Tour Guide Software

Choose from all the available fields for your business. Make them mandatory or optional—it’s all up to you. Need a new field? Request it directly from your page.

Add more specific customer information to run your city tour business even better. For instance add their date of birth, Customer ID, pet name and more.

See exactly how much your city tour business makes, what your customers join most and even learn how they made their appointment.

In just a tap your customers become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your customers are reminded to join a city tour again.

Add options, durations, variations, preparation time, cleanup time and your duration to help your customers join.

Some appointments don’t require your attention the whole time, so you can help another customer.

Decide the exact cutoff time for when customers can join a city tour, giving you full control over availability and scheduling.

With Smart Suggestions, you can streamline your schedule by offering customers a curated selection of the best available times, making it easier for them to join. Alternatively, you can opt for Show All Slots, which highlights the most optimal time slots first but also allows customers to explore the full list of available options.

Coming soon, you’ll also have the option to restrict bookings to Top of the Hour times, giving you even more control over your schedule and helping you cluster appointments efficiently.

Hide city tours so you can only join them for your customers.

Add your link to your website and socials. A link in bio could boost the appointments of your city up to 40%.

Create personalized emails for appointments to engage clients and strengthen your business.

Add Vev to your website with two options: a popup booking button or a fully embedded booking widget for seamless customer acquisitions.

Add a cover to your header that matches your city. Impress your customers of your city tour business even more.

Make it easy for your customers to join city tours by placing your QR code on flyers, business cards, stickers, posters, or any other visible spots in the city. With just a quick scan on their phone, they can access your services effortlessly, no extra steps needed.

Set up a clear policy that outlines your terms for bookings, cancellations, refunds, and any additional fees. Defining these guidelines helps manage customer expectations and reduces the risk of disputes.

Write a catchy slogan or description that highlights what makes your city tour business special. This helps your customers share and recommend you to others.

Set the tone for your page by choosing colors that represent the city. These will create a cohesive look across your page, tools, and emails, aligning everything with your unique brand.

Add the profiles of the city from Instagram, Facebook, TikTok, X, and your website to connect with customers and expand your online reach.

Have your customers put down a deposit to get their appointment. This has proven to reduce no-shows.

Accept contactless payments with only your iPhone. No extra terminals or hardware needed.

Let your customers scan your QR for you to get paid. Vev will keep track of who has paid for their city tour so your city tour business administration is always up to date.

It's easy to give your customer a discount on their city tour. Choose a percentage or fixed amount. Whatever works best for your city tour business.

Add a percentage or fixed amount to the price of the appointment, in the simplest way possible for you as a tour guide.

No need to fill in the amount again. Or sync, connect and pay for that extra device in your city. Simply use your phone to have customers pay for their city tours on the spot.

Choose if customers who've paid ahead will automatically be refunded when their appointment is cancelled.

Payments are set up very easy. So you can get paid out of the gate.

Set up a clear policy that outlines your terms for bookings, cancellations, refunds, and any additional fees. Defining these guidelines helps manage customer expectations and reduces the risk of disputes.

You decide when the city is open (or closed) for appointments.

Let your customers pick a time that suits them best, while you stay in control by deciding how strict or flexible your scheduling rules are.

Plan when you want a fixed break. Looking for more flexibility? Turn on smart breaks.

Got a personal appointment? With just a tap you can block time off. This way customers can't make an appointment.

Want to stay open on public holidays or take a well-deserved vacation? You’re in full control of the city’s hours.

Decide the exact cutoff time for when customers can join a city tour, giving you full control over availability and scheduling.

Access your sales records by day—whether it’s historic data, today’s sales, or future bookings.

Set up the number of customers you can have at the same time.

Automatically sync (one way) your appointments to your personal calendar app.

Set up your booking horizon, this let you define how far in the future customers are able to join city tours.

Some appointments don’t require your attention the whole time, so you can help another customer.

When your customer makes an appointment, cancelation or change you will receive a notification.

With Smart Suggestions, you can streamline your schedule by offering customers a curated selection of the best available times, making it easier for them to join. Alternatively, you can opt for Show All Slots, which highlights the most optimal time slots first but also allows customers to explore the full list of available options.

Coming soon, you’ll also have the option to restrict bookings to Top of the Hour times, giving you even more control over your schedule and helping you cluster appointments efficiently.

Export data from the city effortlessly on a monthly or yearly basis. Get detailed insights into all your appointments, including tax details, providing you with everything you need to stay informed and in control.

See exactly how much your city tour business makes, what your customers join most and even learn how they made their appointment.

Vev comes loaded with everything needed for the city right out of the box. And based on your usage it learns and gets better.

Vev gets better every day, and every upgrade is automatically added. No need to upgrade or install. Every month you receive an overview of the updates for the city.

It's your data. The customer information is yours. Vev doesn't sell, resell, target or advertise with the data from your city tour business. Of course not!

Vev is translated in English, Dutch, German, French, Spanish, Italian, Portuguese, Swedish, Danish, Norwegian, Turkish, Polish, Hungarian, Romanian and Czech. With more coming. It also supports over 100 currencies.

On the day of the appointment, your customer receives a reminder from you. It's send automatically and includes all the information of their city tour.

Every month we email you analytics of last months' appointments, cancelations, most popular city tours and revenue. This way you know exactly how your city is doing.

Add your link to your website and socials. A link in bio could boost the appointments of your city up to 40%.

Make your administration of the city run smooth.

There's a lot more coming in Vev+ that will make doing business even easier. But we keep those under wraps for the moment.

Create personalized emails for appointments to engage clients and strengthen your business.

Creating the right mix of city tours is essential to attract and retain customers—but it doesn’t have to be complicated. Our suggestions are here to guide you every step of the way. With personalized recommendations based on industry trends and your city tour business, you can quickly set up a winning selection of offerings. Let us help you create the perfect lineup so you can focus on growing your city tour business.

See exactly who will get what city tour, and at what time the appointment is due.

See exactly how much your city tour business makes, what your customers join most and even learn how they made their appointment.

Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you join again.

See exactly where and at what time you need to deliver city tours. Everything shown on an interactive map to make it crystal clear for you!

When your customer makes an appointment, cancelation or change you will receive a notification.

Automatically sync (one way) your appointments to your personal calendar app.

Every month we email you analytics of last months' appointments, cancelations, most popular city tours and revenue. This way you know exactly how your city is doing.

Set up a clear policy that outlines your terms for bookings, cancellations, refunds, and any additional fees. Defining these guidelines helps manage customer expectations and reduces the risk of disputes.

Customers can change the time of their upcoming appointment as long as the cancelation deadline hasn't passed.

Customers can add the appointment to their calendar. This way they receive a notification before their city tour. The address, travel time and link to their confirmation page can be found in the event details.

After customers join city tours, they get a pass for their digital wallet. When added they get a notification on their phone at the right time. The pass contains all the details like; date, time, location, total cost, payment details and link.

Every appointment, cancellation, change and reminder is automatically sent to your customers. Emails are sent in your style so they feel familiar to your customers.

For tour guides it's super handy to have all the details of customers at their finger tips. Allowing you to send a text, call or email whenever you need.

Set a deadline for when customers can cancel for free, giving you more control over your schedule and protecting your time. When a cancellation is made, customers will automatically receive an email with a link to easily schedule their next city tour with your city tour business, ensuring a smooth and professional experience.

See exactly what city tour your customer joined before.

Effortlessly collect reviews from your customers, which will soon appear directly on your page for everyone to see.

See or find your most valuable customers. This lets you build relationships and get more appointments.

Edit customer details, merge and remove to keep your customer list up to date.

For tour guides it's super handy to have all the details of customers at their finger tips. Allowing you to send a text, call or email whenever you need.

Add notes about your customers. These notes show up around the appointment, so you can pick up the conversation with your customer where you left off last time.

Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you join again.

In just a tap your customers become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your customers are reminded to join a city tour again.

It's your data. The customer information is yours. Vev doesn't sell, resell, target or advertise with the data from your city tour business. Of course not!

See exactly what city tour your customer joined before.