Bentobox vs Lightspeed:
Which software is
best? [compared in
2024]

In the bustling barista scene, choosing the right tech solution is key. Bentobox and Lightspeed offer unique features for coffee businesses. Here, we compare them to help you brew the best decision for your cafe.

In the fast-paced coffee shop world, keeping up can be tough. You've got inventory headaches, long lines, and the constant need to please. Bentobox and Lightspeed ease these pains with their own tricks. But, what if you could get the best of both? Enter Vev – it's like the superhero combo of coffee biz tech. Let's see how they all stack up!

Bentobox vs Lightspeed

BentoboxLightspeed

Website

Website

getbento.com

lightspeedhq.com

Pricing

BentoboxLightspeed

Pricing

Pricing

$19 - $199

$69 - $399

Features

BentoboxLightspeed

Top Features

Top Features

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

Pros & Cons

BentoboxLightspeed

Pros

Pros

  • Logical backend.
  • Easy to learn.
  • Beautiful finished product.
  • Responsive and helpful team.
  • Represents brand well.
  • Clean website.
  • Valuable asset.
  • Beautiful websites.
  • Great customer service.
  • Excellent understanding and solution provided by tech support.
  • Reliable performance.
  • Easy setup without expensive equipment requirements.

Cons

Cons

  • Limited access to source code.
  • Lack of marketplace for plug-ins.
  • Limited functionality without visible options in visual editor.
  • Poor customer service experience.
  • Delayed product delivery.
  • Issues with gift card sales and fraudulent charges.
  • Limited options for payment processing.
  • Unintuitive system for retail shops.
  • Frustrating user experience.

Which is better?

Deciding between Bentobox and Lightspeed hinges on your barista business's unique needs. Bentobox shines for bespoke online presence, while Lightspeed excels at streamlining operations. Ultimately, the choice is tailored to your specific blend of requirements.

Have you considered Vev?

While Bentobox and Lightspeed offer tools for the barista industry, Vev steps up as a pivotal game-changer. Its ever-evolving nature means it improves daily based on your usage, ensuring you always have the latest features without manual updates. Plus, Vev's intuitive design learns from your needs, providing tailored support that saves time and hassle. Whether it's a phone or tablet, Vev works seamlessly across devices, ensuring your cafe can serve customers efficiently, anywhere and anytime. With simplicity and convenience at its heart, Vev could be the fresh brew your business needs.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.

Screenshot of bentobox

1. Bentobox

Who is it for

BentoBox serves baristas. It offers a comprehensive toolkit with a focus on modernizing the dining experience alongside digital and delivery services.

Features overview

BentoBox provides an end-to-end barista management system known for its intuitive backend and visually appealing user interface, simplifying website creation aligned with brand identity. While ease of use and design capabilities are strengths, limitations such as restricted source code access and a lack of plugin marketplace may hinder customization efforts.

BentoBox offers QR Code Order & Pay, dine-in ordering options, menu management, and integration with Clover POS, along with customer engagement features like loyalty programs.

Pricing

  • Fully customizable, core setup is free and add-on go from $19 to $199

  • $19 - $199

Website

getbento.com

Pros

  • Logical backend.
  • Easy to learn.
  • Beautiful finished product.
  • Responsive and helpful team.
  • Represents brand well.
  • Clean website.
  • Valuable asset.
  • Beautiful websites.
  • Great customer service.

Cons

  • Limited access to source code.
  • Lack of marketplace for plug-ins.
  • Limited functionality without visible options in visual editor.
  • Poor customer service experience.
  • Delayed product delivery.
  • Issues with gift card sales and fraudulent charges.
Screenshot of lightspeed

2. Lightspeed

Who is it for

Lightspeed caters to baristas seeking an efficient solution blending operational flexibility, contactless payments, and personalized customer experiences. Its standout 24/7 support caters to businesses valuing immediate assistance.

Features overview

Lightspeed offers powerful tools for baristas, ensuring operational efficiency and customer satisfaction. It includes scan and pay capabilities for contactless transactions and QR code ordering, reflecting the demand for quick and secure transactions. Real-time transaction updates enable swift decision-making, while customization features cater to unique customer preferences. Tools for scheduling pickups and managing online orders enhance service flexibility. Integrated loyalty programs and split invoice options encourage repeat business and hassle-free payments. With menu management and a branded mobile app, cafes can offer a consistent and engaging customer experience. This comprehensive approach optimizes operations and boosts customer satisfaction and loyalty.

Pricing

  • Starter $69/month Essential $189/month Premium $399/month

  • $69 - $399

Website

lightspeedhq.com

Pros

  • Excellent understanding and solution provided by tech support.
  • Reliable performance.
  • Easy setup without expensive equipment requirements.

Cons

  • Limited options for payment processing.
  • Unintuitive system for retail shops.
  • Frustrating user experience.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.