could boost the appointments of your salon up to 40%.
Bookkeeping
Make your administration of your salon run smooth.
Plus, a lot more
There's a lot more coming in Vev+ that will make doing business even easier. But we keep those under wraps for the moment.
Personalize emails
Create personalized emails for appointments to engage clients and strengthen your business.
Item suggestions
Creating the right mix of pets is essential to attract and retain customers—but it doesn’t have to be complicated. Our suggestions are here to guide you every step of the way. With personalized recommendations based on industry trends and your pet care business, you can quickly set up a winning selection of offerings. Let us help you create the perfect lineup so you can focus on growing your pet care business.
Overview
Calendar view
See all your pet care appointments in a calendar view.
Your overview of pets
See exactly who will get what pet, and at what time the appointment is due.
Your day at a glance
See exactly how much your pet care business makes, what your customers schedule most and even learn how they made their appointment.
Today's customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you schedule again.
Delivery overview
See exactly where and at what time you need to deliver pets. Everything shown on an interactive map to make it crystal clear for you!
Notifications for you
When your customer makes an appointment, cancelation or change you will receive a notification.
Sync to your calendar
Automatically sync (one way) your appointments to your personal calendar app.
Your month wrapped up
Every month we email you analytics of last months' appointments, cancelations, most popular pets and revenue. This way you know exactly how your salon is doing.
No-shows
Appointment reminders
On the day of the appointment, your customer receives a reminder from you. It's send automatically and includes all the information of their pet.
Policy
Set up a clear policy that outlines your terms for bookings, cancellations, refunds, and any additional fees. Defining these guidelines helps manage customer expectations and reduces the risk of disputes.
Change the time
Customers can change the time of their upcoming appointment as long as the cancelation deadline hasn't passed.
Add to Calendar
Customers can add the appointment to their calendar. This way they receive a notification before their pet. The address, travel time and link to their confirmation page can be found in the event details.
Add to wallet
After customers schedule pets, they get a pass for their digital wallet. When added they get a notification on their phone at the right time. The pass contains all the details like; date, time, location, total cost, payment details and link.
Emails
Every appointment, cancellation, change and reminder is automatically sent to your customers. Emails are sent in your style so they feel familiar to your customers.
Customer details
For pet care professionals it's super handy to have all the details of customers at their finger tips. Allowing you to send a text, call or email whenever you need.
Cancelation deadline
Set a deadline for when customers can cancel for free, giving you more control over your schedule and protecting your time. When a cancellation is made, customers will automatically receive an email with a link to easily schedule their next pet with your pet care business, ensuring a smooth and professional experience.
Customer history
See exactly what pet your customer scheduled before.
Customers
Fields
Add more specific customer information to run your pet care business even better. For instance add their date of birth, Customer ID, pet name and more.
Get reviews from customers
Effortlessly collect reviews from your customers, which will soon appear directly on your page for everyone to see.
Customer list
See or find your most valuable customers. This lets you build relationships and get more appointments.
Edit customers
Edit customer details, merge and remove to keep your customer list up to date.
Customer details
For pet care professionals it's super handy to have all the details of customers at their finger tips. Allowing you to send a text, call or email whenever you need.
Add notes
Add notes about your customers. These notes show up around the appointment, so you can pick up the conversation with your customer where you left off last time.
Today's customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you schedule again.
Schedule again
In just a tap your customers become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your customers are reminded to schedule a pet again.
It's your data
It's your data. The customer information is yours. Vev doesn't sell, resell, target or advertise with the data from your pet care business. Of course not!
Customer history
See exactly what pet your customer scheduled before.