What is online tour guide booking software?
Vev's tour guide scheduling software is like a flag or an umbrella, it helps you to never lose any participants. Literally, where a flag helps people to keep sight of you in a busy city, booking software helps people to book whatever tour they are interested in whenever they want. You will never lose customers for your tour again.
The booking software gives your touring business a destination on the web. Anyone can go here and look at the various tours you offer, the pricing, and the available times. And book directly from their own phone or laptop without you having to do anything!
Tour guide booking system helps you to organize your business, giving a clear overview of which tours are booked and by who.
With Vev you don’t have to pick up the phone to get participants
Free Tour Guide Software
Next to it being important that the tour reservation system is easy to use for both you and your customers, it should also not take a massive cut of your earnings. That's why we've built an amazing tour booking system for anyone to use for free.
Why, you might wonder, do you offer a tour booking system for free? Well, we have made it our mission to create an equal playing field between all types of tour operators. We believe that it was not fair that large tour operators could use the best tooling, while smaller tour operators were stuck choosing between using crappy booking systems or paying hefty fees.
So we decided to offer the best possible tooling (and continuously improving) for the lowest possible fee (free). Only when you want to have certain pro features, like running automated ads in your city, do we ask for a small fee. But you are never forced to pay, that is a promise.
“Save 2+ hours a week by using an online reservation system ”
How to best use tour scheduling software?
We decided to ask this question to some of the tour operators currently using our tour scheduling software. These are the 7 steps that they came up with:
- Create a page
- Add your tours, prices, number of slots, and available times
- Give your page some nice colors
- Share your link on social media
- Print out your QR code and hang it in spots where many tourists pass through
- See exactly how many people book which tours and prepare accordingly
- Check the monthly wrapped-email to see this month’s earnings
What is the best reservation software for tour operators?
We again asked the tour operators that use Vev as their reservation software for their opinion. But that was a bit ridiculous, this is the list they came up with:
- Vev
We could have known, it makes sense that they use us if they believe that we are the best. Anyway, let’s highlight some features that make us loved by many tour operators from all over the world.
- Super easy-to-use dashboard
- Beautifully designed booking website in your colors
- Automatic reminders to your customers to prevent no-shows
- Payment integration
- Monthly wrapped email showing how ticket sales are going
- All customer information easily accessible
“Don’t get interrupted during the tour, let your customers book their own time slots ”
Can the booking software also be used by small tour operators?
Yes, Vev booking software is used by tour operators big and small from all over the world. As mentioned before, it is our mission to equal the playing field, offering the best tooling to all tour operators.
Booking software will make even the smallest tour operator look super professional. It gives you all the things that big tour operators always brag about:
- A nice looking booking website on desktop and mobile
- Online booking possibility for your tours
- Online payments
- Email to your customers in your brand colors
- CRM for tour operators
- and so much more.
I think the time has come for you to just give it a try. Big or small, the tool is free to use, so why not give it a spin?
Run your city tour business on auto-pilot With your new toolset
Sell
Marketing
Payments
Business
Learn
Software
Auto pilot
Overview
No-shows
Customers
Add your city tours and more
Decide what you offer at your city. Add descriptions for your city tours, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your city tour business makes, what your customers join most and even learn how they made their appointment.
Join again
In just a tap your customers become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your customers are reminded to join a city tour again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your customers join.
Define your own duration
Some appointments don’t require your attention the whole time, so you can help another customer.
Join deadline
Choose till what time customers can join a city tour.
Time suggestions
With 'Smart suggestions' you can optimize your day by letting customers choose from suggested times. Or choose 'Show all slots', this will show the best times first, but customers can then choose to see the full list of time slots.
Hide items
Hide city tours so you can only join them for your customers.
Sell
Add your city tours and more
Decide what you offer at your city. Add descriptions for your city tours, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your city tour business makes, what your customers join most and even learn how they made their appointment.
Join again
In just a tap your customers become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your customers are reminded to join a city tour again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your customers join.
Define your own duration
Some appointments don’t require your attention the whole time, so you can help another customer.
Join deadline
Choose till what time customers can join a city tour.
Time suggestions
With 'Smart suggestions' you can optimize your day by letting customers choose from suggested times. Or choose 'Show all slots', this will show the best times first, but customers can then choose to see the full list of time slots.
Hide items
Hide city tours so you can only join them for your customers.
Marketing
Get reviews from customers
Without lifting a finger you will receive reviews from your customers. And in the future these will show up on your page.
Share your link
Add your link to your website and socials. A link in bio could boost the appointments of your city up to 40%.
Custom emails
Change the message of your emails to your customers with Vev+. Change the what and when to send.
Embed
Let your customers join from your own website.
Cover your city tour business
Add a cover to your header that matches your city. Impress your customers of your city tour business even more.
Join with a QR-code
Include your QR code on flyers, business cards, stickers and other placements in the city to let your customers join city tours by scanning it on their phone.
Policy
Vev automatically sets a policy for you so it's clear for your customers what to expect. Works perfectly with payments, deposits and refunds.
Page description
Add a slogan that describes why you're the best city tour business. So your customers can spread the word.
Show your colors
Choose how your page looks, so it connects to your city.
Social handles
Add the profiles of your city from Instagram, Facebook, Tik Tok, X, and your website.
Payments
Scan to Pay
Let your customers scan your QR for you to get paid. Vev will keep track of who has paid for their city tour so your city tour business administration is always up to date.
Tap to Pay on iPhone
Accept contactless payments with only your iPhone. No extra terminals or hardware needed.
Get paid ahead
Have your customers pay ahead for their appointment. Only if you want to, you're the tour guide, and you are in control.
Deposits
Have your customers put down a deposit to get their appointment. This has proven to reduce no-shows.
No extra payment devices
No need to fill in the amount again. Or sync, connect and charge that extra device in your city. Simply use your phone to have customers pay for their city tours on the spot.
Discounts
It's easy to give your customer a discount on their city tour. Choose a percentage or fixed amount. Whatever works best for your city tour business.
Add amount
Add a percentage or fixed amount to the price of the appointment, in the simplest way possible for you as a tour guide.
Refunds
Customers who've paid ahead will automatically be refunded when their appointment is cancelled. Yet another thing less to worry about for tour guides.
Payments work out of the box
Payments are set up automatically for you. So you can get paid out of the gate. No need for any set up.
Policy
Vev automatically sets a policy for you so it's clear for your customers what to expect. Works perfectly with payments, deposits and refunds.
Business
Your overview of city tours
See exactly who will get what city tour, and at what time the appointment is due.
Your opening hours
You decide when the city is open (or closed) for appointments.
Capacity
Set up the number of customers you can have at the same time.
Choose a time and date
Let your customers choose what time works for them. You can decide how strict or flexible you want to be with your time.
Add your breaks
Plan when you want a fixed break. Looking for more flexibility? Turn on smart breaks.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way customers can't make an appointment.
Exceptions
Want to open up during public holidays? Or close for a vacation? Your decide when the city is open.
Join deadline
Choose till what time customers can join a city tour.
Export your appointments
Export data of the city on a monthly basis. Including all the information of your appointments soon this will also include taxes. Giving you all the information you need.
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Ahead of time
Set up your booking horizon, this let you define how far in the future customers are able to join city tours.
Define your own duration
Some appointments don’t require your attention the whole time, so you can help another customer.
Notifications for you
When your customer makes an appointment, cancelation or change you will receive a notification.
Time suggestions
With 'Smart suggestions' you can optimize your day by letting customers choose from suggested times. Or choose 'Show all slots', this will show the best times first, but customers can then choose to see the full list of time slots.
Learn
Your month wrapped up
Every month we email you analytics of last months' appointments, cancelations, most popular city tours and revenue. This way you know exactly how your city is doing.
Your day at a glance
See exactly how much your city tour business makes, what your customers join most and even learn how they made their appointment.
Software
Works on every device
Vev works on phones, tablets, computers and more. If you have internet in your city then you are good!
Works out of the box
Vev comes loaded with everything needed for the city right out of the box. And based on your usage it learns and gets better.
Free software updates
Vev gets better every day, and every upgrade is automatically added. No need to upgrade or install. Every month you receive an overview of the updates for the city.
It's your data
It's your data. The customer information is yours. Vev doesn't sell, resell, target or advertise with the data from your city tour business. Of course not!
Works everywhere
Vev is translated in English, Dutch, German, French, Spanish, Italian, Portuguese, Swedish, Danish, Norwegian, Turkish, Polish, Hungarian, Romanian and Czech. With more coming. It also supports over 100 currencies.
Auto pilot
Communication made easy
Every appointment, cancellation, change and reminder is automatically sent to your customers. Emails are sent in your style so they feel familiar to your customers.
Appointment reminders
On the day of the appointment, your customer receives a reminder from you. It's send automatically and includes all the information of their city tour.
Your month wrapped up
Every month we email you analytics of last months' appointments, cancelations, most popular city tours and revenue. This way you know exactly how your city is doing.
Share your link
Add your link to your website and socials. A link in bio could boost the appointments of your city up to 40%.
Bookkeeping
Make your administration of the city run smooth.
Plus, a lot more
There's a lot more coming in Vev+ that will make doing business even easier. But we keep those under wraps for the moment.
Custom emails
Change the message of your emails to your customers with Vev+. Change the what and when to send.
Overview
Your overview of city tours
See exactly who will get what city tour, and at what time the appointment is due.
Your day at a glance
See exactly how much your city tour business makes, what your customers join most and even learn how they made their appointment.
Delivery overview
See exactly where and at what time you need to deliver city tours. Everything shown on an interactive map to make it crystal clear for you!
Calendar view
See all your city tour guide appointments in a calendar view.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you join again.
Notifications for you
When your customer makes an appointment, cancelation or change you will receive a notification.
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Your month wrapped up
Every month we email you analytics of last months' appointments, cancelations, most popular city tours and revenue. This way you know exactly how your city is doing.
No-shows
Appointment reminders
On the day of the appointment, your customer receives a reminder from you. It's send automatically and includes all the information of their city tour.
Policy
Vev automatically sets a policy for you so it's clear for your customers what to expect. Works perfectly with payments, deposits and refunds.
Change the time
Customers can change the time of their upcoming appointment as long as the cancelation deadline hasn't passed.
Add to Calendar
Customers can add the appointment to their calendar. This way they receive a notification before their city tour. The address, travel time and link to their confirmation page can be found in the event details.
Add to wallet
After customers join city tours, they get a pass for their digital wallet. When added they get a notification on their phone at the right time. The pass contains all the details like; date, time, location, total cost, payment details and link.
Communication made easy
Every appointment, cancellation, change and reminder is automatically sent to your customers. Emails are sent in your style so they feel familiar to your customers.
Customer details
For tour guides it's super handy to have all the details of customers at their finger tips. Allowing you to send a text, call or email whenever you need.
Cancelation deadline
Decide until what time customers can cancel for free. Whenever a cancelation is made, customers receive a message including a link to schedule their next city tour with your city tour business.
Customer history
See exactly what city tour your customer joined before.
Customers
Fields
Add more more specific customer information to make running your city tour business even better.
Get reviews from customers
Without lifting a finger you will receive reviews from your customers. And in the future these will show up on your page.
Customer management (CRM)
See your customers in the best way. This lets you build relationships and get more appointments. And soon you can search and find your most valuable customers.
Edit customers
Edit customer details, merge and remove to keep your customer list up to date.
Customer details
For tour guides it's super handy to have all the details of customers at their finger tips. Allowing you to send a text, call or email whenever you need.
Notes
Add notes about your customers. These notes show up around the appointment, so you can pick up the conversation with your customer where you left off last time.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you join again.
Join again
In just a tap your customers become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your customers are reminded to join a city tour again.
It's your data
It's your data. The customer information is yours. Vev doesn't sell, resell, target or advertise with the data from your city tour business. Of course not!
Customer history
See exactly what city tour your customer joined before.