Top 10 Acuity
Scheduling alternatives [in
2024]

1. Acuity Scheduling

Who is it for

Acuity is a customizable appointment scheduling software that serves a wide range of businesses, including fitness classes. It offers online booking and payment integration within a custom-branded interface, enabling clients to book services conveniently. This flexibility makes it a good choice for business owners looking to offer their customers an efficient way to schedule appointments without losing the personal touch of their brand.

Features overview

Acuity Scheduling provides a simple process for both service providers and their clients, making appointment booking and management intuitive and efficient. Clients gain the autonomy to book their own appointments through a customizable booking page, tailored to match the unique branding of the business.

The platform integrates payment processing, enabling businesses to secure payments at the time of booking. Acuity Scheduling enhances client communication by automatically sending appointment notifications and reminders, reducing the likelihood of no-shows and miscommunications.

Pricing

• Emerging $16/month Growing $27/month Powerhouse $48/month

• $16 - $48

Website

acuityscheduling.com

Pros

• Knowledgeable customer service team.
• Several integrations possible.
• Intuitive to use.
• Good training available.
• Easy and accessible for businesses and customers alike.

Cons

• Some areas of improvement in the scheduling.
• Users sometimes find it time-consuming in order to master the app.

2. Vev

Who is it for

Vev fitness class software suits small to medium-sized businesses. This multifunctional software solution simplifies key tasks such as scheduling and customer management, making it a valuable tool for owners looking to improve the way they provide their services and deal with administrative work.

It really helps with client relationships and in simplifying administrative tasks that would cost a lot with many traditional systems.

Features overview

Vev's booking system is flexible, designed to meet the needs of fitness classes. Vev's booking system is flexible, designed specifically for fitness classes needs. It is a complete CRM system that allows businesses to maintain comprehensive records of client preferences and histories, facilitating every interaction.

The platform provides automated reminders and notifications to keep your clients informed and engaged, reducing no-shows and ensuring smooth operations. Vev's built-in marketing suite makes it easy for fitness classes businesses to create and manage targeted marketing campaigns that reach new customers and boost engagement.

Vev's dashboards provide a clear view of cash flows, client data, and other critical business metrics in a user-friendly environment. The software also offers customized branding options.

Pricing

• Free version $0 Plus version $8.99 - First month free. Pro version for enterprises: get in touch for custom pricing

• $0-$8.99

Website

vev.co

Pros

• Automated schedule management: Saves time and reduces the risk of errors associated with manual scheduling.
• Increased efficiency: Allows for more streamlined operations and the ability to focus on other tasks.
• Improved client experience: Provides clients with a convenient and user-friendly booking process, enhancing satisfaction and potentially leading to repeat business.
• Built-in CRM: Helps maintain organized customer information, facilitating better communication and customer relationship management.

Cons

• Setup Time: May take time to set up and get started.
• Tech Reliance: Relies on technology to manage orders.
• Learning Required: Staff and customers may need time to learn how to use it.

3. Coacha

Who is it for

Coacha is designed for fitness classes seeking a hassle-free solution to streamline financial transactions, manage memberships, coordinate bookings, handle administrative tasks efficiently, and safeguard member information. It's ideal for those desiring a user-friendly platform to optimize organizational operations with added benefits of branding and essential tools.

Features overview

Coacha’s intuitive user interface simplifies staff management and enhances customer interaction through personalized notes, making it an essential tool for managing sports teams or fitness clubs of any size. With the promise of unlimited members, Coacha allows for seamless scalability, ensuring that your organization can grow without facing software limitations. Unique features such as dynamic waiver documents and automated sign-up processes streamline member onboarding, while robust data protection measures keep your members' information secure. Additionally, the Coacha platform supports an integrated approach to personnel management, making it easier than ever to organize, communicate with, and manage coaches and staff efficiently.

Pricing

• Coacha light $0/month Coacha premium $22.50/month Coacha Custom (Advanced features) $42.50/month

• $0 - $42.50

Website

coacha.co.uk/

Pros

• The app is great for teachers and member alike and we love the system.
• The reports and statistics are very comprehensive and the customer service is deemed very good with fast responses and resolutions.
• No paperwork or payment hassle, everything streamlined through the app.

Cons

• The app has fairly limited options, particularly when customising events and selecting attendees.
• The other complaint would be that during the trial some users could only send 100 emails.

4. Booker (by Mindbody)

Who is it for

Booker by Mindbody is tailored for fitness classes.

Features overview

Booker by Mindbody offers a robust set of functionalities aimed at improving appointment scheduling, product sales, and customer relationship management. Its user-centric platform features an intuitive interface and efficient calendar system for seamless appointment setting.

Competitive pricing and responsive customer support are highlights. However, users may encounter challenges with client tracking, checkout processes, and complex reporting features.

Additional features include AI receptionist capabilities, automated marketing tools, integrated payment solutions, customizable email campaigns, and real-time business dashboards, catering to diverse business needs. While effective in facilitating operations and customer outreach, enhancements in user experience and reporting simplicity could further enhance the platform.

Pricing

• Essential $129/mo Accelerate $195 Ultimate $395

• $129 - $395

Website

mindbodyonline.com

Pros

• Easy online scheduling and gift certificate purchases.
• Intuitive calendar management.
• Competitive pricing.
• Responsive customer service.
• Straightforward setup process.

Cons

• Challenges in tracking and checking out clients.
• Confusing reports.
• Limited payroll customization options.
• Frustration with service interruptions.

5. TeamUp

Who is it for

TeamUp offers fitness classes a customizable booking and management system, featuring personalized customer experiences and robust data import capabilities. Ideal for studios prioritizing reputation management who want an unique app interface.

Features overview

TeamUp offers features to boost your business's efficiency and customer engagement. Its personalized experience ensures each interaction meets your customers' unique needs, providing a memorable journey.

The platform offers free data import for an easy transition from existing systems and reputation management tools help you monitor and improve your public image.

Customizable app API and branding options ensure your app matches your business identity, giving a professional appearance.

Pricing

• USD $99.00 per month

• 99

Website

goteamup.com

Pros

• Consistent helpfulness characterizes the support received since the beginning.
• Inquiries are promptly addressed, providing valuable insights to optimize business operations.
• The software's integration and user-friendly setup stand out as noteworthy features.
• Minimal reliance on customer service is attributed to the software's reliability.
• The overall process is described as swift and seamless, with the system's simplicity ensuring smooth operation.
• Support, characterized by promptness and thoroughness, complements the software's functionality.
• Effectively managing all necessary tasks, the software significantly reduces time and stress.

Cons

• Complaints about the Repeat function indicating an error and suggesting that dates haven't been chosen, despite having selected them.
• Instances occur where registrations are consistently being unregistered, failing to appear on late cancellations or no-show reports.
• Occasionally, this results in members slipping through the cracks and potentially leaving without our awareness, as they do not appear on reports.
• While not a significant issue and not impacting the system's functionality, it can be slightly perplexing.

6. WellnessLiving

Who is it for

WellnessLiving is designed for fitness classes. It caters to those looking for a management solution that includes online payments, client management, and a rewards system.

Features overview

WellnessLiving offers a platform for fitness classes. Its features are designed to cater to a range of needs from scheduling to client management.

WellnessLiving makes online payments and Point-of-Sale functions straightforward. WellnessLiving offers a Rewards system to incentivize client loyalty, alongside hardware solutions for door access.

Pricing

• USD $210.00 per month

• $210

Website

wellnessliving.com

Pros

• The software is regarded as user-friendly.
• Assistance from customer service and tech support is readily available when needed, displaying a good level of knowledge and helpfulness.
• The company is well regarded and expected to contribute to business transformation.
• The onboarding process goes smoothly with support from the entire team.
• The built-in help tool effectively resolves encountered issues, complemented by accessible customer service, minimizing downtime.
• Email requests for support calls are promptly addressed, ensuring timely issue resolution.

Cons

• There is a general dislike for software, accompanied by a lack of technical proficiency, exacerbating concerns about the undertaking.
• Despite numerous complaints from clients and employees regarding the interface and functionality of WellnessLiving, the decision was made to proceed.
• Reports provided by the software are considered limited and lacking in detail.
• The onboarding process and training were perceived as inadequate and incomplete upon implementation.

7. ZenPlanner

Who it's for

ZenPlanner works with fitness classes, providing them with an all-in-one solution for their operations. It's ideal for businesses that need to manage scheduling, payment processing, workout tracking, and reporting in one place.

Features overview

ZenPlanner supports business growth and member retention with features like payment processing, auto-billing, lead-generating websites, apps for staff and members, scheduling, retail options, automations, workout tracking, and in-depth reports.

It enables client-driven booking, customization of booking pages to fit brand identity, and sends automatic reminders for appointments.

Pricing

• Studio $99/month Engage $248/month Ultimate $348/month

• $99 - $248

Website

zenplanner.com

Pros

• Comprehensive all-in-one solution
• Easy to use appointment booking system
• Customizable to match your brand style
• Automatic appointment notifications and reminders

Cons

• Pricing may be high for smaller businesses
• Multiple time zones only available on the Powerhouse plan

8. GloFox

Who it's for

Glofox is designed for fitness classes that need a comprehensive solution for managing bookings, payments, databases, and communication with clients. It's ideal for businesses that value long-term relationships with their customers and require a reliable platform that can be personalized to meet specific needs.

Features overview

Glofox aims at enhancing the operation of fitness classes with features like engagement and retention tools, marketing and sales assistance, management capabilities, and Trainerize integration for workout customization.

Additionally, it supports efficient booking and scheduling, lead management, custom app development, online payment processing, and CRM functions.

Pricing

• $110/Per MonthPricing Model:Flat Rate

• 110

Website

glofox.com/

Pros

• Comprehensive and reliable platform
• Solid customer service
• Personalizable to meet specific needs
• Long-term customer relationships
• No increase in membership pricing

Cons

• Might be expensive for small businesses

9. Gym Desk

Who it's for

Gym Desk is tailored for fitness classes, especially those in the martial arts sector. It simplifies managing members, handling payments, and aids in making informed business choices.

Features overview

With Gym Desk, fitness classes get tools for member management, automating payments, and boosting sales.

It also helps in creating a website and gathering leads, helping to draw in more customers.

Pricing

• Micro gym: $75/month Small gym: $100/month Médium gym: $150/month Large gym: $200/month Enterprise: get in touch for custom plans and pricing.

• $75 - $200

Website

gymdesk.com

Pros

• Comprehensive set of features for managing a gym business.
• Offers a free trial for 30 days.
• Provides tools for building a website and capturing leads.

Cons

• Pricing might be high for small gyms or startups.
• The software might have a learning curve for those not familiar with digital tools.

10. GymMaster

Who Is It For

GymMaster is tailored for fitness classes seeking a comprehensive management solution with unique multi-time zone support, integrating point of sale, website, billing, mobile app access, online booking, and automated reminders and notifications.

Features Overview

GymMaster provides a complete solution for managing fitness classes of any size. It includes a gym booking system, point of sale for transactions, and integration with websites and billing.

Members and staff can use a mobile app for online booking and instant notifications.

The software also offers reminders, supports multi-time zone scheduling, and provides 24/7 door control for gym access. AI-generated communications keep members engaged and informed.

Pricing

• Free version 0€/year Plus version 89€/year - First month free Pro version for enterprises: get in touch for custom pricing

• $100 - $209

Website

gymmaster.com

Pros

• Good product according to users.
• Good customer support.
• Data collection is also good.
• Integrated billing is easy to use.
• Many options in settings that allow customization.

Cons

• Navigating through the backend can be frustrating.
• Users struggle to find reports.
• The system sometimes fails and over charges members.
• Currently there’s no 2-way SMS which means when clients reply, each business has to find the reply in the email and then take it back to a separate SMS platform.

11. Vagaro

Who is it for

Ideal for fitness classes aiming to simplify their booking processes and enhance client management. Vagaro caters to over 220,000 businesses seeking efficient scheduling, a streamlined workflow, and the ability to connect with millions in their marketplace.

Features overview

Vagaro offers a suite of scheduling and management tools that include online booking and payroll services. It features live streaming for classes or consultations and a dual-sided mobile app for the convenience of both business owners and their clients.

Additionally, it has online store capabilities with integrated inventory management. Vagaro also provides personalized marketing tools, customer loyalty tracking, and Vagaro Capital for funding solutions. Its POS system ensures secure transactions, and options for custom branding help improve a business's visibility.

Pricing

• USD $30.00 per month

• $30

Website

vagaro.com

Pros

• Convenient Mobile Experience: The app provides a straightforward and convenient experience on mobile devices.
• Helpful Account Transfer Assistance: Representatives offer significant help during the account transfer process to ensure all information and calendars are smoothly moved over.
• Simplicity and Ease of Use: Users appreciate the software's simplicity and find it easy to navigate.
• Comprehensive Features: Includes a wide range of functionalities, from consent forms to 1099 forms, ensuring all necessary tools are available.
• Cost-Effective for Startups: Offers impressive features at approximately a third of the cost of similar software like MindBody.
• Accessibility: Easily navigable with basic computer or mobile skills, making it accessible to a broad audience.
• User-Friendly for Clients: Clients also find the software easy to use.
• Prompt Issue Resolution: Quick and effective assistance is provided whenever issues arise, enhancing user satisfaction.

Cons

• Delayed Resolution: Issues with delayed resolutions, including emails from the company stating that compensation for losses is not available.
• Lacking Customer Service: Customer service is described as lacking and sometimes indifferent in attitude.
• Usability Challenges: The software becomes challenging to use effectively when more than 1-2 people are involved.
• Duplicate Client Emails: Approximately 20% of client emails are reported as duplicates, leading to necessary deletions from the client page, which can disrupt client management.