Pawfinity vs Scout:
Which software is
best? [compared in
2024]

Choosing between Pawfinity and Scout for your pet-sitting business? This brief comparison helps you decide by highlighting key features, ease of use, and customer satisfaction. Dive in to see which software meets your needs best.

Running a pet-sitting business comes with its hurdles, like booking management and client communication. Pawfinity and Scout offer solutions, focusing on streamlining operations and enhancing customer interactions. Surprisingly, there's a third player, Vev, merging Pawfinity and Scout's top features, offering an all-in-one solution for pet sitters. Perfect for those looking to simplify yet elevate their service.

Pawfinity vs Scout

PawfinityScout

Website

Website

pawfinity.com/

scoutforpets.com

Pricing

PawfinityScout

Pricing

Pricing

$55 -$100

$39

Features

PawfinityScout

Top Features

Top Features

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

Pros & Cons

PawfinityScout

Pros

Pros

  • Availability on both phone and computer platforms.
  • Fast support response.
  • Regular updates and new features.
  • Easy booking process with automated reminders and confirmations.
  • Cross-device compatibility, good customer service.
  • Efficient software with responsive customer support, maintaining professionalism for clients.
  • Easy appointment booking and user-friendly app are appreciated by both users and clients.
  • Straightforward setup process and prompt response times from support team.

Cons

Cons

  • Limited features in online booking interface.
  • Poor customer service experience for some users.
  • Time wasted on other software options before switching to Pawfinity.
  • Issues with version 3.0 and negative customer feedback.
  • Occasional GPS tracking inaccuracies and incomplete mobile app functionality.
  • Missed last-minute pet sitting requests due to reliance on email notifications.
  • Unclear "repeat" feature and inability to integrate calendar with other platforms.

Which is better?

Ultimately, Pawfinity excels for comprehensive management features, making it ideal for well-established businesses. Scout, on the other hand, shines with user-friendly innovations perfect for startups or those prioritizing ease of use. Your choice hinges on specific business needs and growth stage.

Have you considered Vev?

While Pawfinity and Scout offer great features for the pet sitter industry, Vev steps in as a powerful alternative with its intuitive ever-updating platform and unmatched device compatibility. Vev not only saves you time with features that get smarter the more you use them but also ensures your business stays accessible anywhere, on any device—be it phones, tablets, or computers. This seamless blend of smart, ever-evolving software and universal accessibility positions Vev as an ideal choice for those seeking efficiency and convenience in managing their pet sitter business.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.

Screenshot of pawfinity

1. Pawfinity

Who is it for

Pawfinity provides a solution aimed at simplifying scheduling and subscription management for pet sitters. It is designed for those seeking to improve their client experience. This platform caters for professionals looking to maintain a competitive edge in their respective industries.

Features overview

Pawfinity’s suite of features includes a time clock and payroll to aid in staff management, services & inventory tracking to monitor logistics, and an easy to use Point of Sale (POS) system.

The platform also supports online booking, SMS Messaging, and email marketing to enhance client engagement and retention. Flexible scheduling and schedule management tools help organize appointments.

Pricing

  • Royal Package, $100 /month (all inclusive), Groom & Train, $55 /month (grooming, training), Stay & Play, $55 /month (boarding services)

  • $55 -$100

Website

pawfinity.com/

Pros

  • Availability on both phone and computer platforms.
  • Fast support response.
  • Regular updates and new features.
  • Easy booking process with automated reminders and confirmations.
  • Cross-device compatibility, good customer service.

Cons

  • Limited features in online booking interface.
  • Poor customer service experience for some users.
  • Time wasted on other software options before switching to Pawfinity.
  • Issues with version 3.0 and negative customer feedback.
Screenshot of scout

2. Scout

Who is it for

Scout caters to pet sitters. It's suited for those needing efficient payment, appointment, and client management. A unique feature is its pet report cards, offering a personal touch to pet owners after each visit.

Features overview

Scout aims to simplify pet sitter management with tools for appointment scheduling, streamlined payments, and client communication. Its "Get Paid" and "Easy Payments" features enable quick and hassle-free financial transactions. Detailed pet reports provide insights into pet care, enhancing trust between service providers and clients. Payment reminders help maintain a smooth cash flow for businesses. While Scout offers effective features, occasional GPS tracking inaccuracies during pet walks and limitations in the mobile app have been reported.

Pricing

  • Professional $39/month

  • $39

Website

scoutforpets.com

Pros

  • Efficient software with responsive customer support, maintaining professionalism for clients.
  • Easy appointment booking and user-friendly app are appreciated by both users and clients.
  • Straightforward setup process and prompt response times from support team.

Cons

  • Occasional GPS tracking inaccuracies and incomplete mobile app functionality.
  • Missed last-minute pet sitting requests due to reliance on email notifications.
  • Unclear "repeat" feature and inability to integrate calendar with other platforms.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.