Top 7 Gorilla
Desk alternatives [in
2024]
Looking for Gorilla Desk alternatives? Dive into our top picks for field service management tools that streamline operations, boost productivity, and elevate customer service.
Juggling schedules, client requests, and admin tasks can be overwhelming. The right software transforms these challenges into smooth operations. We’ll explore options, including Vev, which offers top features beyond Gorilla Desk, making everything from booking to billing seamless. Let’s dive in and find the perfect tool to uplift your service game.
Best Gorilla Desk alternatives
| Gorilla Desk | Vev | Pest Pac | |
|---|---|---|---|
| View Gorilla Desk | View Vev | View Pest Pac |
Pricing
| Gorilla Desk | Vev | Pest Pac | |
|---|---|---|---|
Pricing | |||
Pricing | $49 - $99 | $0-$8.99 | N/A |
Pros & Cons
| Gorilla Desk | Vev | Pest Pac | |
|---|---|---|---|
Pros | |||
Pros |
|
|
|
Cons | |||
Cons |
|
|
|
1. Gorilla Desk
Who is it for
Gorilla Desk is designed for pest control businesses, requiring straightforward scheduling and customer management solutions. Unique for its intuitive customer portal.
Features overview
Gorilla Desk helps pest control businesses manage their workflow with features like quotes and estimates, scheduling and dispatching, and route planning. It simplifies invoicing and follow-ups and improves customer communication with integrated email and SMS.
The customer portal allows clients to interact directly, and the online reviews feature helps with reputation management.
Known for its user-friendly interface and reliable customer support, Gorilla Desk also offers off-site storage options and broad software integration.
Pricing
Basic, $49/mo | Pro, $99/mo
$49 - $99
Website
Pros
- Great experience, best investment for business startup.
- Easy-to-use product with excellent customer service.
- Powerful and versatile with off-site storage and seamless integration.
Cons
- Occasional connectivity issues during adverse weather or telecommunication failures.
- Limited refund policy for unused months.
- Mobile app limitations compared to desktop version.
Do you have a small business?
Expand and improve your small business. Vev has the tools to help you out.
Start for free, no credit card needed.
2. Vev
Who is it for
Vev pest control software suits small to medium-sized businesses. This multifunctional software solution simplifies key tasks such as scheduling and customer management, making it a valuable tool for owners looking to improve the way they provide their services and deal with administrative work.
It really helps with client relationships and in simplifying administrative tasks that would cost a lot with many traditional systems.
Features overview
Vev's booking system is flexible, designed to meet the needs of pest control businesses. Vev's booking system is flexible, designed specifically for pest control businesses needs. It is a complete CRM system that allows businesses to maintain comprehensive records of client preferences and histories, facilitating every interaction.
The platform provides automated reminders and notifications to keep your clients informed and engaged, reducing no-shows and ensuring smooth operations. Vev's built-in marketing suite makes it easy for pest control businesses businesses to create and manage targeted marketing campaigns that reach new customers and boost engagement.
Vev's dashboards provide a clear view of cash flows, client data, and other critical business metrics in a user-friendly environment. The software also offers customized branding options.
Pricing
Free version $0 Plus version $8.99 - First month free. Pro version for enterprises: get in touch for custom pricing
$0-$8.99
Website
Pros
- Automated schedule management: Saves time and reduces the risk of errors associated with manual scheduling.
- Increased efficiency: Allows for more streamlined operations and the ability to focus on other tasks.
- Improved client experience: Provides clients with a convenient and user-friendly booking process, enhancing satisfaction and potentially leading to repeat business.
- Built-in CRM: Helps maintain organized customer information, facilitating better communication and customer relationship management.
Cons
- Setup Time: May take time to set up and get started.
- Tech Reliance: Relies on technology to manage orders.
- Learning Required: Staff and customers may need time to learn how to use it.
3. Field Routes
Who it's for
Field Routes is designed for pest control businesses looking for a comprehensive management solution. It supports scheduling, intelligent routing, payments, and real-time reporting.
A key feature setting it apart is its API integrations, allowing for customization and integration with existing technologies, alongside integrated marketing tools, catering to businesses focused on growth and efficiency.
Features overview
Field Routes is a technology platform tailored for businesses seeking to enhance operational efficiency through digital automation. The software provides a comprehensive suite of features including scheduling, Intelligent Routing, payments, real-time reporting, and API integrations.
Notably, it integrates marketing tools directly within its interface, permitting a more cohesive approach to customer engagement and retention efforts. The intuitive design of the interface allows for quick adaptation and usage, ensuring that businesses can focus more on service delivery than on navigating the software. With an integrated review system, companies receive immediate feedback, facilitating swift adjustments or improvements.
Also, Field Routes offers robust reporting functions, balancing the need for detailed analytics with ease of use. However, certain limitations exist, such as a lack of automated marketing sequence for re-engaging lost leads, the necessity of manual intervention for payment processes, and occasional challenges with configuring invoicing settings. Additionally, some users find the sales routes feature complex, underscoring a need for clearer navigation and guidance.
Pricing
Contact sales
N/A
Website
Pros
- Innovative and flexible software, allowing customization to suit company needs.
- Great product with satisfactory services, ideal for smaller businesses.
- Streamlined and easy-to-use interface, integrated review system for instant feedback.
- Excellent reporting options, versatile yet user-friendly, saving time with automation features.
Cons
- Lack of option for setting up "sales drip" email campaigns for lost leads.
- Difficulty with manual payment runs instead of automated processes.
- Inconvenience of system settings adjustments for sending invoices.
- Confusing and challenging sales routes app, posing usability issues even after a year of use.
Do you have a small business?
Expand and improve your small business. Vev has the tools to help you out.
Start for free, no credit card needed.
4. Jobber
Who is it for
Jobber targets pest control businesses. It's tailored to streamline client interactions, scheduling, and billing, emphasizing customer satisfaction. Ideal for those aiming to consolidate administrative tasks and bolster client relationships.
Features overview
Jobber offers tools for efficient operations. The Client Manager centralizes customer information, while Scheduling and Dispatching ease job allocation. Invoicing and Follow-ups ensure prompt billing, supported by a Mobile app for accessibility. Online booking and Client Hub enhance customer interaction, while Job Forms and Quoting improve job accuracy. Credit Card Processing and Reporting tools offer insights for strategic planning. Mechanisms for 5-star reviews and email marketing attract new business. AI-powered tools optimize workflow and deliver insights. However, some users note concerns about the phone system's reliability and mapping limitations, affecting precise logistical operations.
Pricing
Grow, $349/mo, Connect, $169/mo, Core, $69/mo
$69 - $349
Website
Pros
- Jobber offers ease of use and effective payment integrations, simplifying the workflow from quote to job completion.
- Users find it helpful for managing time, clients, and schedules efficiently.
Cons
- Some users encounter issues with Jobber's phone system, experiencing delays and dropped calls.
- Additionally, limitations in the mapping system, allowing only two route resets per day, can be frustrating for users reliant on this feature.
5. Payzer
Who is it for
Payzer caters to pest control businesses seeking streamlined operational management. Whether managing customer histories, comparing proposals, or efficiently assigning jobs, this software supports team workflows. Payzer also offers flexible scheduling, accommodating last-minute changes without compromising productivity, making it suitable for businesses of any size.
Features overview
Payzer's platform offers a comprehensive set of tools to enhance productivity and control. Its intuitive Navigation system simplifies access to and management of Customer History, improving client relationships and service personalization.
Crafting and sending Proposals is easy, with Proposal Comparison ensuring competitiveness and tailored offerings. Efficient job assignment reduces planning time, while streamlined workflows and Effortless Schedule Management minimize operational bottlenecks.
Payzer also boosts Employee Productivity, keeping team members focused and efficient. Enhance Flexibility with features adapting to evolving business needs, maximizing efficiency and control across operations for optimized success.
Pricing
Free, $69/mo limited. Enterprise: $439/mo. Unlimited: $2,499/mo
$69 - $2,499
Website
Pros
- Smooth onboarding experience with friendly and knowledgeable support staff.
- Outstanding overall experience with the software, ensuring continued use.
- User-friendly interface for both contractors and customers, with excellent phone and in-person customer service.
Cons
- Frequent sync errors with QuickBooks, requiring manual adjustments for payment memo to trigger another sync attempt.
- Limitations with credit card readers unable to scan security chips, necessitating manual entry for repeat charges.
- Occasional issues with card readers, particularly on newer iPhones, leading to manual input and additional costs.
Do you have a small business?
Expand and improve your small business. Vev has the tools to help you out.
Start for free, no credit card needed.
6. Pest Pac
Who it's for
PestPac is designed for pest control businesses seeking a comprehensive solution to manage their operations. It caters to those needing advanced functionality such as scheduling, routing, termite inspections, and chemical tracking.
A standout feature is its custom forms capability, offering unique customization for varying business needs. PestPac is suitable for companies looking for an all-in-one platform to handle everything from customer communications to accounting.
Features overview
PestPac offers a comprehensive suite of features designed to cater to the operational needs of pest control businesses. The platform grants technicians and managers the ability to manage scheduling and routing efficiently, ensuring that client appointments are promptly met with optimized travel paths.
Custom forms and a dedicated mobile app facilitate on-the-go job documentation, improving service accuracy and customer satisfaction. Additionally, its CRM capabilities enable robust tracking of client interactions and service histories, which is crucial for personalized communication and retention strategies.
The software includes specialized features such as termite inspection tools and chemical tracking to adhere to industry standards and regulations. Reporting functions deliver insights into business performance, pinpointing areas for improvement. A customer portal enhances the service experience, giving clients direct access to their service history and the ability to request services easily. Marketing tools within PestPac assist in outreach efforts, while its accounting functionalities support financial management.
Customer communications are streamlined through various channels, fostering better engagement and feedback collection. Despite its broad utility, users have reported some challenges with the software, notably in subscription management and industry-specific customizations.
Pricing
N/A
N/A
Website
Pros
- Pest Pac has been a valuable tool for our business since 2002, aiding us in delivering top-notch customer service.
- The service set-up report and collections module have been particularly helpful in managing overdue payments efficiently.
- The software's user-friendly interface has made it easy for us to navigate and accomplish tasks.
Cons
- However, there have been some challenges, such as encountering difficulties during the cancellation process and facing unresolved minor issues like limited industry options.
- Additionally, there have been instances where the company's approach to subscription cancellations felt intimidating, with reminders about auto-renewal policies.
7. Pestboss
Who it's for
PestBoss is designed for pest control businesses seeking an all-in-one solution for managing their operations. It's particularly well-suited for companies that prioritize detailed reporting and customer relationship management.
Unique in its offering, PestBoss includes an integrated pesticides database, making it a solid choice for professionals who need quick access to product information and compliance data.
Features overview
PestBoss is designed to cater to the core needs of pest management professionals with a straightforward interface that focuses on functionality.
This platform excels at scheduling services, managing billing transactions, and compiling comprehensive service reports with ease. It also incorporates features for tracking and analyzing pest trends through robust analytics, and a customer relationship management (CRM) system to keep client details organized.
Additionally, it includes a specialized portal for managing pesticides usage and documentation. While PestBoss covers a broad spectrum of operational necessities, it does present limitations in terms of customization, potentially leaving certain specific user requirements unmet.
Pricing
$238/month or $2856 annually - Save $576 with an annual plan.
238
Website
Pros
- User-friendly interface.
- Easily handles scheduling, billing, and service reports.
Cons
- Limited customization options may not meet the specific needs of all users.
Do you have a small business?
Expand and improve your small business. Vev has the tools to help you out.
Start for free, no credit card needed.
Have you considered Vev?
Seeking a robust alternative to Gorilla Desk? Vev could be what your business needs. Its self-adapting technology improves its function based on how you use it, ensuring a better fit for your needs over time. Plus, Vev works seamlessly across all devices. This means no matter where you or your team are, as long as you have internet, Vev is there to help manage your business efficiently. With the promise of free, automatic software updates, Vev continuously evolves to serve you better, ensuring your business never misses out on the latest features and improvements.
Create your own page in 3 simple steps
Describe your business
Vev will create a custom page for you.
Get started
Click around to see how Vev works.
Customize your page
Add photos, descriptions and set your pricing.
