Acuity Scheduling vs
Vagaro: Which software
is best? [compared
in 2024]

Choosing the right scheduling software can transform your beautician business. We compare Acuity Scheduling and Vagaro to help you decide which fits your needs better.

Managing appointments and client expectations are big hurdles in the beauty industry. Acuity Scheduling and Vagaro help tackle these by streamlining bookings and customer management. Now, we're also throwing Vev into the mix, an innovative tool that merges the top features of both for beauticians. Let's explore how each can make running your beauty business smoother and more efficient.

Acuity Scheduling vs Vagaro

Acuity SchedulingVagaro

Website

Website

acuityscheduling.com

vagaro.com

Pricing

Acuity SchedulingVagaro

Pricing

Pricing

$16 - $48

$30

Features

Acuity SchedulingVagaro

Top Features

Top Features

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

Pros & Cons

Acuity SchedulingVagaro

Pros

Pros

  • Knowledgeable customer service team.
  • Several integrations possible.
  • Intuitive to use.
  • Good training available.
  • Easy and accessible for businesses and customers alike.
  • Convenient Mobile Experience: The app provides a straightforward and convenient experience on mobile devices.
  • Helpful Account Transfer Assistance: Representatives offer significant help during the account transfer process to ensure all information and calendars are smoothly moved over.
  • Simplicity and Ease of Use: Users appreciate the software's simplicity and find it easy to navigate.
  • Comprehensive Features: Includes a wide range of functionalities, from consent forms to 1099 forms, ensuring all necessary tools are available.
  • Cost-Effective for Startups: Offers impressive features at approximately a third of the cost of similar software like MindBody.
  • Accessibility: Easily navigable with basic computer or mobile skills, making it accessible to a broad audience.
  • User-Friendly for Clients: Clients also find the software easy to use.
  • Prompt Issue Resolution: Quick and effective assistance is provided whenever issues arise, enhancing user satisfaction.

Cons

Cons

  • Some areas of improvement in the scheduling.
  • Users sometimes find it time-consuming in order to master the app.
  • Delayed Resolution: Issues with delayed resolutions, including emails from the company stating that compensation for losses is not available.
  • Lacking Customer Service: Customer service is described as lacking and sometimes indifferent in attitude.
  • Usability Challenges: The software becomes challenging to use effectively when more than 1-2 people are involved.
  • Duplicate Client Emails: Approximately 20% of client emails are reported as duplicates, leading to necessary deletions from the client page, which can disrupt client management.

Which is better?

Ultimately, your choice between Acuity Scheduling and Vagaro hinges on your specific needs. Acuity excels in seamless scheduling and flexibility, ideal for customized service offerings. Vagaro, however, shines with its robust marketing tools and client management features, perfect for growing beautician businesses. Let your priorities guide you.

###Have you considered Vev?

While Acuity Scheduling and Vagaro are great, Vev steps up by continuously adapting to how you use it, making your work smoother every day. Plus, it's designed to work effortlessly on any device you have—no extra setup needed. With Vev, you not only get a tool that evolves with your business needs but also ensures your data is entirely yours, respecting your privacy and that of your customers. So if you're looking for a scheduling solution that gets smarter over time and values your data privacy, Vev might just be the better alternative for you.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.

Screenshot of acuity-scheduling

1. Acuity Scheduling

Who is it for

Acuity is a customizable appointment scheduling software that serves a wide range of businesses, including beauticians. It offers online booking and payment integration within a custom-branded interface, enabling clients to book services conveniently. This flexibility makes it a good choice for business owners looking to offer their customers an efficient way to schedule appointments without losing the personal touch of their brand.

Features overview

Acuity Scheduling provides a simple process for both service providers and their clients, making appointment booking and management intuitive and efficient. Clients gain the autonomy to book their own appointments through a customizable booking page, tailored to match the unique branding of the business.

The platform integrates payment processing, enabling businesses to secure payments at the time of booking. Acuity Scheduling enhances client communication by automatically sending appointment notifications and reminders, reducing the likelihood of no-shows and miscommunications.

Pricing

  • Emerging $16/month Growing $27/month Powerhouse $48/month

  • $16 - $48

Website

acuityscheduling.com

Pros

  • Knowledgeable customer service team.
  • Several integrations possible.
  • Intuitive to use.
  • Good training available.
  • Easy and accessible for businesses and customers alike.

Cons

  • Some areas of improvement in the scheduling.
  • Users sometimes find it time-consuming in order to master the app.
Screenshot of vagaro

2. Vagaro

Who is it for

Ideal for beauticians aiming to simplify their booking processes and enhance client management. Vagaro caters to over 220,000 businesses seeking efficient scheduling, a streamlined workflow, and the ability to connect with millions in their marketplace.

Features overview

Vagaro offers a suite of scheduling and management tools that include online booking and payroll services. It features live streaming for classes or consultations and a dual-sided mobile app for the convenience of both business owners and their clients.

Additionally, it has online store capabilities with integrated inventory management. Vagaro also provides personalized marketing tools, customer loyalty tracking, and Vagaro Capital for funding solutions. Its POS system ensures secure transactions, and options for custom branding help improve a business's visibility.

Pricing

  • USD $30.00 per month

  • $30

Website

vagaro.com

Pros

  • Convenient Mobile Experience: The app provides a straightforward and convenient experience on mobile devices.
  • Helpful Account Transfer Assistance: Representatives offer significant help during the account transfer process to ensure all information and calendars are smoothly moved over.
  • Simplicity and Ease of Use: Users appreciate the software's simplicity and find it easy to navigate.
  • Comprehensive Features: Includes a wide range of functionalities, from consent forms to 1099 forms, ensuring all necessary tools are available.
  • Cost-Effective for Startups: Offers impressive features at approximately a third of the cost of similar software like MindBody.
  • Accessibility: Easily navigable with basic computer or mobile skills, making it accessible to a broad audience.
  • User-Friendly for Clients: Clients also find the software easy to use.
  • Prompt Issue Resolution: Quick and effective assistance is provided whenever issues arise, enhancing user satisfaction.

Cons

  • Delayed Resolution: Issues with delayed resolutions, including emails from the company stating that compensation for losses is not available.
  • Lacking Customer Service: Customer service is described as lacking and sometimes indifferent in attitude.
  • Usability Challenges: The software becomes challenging to use effectively when more than 1-2 people are involved.
  • Duplicate Client Emails: Approximately 20% of client emails are reported as duplicates, leading to necessary deletions from the client page, which can disrupt client management.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.