Jobber vs Service
Titan: Which software
is best? [compared
in 2024]
Choosing between Jobber and Service Titan for your carpet cleaning business? This comparison dives into features, usability, and pricing to help you decide.
Selecting the right software for your carpet cleaning business can be tricky, with challenges like scheduling and customer management. Jobber and Service Titan offer great features, but what if I told you there's a third option? Meet Vev, which combines the best of both, making your job easier. Let's dive into how each can address your business needs.
Jobber vs Service Titan
| Jobber | Service Titan | |
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Website | ||
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Pricing
| Jobber | Service Titan | |
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Pricing | ||
Pricing | $69 - $349 | N/A |
Features
| Jobber | Service Titan | |
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Top Features | ||
Top Features |
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Pros & Cons
| Jobber | Service Titan | |
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Pros | ||
Pros |
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Cons | ||
Cons |
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Which is better?
Both Jobber and Service Titan pack powerful punches for the carpet cleaning industry. Jobber's user-friendly interface shines for newcomers, while Service Titan's robust features cater to scaling businesses. Your perfect fit depends on current needs and future growth ambitions.
Have you considered Vev?
While Jobber and Service Titan offer solid solutions for the carpet cleaning industry, Vev provides a fresh alternative that brings simplicity and innovation right to your doorstep. Firstly, Vev prides itself on being ever-updating software. This ensures that not only does it get better with each update, adapting to your specific business needs over time, but it also means that you're always equipped with the latest tools to enhance your business operations without any additional effort on your side. What's more, Vev's universal accessibility across all devices ensures that your business is always just a tap away, no matter where you are or what device you're using. This blend of constant innovation and universal accessibility positions Vev as a standout choice for those seeking a versatile and future-proof system for their carpet cleaning services.
Do you have a small business?
Expand and improve your small business. Vev has the tools to help you out.
Start for free, no credit card needed.
1. Jobber
Who is it for
Jobber targets carpet cleaners. It's tailored to streamline client interactions, scheduling, and billing, emphasizing customer satisfaction. Ideal for those aiming to consolidate administrative tasks and bolster client relationships.
Features overview
Jobber offers tools for efficient operations. The Client Manager centralizes customer information, while Scheduling and Dispatching ease job allocation. Invoicing and Follow-ups ensure prompt billing, supported by a Mobile app for accessibility. Online booking and Client Hub enhance customer interaction, while Job Forms and Quoting improve job accuracy. Credit Card Processing and Reporting tools offer insights for strategic planning. Mechanisms for 5-star reviews and email marketing attract new business. AI-powered tools optimize workflow and deliver insights. However, some users note concerns about the phone system's reliability and mapping limitations, affecting precise logistical operations.
Pricing
Grow, $349/mo, Connect, $169/mo, Core, $69/mo
$69 - $349
Website
Pros
- Jobber offers ease of use and effective payment integrations, simplifying the workflow from quote to job completion.
- Users find it helpful for managing time, clients, and schedules efficiently.
Cons
- Some users encounter issues with Jobber's phone system, experiencing delays and dropped calls.
- Additionally, limitations in the mapping system, allowing only two route resets per day, can be frustrating for users reliant on this feature.
2. Service Titan
Who is it for
Service Titan caters to carpet cleaners. Its comprehensive toolkit supports various business functions, from CRM to invoicing, making it suitable for businesses of diverse trades.
Features overview
Service Titan offers a comprehensive toolkit for carpet cleaners, prioritizing efficiency and organization. It facilitates detailed customer record-keeping and communication logs through its CRM functionality. Scheduling and dispatching features ensure methodical job assignment and timely service delivery. The mobile app empowers technicians with real-time access to job details and customer information. Integrated invoicing and payment processing streamline billing practices, while marketing automation capabilities aid in crafting targeted campaigns. Robust reporting and analytics tools provide valuable insights for strategic decision-making.
Pricing
ServiceTitan's pricing is custom and varies based on business size and requirements. Interested parties can request a quote from their website.
N/A
Website
Pros
- The software from Current, based out of ATL, is praised for its ease of use, visual interface, and self-explanatory nature.
- Users appreciate the helpful and kind support staff at Service Titan, who are always ready to assist.
- They find Service Titan to be the best service software for service-related construction businesses, citing its user-friendly design and comprehensive job information.
- Integration with phone lines, a messaging board for technicians, and robust marketing tracking are also highlighted.
Cons
- Some users report encountering too many bugs and trouble areas with the basic software, expressing concerns about the company's rapid growth.
- Others have had negative experiences with onboarding processes and software from other providers.
- Additionally, there have been frustrations with missed calls not being properly notified, leading to customer dissatisfaction.
- However, it's noted that these experiences may have changed over time.
Do you have a small business?
Expand and improve your small business. Vev has the tools to help you out.
Start for free, no credit card needed.
