Housecall Pro vs
ZenMaid: Which software
is best? [compared
in 2024]

Choosing the right software can revolutionize your carpet cleaning business. Between Housecall Pro and ZenMaid, each offers unique benefits. Let's compare and find your best fit.

Facing issues with managing appointments and customer info? Housecall Pro and ZenMaid ease these pains for carpet cleaners. Plus, we'll explore Vev, blending top features from both for even smoother operations. Perfect for tackling industry challenges efficiently.

Housecall Pro vs ZenMaid

Housecall ProZenMaid

Website

Website

housecallpro.com

zenmaid.com

Pricing

Housecall ProZenMaid

Pricing

Pricing

$69 - $169

$49 - $199

Features

Housecall ProZenMaid

Top Features

Top Features

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

Pros & Cons

Housecall ProZenMaid

Pros

Pros

  • Enhanced customer engagement through scheduling notifications.
  • Potentially leading to increased client satisfaction and higher spending.
  • Affordability of the software making it accessible for businesses of varying sizes and budgets.
  • Ease of use and organizational features contributing to improved efficiency and productivity.
  • Great app, easy to use with a lot of interesting features, offering a great quality-price ratio.
  • The training materials provided facilitate the learning curve of new software.
  • Having someone else manage the software alleviates daily responsibilities.
  • Clients appreciate the updates and reminders, with the software's simplicity and ease of use being particularly praised.

Cons

Cons

  • Limited support options.
  • Difficulties in escalating problems to speak with someone directly.
  • Rapid implementation of new features may lead to challenges in adapting to changes.
  • Renewal decisions influenced by the hassle of transitioning to a new software.
  • Potentially resulting in regrets.
  • Lack of capability to provide necessary information when prompted by the account.
  • Leading to potential losses during tax filing.
  • The app functionality is lacking, leading to a preference for the web version.
  • Some users experience difficulties in accessing customer cleaning history and encounter issues with billing, particularly regarding sales tax discrepancies in New York.
  • However, overall feedback is positive, with users expressing a desire to utilize all available features.

Which is better?

Deciding hinges on your business needs. Housecall Pro shines with extensive features for growth-focused pros. ZenMaid excels in simplicity and ease for startups. Your perfect fit is here, whether you're scaling up or just stepping out in the carpet cleaning industry.

Have you considered Vev?

While Housecall Pro and ZenMaid offer robust features for the carpet cleaning industry, Vev stands out by constantly evolving to meet your specific business needs. With Vev, get a software that adapts to you, improving daily based on your usage. Plus, it works seamlessly on any device with internet access, ensuring you’re always connected to your business. Simplify your operations with a system designed to learn and grow with you, making Vev a smart choice for your business.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.

Screenshot of housecall-pro

1. Housecall Pro

Who is it for

Housecall Pro is tailored for carpet cleaners. It offers a comprehensive suite equipped with online booking, scheduling, dispatching, invoicing, and payment processing capabilities. Key features include built-in customer communication tools and integration with marketing automation, reporting, and analytics.

Features overview

Housecall Pro transforms how carpet cleaners manage their day-to-day operations. It provides online booking and scheduling, enhancing customer engagement with timely notifications.

The software streamlines dispatching, invoicing, and payment processing. It also offers powerful customer communication tools and marketing automation, fostering client relationships. Additionally, detailed reporting and analytics provide insights. Also, its affordability makes it accessible to businesses of various sizes and budgets.

Pricing

  • Starts at $69/month for the Starter plan, $109/month for the Professional plan, and $169/month for the Advanced plan.Free, $0/mo, Starter, $29/mo, Growing, $79/mo, Premium, $149/mo, Premium Plus, $349/mo

  • $69 - $169

Website

housecallpro.com

Pros

  • Enhanced customer engagement through scheduling notifications.
  • Potentially leading to increased client satisfaction and higher spending.
  • Affordability of the software making it accessible for businesses of varying sizes and budgets.
  • Ease of use and organizational features contributing to improved efficiency and productivity.

Cons

  • Limited support options.
  • Difficulties in escalating problems to speak with someone directly.
  • Rapid implementation of new features may lead to challenges in adapting to changes.
  • Renewal decisions influenced by the hassle of transitioning to a new software.
  • Potentially resulting in regrets.
  • Lack of capability to provide necessary information when prompted by the account.
  • Leading to potential losses during tax filing.
Screenshot of zenmaid

2. ZenMaid

Who is it for

ZenMaid targets carpet cleaners. It's designed for owners seeking a comprehensive solution to manage their business.

Features overview

ZenMaid provides a toolkit for organizing and streamlining carpet cleaners. Scheduling and booking functionalities ensure efficient appointment planning, while client management enhances service personalization and response times.

Task management aids in assignment and progress tracking, while invoicing and billing simplify financial transactions. Reporting and analytics offer insights for informed decision-making.

The mobile app facilitates on-the-go management, praised for its convenience and user-friendly interface. Challenges like accessing customer history and sales tax compliance have been noted, particularly in regions like New York.

Pricing

  • Starts at $49/month for the Essential plan, $99/month for the Plus plan, and $199/month for the Premium plan.

  • $49 - $199

Website

zenmaid.com

Pros

  • Great app, easy to use with a lot of interesting features, offering a great quality-price ratio.
  • The training materials provided facilitate the learning curve of new software.
  • Having someone else manage the software alleviates daily responsibilities.
  • Clients appreciate the updates and reminders, with the software's simplicity and ease of use being particularly praised.

Cons

  • The app functionality is lacking, leading to a preference for the web version.
  • Some users experience difficulties in accessing customer cleaning history and encounter issues with billing, particularly regarding sales tax discrepancies in New York.
  • However, overall feedback is positive, with users expressing a desire to utilize all available features.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.