Top 6 Opentable
alternatives [in 2024]

1. Opentable

Who is it for

OpenTable caters to businesses seeking a comprehensive solution for managing reservations, table availability, and dining experiences. It particularly suits establishments eager to expand their online presence and enhance customer engagement through targeted marketing and personalized interactions.

Features overview

OpenTable equips businesses with a robust array of tools designed to enhance the dining experience. Key functionalities include advanced reservation capabilities, comprehensive custom profiles and listings for visibility, and efficient table management systems. Restaurants can effectively manage both in-house and online waitlists, offering greater control over diner flow and table availability. Integration with POS systems and real-time inventory updates facilitates effective management of dining and takeout services. OpenTable supports 24/7 reservations, with a custom booking widget aiding in capturing more reservations directly from restaurant websites.

Pricing

• Basic: $149 / month, Core: $299 / month, Pro: $499 / month

• $149 - $499

Website

restaurant.opentable.com

Pros

• Convenient tool for discovering local restaurants.
• Easy reservation process.
• Helpful features and services.
• Assists in booking tables at preferred times.

Cons

Challenges when restaurants are not using the software.

Occasional issues with missed reservation alerts or reliability.

2. Vev

Who is it for

Vev business software suits small to medium-sized businesses. This multifunctional software solution simplifies key tasks such as scheduling and customer management, making it a valuable tool for owners looking to improve the way they provide their services and deal with administrative work.

It really helps with client relationships and in simplifying administrative tasks that would cost a lot with many traditional systems.

Features overview

Vev's booking system is flexible, designed to meet the needs of businesses. Vev's booking system is flexible, designed specifically for businesses needs. It is a complete CRM system that allows businesses to maintain comprehensive records of client preferences and histories, facilitating every interaction.

The platform provides automated reminders and notifications to keep your clients informed and engaged, reducing no-shows and ensuring smooth operations. Vev's built-in marketing suite makes it easy for businesses businesses to create and manage targeted marketing campaigns that reach new customers and boost engagement.

Vev's dashboards provide a clear view of cash flows, client data, and other critical business metrics in a user-friendly environment. The software also offers customized branding options.

Pricing

• Free version $0 Plus version $8.99 - First month free. Pro version for enterprises: get in touch for custom pricing

• $0-$8.99

Website

vev.co

Pros

• Automated schedule management: Saves time and reduces the risk of errors associated with manual scheduling.
• Increased efficiency: Allows for more streamlined operations and the ability to focus on other tasks.
• Improved client experience: Provides clients with a convenient and user-friendly booking process, enhancing satisfaction and potentially leading to repeat business.
• Built-in CRM: Helps maintain organized customer information, facilitating better communication and customer relationship management.

Cons

• Setup Time: May take time to set up and get started.
• Tech Reliance: Relies on technology to manage orders.
• Learning Required: Staff and customers may need time to learn how to use it.

3. Restroworks

Who is it for

Restroworks is tailored for businesses, offering comprehensive solutions from menu management to advanced POS systems. Its open API and ERP integration capabilities make it a versatile choice for enhancing operational efficiency, particularly beneficial for streamlining service platforms without adding complexity to workflows.

Features overview

Restroworks presents itself as a technological solution crafted specifically for businesses. With its open API and flexible architecture, it seamlessly integrates with ERP systems, providing effortless menu management and operational optimization. The platform ensures smooth operations by offering robust POS functionalities, tablet support, and efficient queue management. Elevating the dining experience, it offers features like custom order displays and optimized table layouts. Its user-friendly interface simplifies stock management and multi-branch training, prioritizing efficiency and ease of use to empower culinary businesses with effective management tools for sustainable growth and success.

Pricing

• N/A

• N/A

Website

restroworks.com

Pros

• Very good software with helpful customer support, especially with stock management.
• User-friendly interface with easy access to pictures and quick training for teams.
• Ideal for managing multiple branches.
• Top-notch implementation team providing excellent support tailored to food businesses.

Cons

• No significant dislikes, as the software operates smoothly.
• Integration with Swiggy and Zomato can be problematic with menu updates and occasional crashes.
• Limited delivery from customer service despite availability on-call, with additional costs for most modules making it expensive and potentially ineffective.

4. Revel software

Who is it for

Revel software serves businesses aiming to streamline diverse operational needs. Notably, it offers a self-service kiosk option, appealing to businesses seeking alternative ordering channels.

Features overview

Revel presents a robust suite of features tailored to businesses requirements. Its Point of Sale (POS) system ensures efficient transaction processing, while Online Ordering and Delivery capabilities extend reach to the customer base. For drive-thru services, Revel's Drive Thru feature and Mobile Order Taker streamline orders. SmartOrder anticipates customer preferences. Back Office and Kitchen Management tools offer operational oversight, enhancing resource management. For larger enterprises, Revel provides scalable solutions through Enterprise Management and Revel DataConnector. Inventory Management tracks stock levels accurately. Customer Engagement tools, Self-Service Kiosks, Loyalty programs, and Customer Display System foster repeat business.

Pricing

• POS Software Costs $99/mo

• $99

Website

revelsystems.com

Pros

• Detailed marketing campaign creation with Revel's databases.
• Clean interface.
• Ease of use in payments and refunds.
• Seamless integration with Apple products.

Cons

• Frustration with customer support.
• Issues with integrated scale accuracy and functionality.
• Ineffective web order feature.

5. Talech

Who is it for

Talech caters to businesses seeking a versatile tool to streamline operations like menu optimization, employee management, and sales insights. Its standout feature is its cash handling capabilities, making it appealing to businesses prioritizing efficient financial transactions.

Features overview

Talech is a comprehensive point-of-sale system designed to elevate the daily operations of businesses. Its user-friendly interface facilitates efficient menu optimization and hassle-free employee management, allowing owners to focus on growth and customer satisfaction. With robust inventory management features, Talech ensures accurate stock levels and offers analytical tools for actionable insights. Regular updates keep the system relevant and are supported by dedicated customer service. To enhance user experience, improvements are suggested for card reader reliability, flexibility in end-of-day error correction, and timely customer support.

Pricing

• Mobile: $0/mo. (no software fee, Elavon processing fees apply), Starter: $29/mo., Standard: $69/mo., Premium: $99/mo.

• $0 - $99

Pros

• Tailored for small businesses.
• Talech impresses with its regular updates and responsive customer service, offering a user-friendly experience and robust inventory management features

Cons

• Users report recurring issues with card reader reliability and limitations in correcting mistakes during daily closeouts, compounded by occasional challenges in accessing customer support during critical moments.

6. TouchBistro

Who is it for

TouchBistro is tailored for businesses seeking a comprehensive point-of-sale (POS) solution. It is well-suited for businesses desiring functionalities such as easy bill splitting and tableside ordering.

Features overview

TouchBistro offers a wide array of functionalities for businesses needs. It includes straightforward bill splitting, efficient online order processing, and comprehensive reporting for informed decisions. The platform supports various payment methods and offers an offline mode for seamless operations without internet connectivity. Integration with existing POS systems enhances user experience, while effective staff management tools optimize productivity. Customizable floor plans and menu management allow tailored layouts and offerings. Tableside ordering introduces a modern approach to customer service.

Pricing

• Solo (1 User License) - $69 per month, Dual (2 User Licenses) - $129 per month, Team (Up to 5 User Licenses) - $249 per month, Unlimited (Unlimited User Licenses) - $399 per month

• $69 - $399

Website

touchbistro.com

Pros

• Software for restaurant businesses.
• Competitive pricing.
• Features self-ordering kiosk system for customer meal upgrades.
• Functional, flexible product management.
• Customizable layout options.

Cons

• Issues with updates and Mobi CC machine interface reliability.
• Concerns about trustworthiness and customer service.
• Reports of unauthorized changes to ownership and lack of refunds.
• Technical issues like lost orders and connectivity problems.

7. Yelp for Restaurants

Who is it for

Yelp for Restaurants caters to businesses seeking efficient management of both reservations and walk-ins. It provides a platform for booking tables in advance or last-minute, with tools for performance tracking and understanding customer preferences.

Features overview

Yelp for Restaurants prioritizes a customer-first approach, enabling establishments to manage advanced reservations and last-minute bookings seamlessly. It features a robust analytics engine, offering insights into performance metrics and customer trends. The platform excels in recording guest preferences, enhancing customer satisfaction and loyalty.

Additionally, Yelp for Restaurants ensures personalized support from onboarding to daily operations. It broadens reach with features like waitlists, saving time for both staff and patrons.

Pricing

• Basic $99/mo

• $99

Website

restaurants.yelp.com

Pros

• Reviews help ensure quality dining experiences.
• Wide availability of restaurants.
• User-friendly interface.
• Time and money-saving features like waitlists.

Cons

• Company's stance on social issues.
• Not all restaurants use the platform.
• Prevalence of negative reviews.
• Confusing visual layout.