Timely vs Vagaro:
Which software is
best? [compared in
2024]

Choosing the right scheduling software is crucial for beauticians. In this comparison, we dissect Timely and Vagaro to help you decide the best fit for streamlining your appointments and enhancing your client experience.

Beauticians juggle appointments daily, making a slip-up easy but costly. Timely and Vagaro tackle these industry challenges by streamlining booking and client management. But what if there's a better alternative? Meet Vev, blending Timely and Vagaro's top perks perfectly tailored for beauticians. Let's dive into how each can make your day smoother and your business flourish.

Timely vs Vagaro

TimelyVagaro

Website

Website

gettimely.com

vagaro.com

Pricing

TimelyVagaro

Pricing

Pricing

$39 - $70

$30

Features

TimelyVagaro

Top Features

Top Features

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

Pros & Cons

TimelyVagaro

Pros

Pros

  • Easy to use with great options.
  • Speedy and effective customer support.
  • SMS reminders and job location population feature are appreciated by customers.
  • Affordable and customizable.
  • Convenient Mobile Experience: The app provides a straightforward and convenient experience on mobile devices.
  • Helpful Account Transfer Assistance: Representatives offer significant help during the account transfer process to ensure all information and calendars are smoothly moved over.
  • Simplicity and Ease of Use: Users appreciate the software's simplicity and find it easy to navigate.
  • Comprehensive Features: Includes a wide range of functionalities, from consent forms to 1099 forms, ensuring all necessary tools are available.
  • Cost-Effective for Startups: Offers impressive features at approximately a third of the cost of similar software like MindBody.
  • Accessibility: Easily navigable with basic computer or mobile skills, making it accessible to a broad audience.
  • User-Friendly for Clients: Clients also find the software easy to use.
  • Prompt Issue Resolution: Quick and effective assistance is provided whenever issues arise, enhancing user satisfaction.

Cons

Cons

  • Occasional issues with double booking or incorrect appointment dates due to user error.
  • Slow resolution process for certain issues.
  • Accidental charges with delayed refund process.
  • Limited options in the market before discovering Timely.
  • Delayed Resolution: Issues with delayed resolutions, including emails from the company stating that compensation for losses is not available.
  • Lacking Customer Service: Customer service is described as lacking and sometimes indifferent in attitude.
  • Usability Challenges: The software becomes challenging to use effectively when more than 1-2 people are involved.
  • Duplicate Client Emails: Approximately 20% of client emails are reported as duplicates, leading to necessary deletions from the client page, which can disrupt client management.

Which is better?

Ultimately, Timely shines for its user-friendly design and powerful customer management features, perfect for beauticians focused on client relationships and detailed service customization. Vagaro, on the other hand, excels with its robust marketing tools and competitive pricing, making it a great choice for those looking to expand their business reach affordably. Your best pick depends on your specific needs in enhancing daily operations and client satisfaction.

Have you considered Vev?

While Timely and Vagaro have their strengths, Vev stands out by constantly evolving with ever-updating software and a focus on your customers. Vev not only learns from your daily usage to offer a more personalized performance but also offers a simple yet powerful CRM that keeps all your customer info at your fingertips. With Vev, embracing technology becomes seamless, ensuring that your beautician business is always a step ahead. Plus, it prioritizes your data privacy, ensuring customer information is securely yours. Opt for Vev to make managing your business smoother and more intuitive.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.

Screenshot of timely

1. Timely

Who is it for

Timely is designed for beauticians.

Features overview

Timely provides businesses with a comprehensive toolkit encompassing online booking, digital consultations, and integrated marketing tools, aimed at improving client management and streamlining operations. Its user-friendly interface, coupled with responsive customer support, promise a satisfying experience. Unique features like SMS reminders and automated job location population enhance service delivery.

Timely offers payment handling, Shopify integration for online storefronts, staff management, inventory tracking, and comprehensive reporting and analytics.

Pricing

  • Build - $39 USD, Elevate - $59 USD, Innovate - $70 USD per month

  • $39 - $70

Website

gettimely.com

Pros

  • Easy to use with great options.
  • Speedy and effective customer support.
  • SMS reminders and job location population feature are appreciated by customers.
  • Affordable and customizable.

Cons

  • Occasional issues with double booking or incorrect appointment dates due to user error.
  • Slow resolution process for certain issues.
  • Accidental charges with delayed refund process.
  • Limited options in the market before discovering Timely.
Screenshot of vagaro

2. Vagaro

Who is it for

Ideal for beauticians aiming to simplify their booking processes and enhance client management. Vagaro caters to over 220,000 businesses seeking efficient scheduling, a streamlined workflow, and the ability to connect with millions in their marketplace.

Features overview

Vagaro offers a suite of scheduling and management tools that include online booking and payroll services. It features live streaming for classes or consultations and a dual-sided mobile app for the convenience of both business owners and their clients.

Additionally, it has online store capabilities with integrated inventory management. Vagaro also provides personalized marketing tools, customer loyalty tracking, and Vagaro Capital for funding solutions. Its POS system ensures secure transactions, and options for custom branding help improve a business's visibility.

Pricing

  • USD $30.00 per month

  • $30

Website

vagaro.com

Pros

  • Convenient Mobile Experience: The app provides a straightforward and convenient experience on mobile devices.
  • Helpful Account Transfer Assistance: Representatives offer significant help during the account transfer process to ensure all information and calendars are smoothly moved over.
  • Simplicity and Ease of Use: Users appreciate the software's simplicity and find it easy to navigate.
  • Comprehensive Features: Includes a wide range of functionalities, from consent forms to 1099 forms, ensuring all necessary tools are available.
  • Cost-Effective for Startups: Offers impressive features at approximately a third of the cost of similar software like MindBody.
  • Accessibility: Easily navigable with basic computer or mobile skills, making it accessible to a broad audience.
  • User-Friendly for Clients: Clients also find the software easy to use.
  • Prompt Issue Resolution: Quick and effective assistance is provided whenever issues arise, enhancing user satisfaction.

Cons

  • Delayed Resolution: Issues with delayed resolutions, including emails from the company stating that compensation for losses is not available.
  • Lacking Customer Service: Customer service is described as lacking and sometimes indifferent in attitude.
  • Usability Challenges: The software becomes challenging to use effectively when more than 1-2 people are involved.
  • Duplicate Client Emails: Approximately 20% of client emails are reported as duplicates, leading to necessary deletions from the client page, which can disrupt client management.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.