Jobber vs ServiceM8:
Which software is
best? [compared in
2024]
Choosing the right software for your carpet cleaning business can be daunting. In this comparison, we dive into Jobber and ServiceM8, helping you decide which fits your needs best.
Choosing the right software can feel like a maze with so many options out there. Jobber and ServiceM8 both offer great solutions to tackle common industry headaches, from scheduling to invoicing. But hey, there's also Vev, a new player that merges the best of Jobber and ServiceM8, making things even smoother for your carpet cleaning business. Let’s see how they stack up.
Jobber vs ServiceM8
| Jobber | ServiceM8 | |
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Pricing
| Jobber | ServiceM8 | |
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Pricing | ||
Pricing | $69 - $349 | $0 - $349 |
Pros & Cons
| Jobber | ServiceM8 | |
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Cons |
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Which is better?
Both Jobber and ServiceM8 shine in optimizing operations for carpet cleaners. Jobber excels with robust features and ease of use, while ServiceM8 offers great value with intuitive design. Your choice hinges on specific needs: Jobber for comprehensive management, ServiceM8 for streamlined efficiency.
Have you considered Vev?
If you're seeking a fresh alternative to Jobber and ServiceM8 in the carpet cleaning sector, Vev might be the solution you didn't know you needed. What sets Vev apart? First, our software updates automatically and tailors its performance to how you use it, ensuring it gets smarter and more efficient every day. Plus, Vev is designed to work seamlessly on any device. This means whether you’re on a phone, tablet, or computer, Vev has got your back, keeping your business agile and responsive. Dive into a world where business management is straightforward, freeing you to focus on delivering standout carpet cleaning services.
Do you have a small business?
Expand and improve your small business. Vev has the tools to help you out.
Free, no credit card needed.
1. Jobber
Who is it for
Jobber targets carpet cleaners. It's tailored to streamline client interactions, scheduling, and billing, emphasizing customer satisfaction. Ideal for those aiming to consolidate administrative tasks and bolster client relationships.
Features overview
Jobber offers tools for efficient operations. The Client Manager centralizes customer information, while Scheduling and Dispatching ease job allocation. Invoicing and Follow-ups ensure prompt billing, supported by a Mobile app for accessibility. Online booking and Client Hub enhance customer interaction, while Job Forms and Quoting improve job accuracy. Credit Card Processing and Reporting tools offer insights for strategic planning. Mechanisms for 5-star reviews and email marketing attract new business. AI-powered tools optimize workflow and deliver insights. However, some users note concerns about the phone system's reliability and mapping limitations, affecting precise logistical operations.
Pricing
Grow, $349/mo, Connect, $169/mo, Core, $69/mo
$69 - $349
Website
Pros
- Jobber offers ease of use and effective payment integrations, simplifying the workflow from quote to job completion.
- Users find it helpful for managing time, clients, and schedules efficiently.
Cons
- Some users encounter issues with Jobber's phone system, experiencing delays and dropped calls.
- Additionally, limitations in the mapping system, allowing only two route resets per day, can be frustrating for users reliant on this feature.
2. ServiceM8
Who is it for
ServiceM8 caters to carpet cleaners. Its standout feature is a comprehensive mobile app designed for field technicians, for on-site efficiency.
Features overview
ServiceM8's design focuses on simplifying the nuances of job scheduling and dispatching, allowing businesses to effectively manage their field operations. Its interface facilitates quick and accurate quoting and invoicing, enabling businesses to streamline their financial processes without overwhelming complexity. For technicians on the move, ServiceM8 offers a robust mobile app that ensures they have all necessary job details at their fingertips, enhancing efficiency and customer satisfaction. Additionally, its emphasis on personalized customer interactions and real-time messaging provides substantial support to field staff, making communication and billing more manageable. Integration with key accounting software ensures orderly financial management.
Pricing
Free $0, Free $0, then $69/month for the Starter plan, $109/month for the Professional plan, and $169/month for the Advanced plan.Free, $0/mo, Starter, $29/mo, Growing, $79/mo, Premium, $149/mo, Premium Plus, $349/mo
$0 - $349
Website
Pros
- Ability to personalize customer interactions by addressing them by name, leading to enhanced customer loyalty.
- Efficient and responsive support staff provide exceptional assistance.
- Real-time messaging and access to photos facilitate on-road staff support and billing convenience.
- Simplistic interface with seamless integration capabilities with other essential software like accounting and email marketing.
Cons
- Lack of effective customer service support during issues, such as experiencing numerous duplicate jobs in the calendar over a short period.
- Difficulty in communicating with customer service representatives, with a preference for direct phone contact.
- Challenges in canceling the service due to poor customer service response and billing issues.
- Difficulty in canceling service despite being directed to log in, resulting in continued billing for another month.
Do you have a small business?
Expand and improve your small business. Vev has the tools to help you out.
Free, no credit card needed.
