Why use an ordering system for your food truck?
Managing food supplies, receiving takeaway orders, corresponding with customers, and preparing the food can be a lot to handle. What if someone told you that there is a system that can manage the orders and give you an overview of your day? Our food truck software takes care of all the boring administration stuff while you get all the time you need to prepare the food and concentrate on the quality of your products and service.
You are the chef. Consider the ordering system as the backbone of your business. You get to focus on your passion, and the system will keep you updated on what needs to be cooking. On top off that, your foodtruck's customers will know exactly when their orders are ready and will be waiting at your truck when the dish is steaming hot.
“You can't take the phone while you're cooking ”
When to use a food truck ordering app?
After talking to many food truck owners, it became clear that most face similar challenges. In short, here is what we noticed. Adopting a food truck ordering app can help with a variety of important functions, including:
Showing customers your menu and boosting your revenue.
Do people often queue in front of your food truck, asking a ton of questions about your menu? Or do people often send you messages to ensure their order is correct? Our food truck POS system helps showcase your menu to your customers. People can now see the food you offer and take as much time as needed to select their favorite items. By getting a good look at all the delicious options your food truck offers, they may even decide to upsize their order and boost your revenue!
Increase the satisfaction of your customers
Let’s be honest, no one loves queues. People are busy, and so are you. An ordering system for your food truck allows you to set up specific timeframes for your customers to pick up their order. This way, you know for sure you're using your kitchen efficiently and that all orders are ready when they need to be.
This way, customers can drop by at the exact right time to pick up their order. They leave happy, not having to wait in long queues, and excited to re-order from you. At the same time, you remain stress-free and ready to prepare the food for your next customer.
Manage food supplies efficiently
Amongst all the hassle, you need to ensure you have the right amount of supplies and don’t forget an order. An ordering app helps you by providing a practical overview of all orders for the upcoming period. It also gives you an insight into what you sell on the average day.
Combine these two, and you will know the exact ingredients you need to buy, while identifying trends that can help you plan for the future.
What are the benefits of a food truck online ordering system?
The benefits of using our food truck business software are numerous. Why not hear it from people that actually use it? Introducing Premura Pizza, that benefited from using Vev in the early stages of their business:
"The time component is super important. There are only 4 spots in our oven and with Vev we could limit the number of orders per 15 minutes to 4. Then, when we were sold out for that time period, it would only show the ‘available’ time slots to people. Took away the stress before it even popped-up”
“Our customers also really liked our website. They could see the products before they ordered, on a page in our brand colors and with our logo always visible on top. And all that really helps! The fact that you can bring your menu online and you make it available for people, that's like a big plus, right? You don't have to communicate on your cell phone anymore”
“And I think also on the consumer side, it was nice because you would get a timestamp in your calendar, which works as a nice reminder for them: “I can now go by and grab my food.”
To summarize, here are the benefits of using a food truck ordering app:
- Improved customer experience since customers can order at their convenience
- Possibility to sell more by showcasing your offerings in an engaging way
- Flexibility in how you want to run your business by updating your available time slots, pricing, and menu
- Increased efficiency for your food truck since the software allows you to easily manage orders and supplies
Set your own times, define your own pricing and sell your things the way you want to
How to set up online ordering for your food truck?
So if the above hasn’t convinced you yet to get started, then the ease of setting up your food truck software definitely will. Let’s have a look at how to get started with online ordering.
Finding the right software can become an overwhelming task, however, it doesn’t have to be. You want to focus on your passion and have the administrative tasks taken care of in a simple-to-manage way. And that’s what you need to be looking for.
Vev can be used as a food truck ordering system. It is free and easy to set up. All you need to do is to create your page following the three-step onboarding process and adjust your menu by adding photos, descriptions, and pricing for your offerings. The final step will be to set up your availability and you are up and running!
Your first orders will start to come in and you can view them on your “Orders” tab. A simple way to increase the visibility of your menu would be to print the unique QR code and stick it on your food truck or packaging. You can also add your Vev-link to your social media accounts.
Now, let the software do its magic, while you get busy in the kitchen!
In a few words, here’s all you need to get started with the Vev ordering app for your food truck:
- Set up your page following a simple three-step process
- Create your menu by adding your offerings, photos, descriptions, and prices
- Add your logo and adjust your colors to match your brand
- Print your QR code and stick it to your food truck or packaging
- Add your link to your social accounts
- Start cooking!
Run your foodtruck on auto-pilot With your new toolset
Sell
Marketing
Payments
Business
Learn
Auto pilot
Overview
Customers
Offering
Decide what you offer at your foodtruck. Add descriptions for your meals, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your foodtruck makes, what your customers order most and even learn how they made their order.
Order again
In just a tap your customers become regulars. Get the best date and time for the next order. No upcoming order? You and your customers are reminded to order a meal again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your customers order.
Your duration
Some orders don’t require your attention the whole time, so you can help another customer.
Order deadline
Decide the exact cutoff time for when customers can order a meal, giving you full control over availability and scheduling.
Time suggestions
Time suggestions let businesses control client booking flexibility, streamlining schedules and improving appointment management.
Hide items
Hide meals so you can only order them for your customers.
Sell
Offering
Decide what you offer at your foodtruck. Add descriptions for your meals, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your foodtruck makes, what your customers order most and even learn how they made their order.
Order again
In just a tap your customers become regulars. Get the best date and time for the next order. No upcoming order? You and your customers are reminded to order a meal again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your customers order.
Your duration
Some orders don’t require your attention the whole time, so you can help another customer.
Order deadline
Decide the exact cutoff time for when customers can order a meal, giving you full control over availability and scheduling.
Time suggestions
Time suggestions let businesses control client booking flexibility, streamlining schedules and improving appointment management.
Hide items
Hide meals so you can only order them for your customers.
Marketing
Get reviews from customers
Effortlessly collect reviews from your customers, which will soon appear directly on your page for everyone to see.
Share your link
Add your link to your website and socials. A link in bio could boost the orders of your foodtruck up to 40%.
Personalize emails
Create personalized emails for orders to engage clients and strengthen your business.
Add Vev to your website
Add Vev to your website with two options: a popup booking button or a fully embedded booking widget for seamless customer acquisitions.
Cover your foodtruck
Add a cover to your header that matches your foodtruck. Impress your customers of your foodtruck even more.
Order with a QR-code
Make it easy for your customers to order meals by placing your QR code on flyers, business cards, stickers, posters, or any other visible spots in your foodtruck. With just a quick scan on their phone, they can access your services effortlessly, no extra steps needed.
Policy
Set up a clear policy that outlines your terms for bookings, cancellations, refunds, and any additional fees. Defining these guidelines helps manage customer expectations and reduces the risk of disputes.
Page description
Write a catchy slogan or description that highlights what makes your foodtruck special. This helps your customers share and recommend you to others.
Show your colors
Set the tone for your page by choosing colors that represent your foodtruck. These will create a cohesive look across your page, tools, and emails, aligning everything with your unique brand.
Social handles
Add the profiles of your foodtruck from Instagram, Facebook, TikTok, X, and your website to connect with customers and expand your online reach.
Payments
Get paid ahead
Have your customers pay ahead for their order. Only if you want to, you're the foodtruck chef, and you are in control.
Deposits
Have your customers put down a deposit to get their order. This has proven to reduce no-shows.
Tap to Pay on iPhone
Accept contactless payments with only your iPhone. No extra terminals or hardware needed.
Scan to pay
Let your customers scan your QR for you to get paid. Vev will keep track of who has paid for their meal so your foodtruck administration is always up to date.
Discounts
It's easy to give your customer a discount on their meal. Choose a percentage or fixed amount. Whatever works best for your foodtruck.
Add amount
Add a percentage or fixed amount to the price of the order, in the simplest way possible for you as a foodtruck chef.
Save costs, no extra payment devices
No need to fill in the amount again. Or sync, connect and pay for that extra device in your foodtruck. Simply use your phone to have customers pay for their meals on the spot.
Refunds
Choose if customers who've paid ahead will automatically be refunded when their order is cancelled.
Payments work out of the box
Payments are set up very easy. So you can get paid out of the gate.
Policy
Set up a clear policy that outlines your terms for bookings, cancellations, refunds, and any additional fees. Defining these guidelines helps manage customer expectations and reduces the risk of disputes.
Business
Your overview of meals
See exactly who will get what meal, and at what time the order is due.
Your opening hours
You decide when your foodtruck is open (or closed) for orders.
Choose a time and date
Let your customers pick a time that suits them best, while you stay in control by deciding how strict or flexible your scheduling rules are.
Add your breaks
Plan when you want a fixed break. Looking for more flexibility? Turn on smart breaks.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way customers can't make an order.
Exceptions
Want to stay open on public holidays or take a well-deserved vacation? You’re in full control of your foodtruck’s hours.
Order deadline
Decide the exact cutoff time for when customers can order a meal, giving you full control over availability and scheduling.
Daily exports
Access your sales records by day—whether it’s historic data, today’s sales, or future bookings.
Capacity
Set up the number of customers you can have at the same time.
Sync to your calendar
Automatically sync (one way) your orders to your personal calendar app.
Ahead of time
Set up your booking horizon, this let you define how far in the future customers are able to order meals.
Your duration
Some orders don’t require your attention the whole time, so you can help another customer.
Notifications for you
When your customer makes an order, cancelation or change you will receive a notification.
Time suggestions
Time suggestions let businesses control client booking flexibility, streamlining schedules and improving appointment management.
Exports
Export data from your foodtruck effortlessly on a monthly or yearly basis. Get detailed insights into all your orders, including tax details, providing you with everything you need to stay informed and in control.
Learn
Your month wrapped up
Every month we email you analytics of last months' orders, cancelations, most popular meals and revenue. This way you know exactly how your foodtruck is doing.
Your day at a glance
See exactly how much your foodtruck makes, what your customers order most and even learn how they made their order.
Auto pilot
Emails
Every order, cancellation, change and reminder is automatically sent to your customers. Emails are sent in your style so they feel familiar to your customers.
Order reminders
On the day of the order, your customer receives a reminder from you. It's send automatically and includes all the information of their meal.
Your month wrapped up
Every month we email you analytics of last months' orders, cancelations, most popular meals and revenue. This way you know exactly how your foodtruck is doing.
Share your link
Add your link to your website and socials. A link in bio could boost the orders of your foodtruck up to 40%.
Bookkeeping
Make your administration of your foodtruck run smooth.
Plus, a lot more
There's a lot more coming in Vev+ that will make doing business even easier. But we keep those under wraps for the moment.
Personalize emails
Create personalized emails for orders to engage clients and strengthen your business.
Item suggestions
Creating the right mix of meals is essential to attract and retain customers—but it doesn’t have to be complicated. Our suggestions are here to guide you every step of the way. With personalized recommendations based on industry trends and your foodtruck, you can quickly set up a winning selection of offerings. Let us help you create the perfect lineup so you can focus on growing your foodtruck.
Overview
Calendar view
See all your foodtruck orders in a calendar view.
Your overview of meals
See exactly who will get what meal, and at what time the order is due.
Your day at a glance
See exactly how much your foodtruck makes, what your customers order most and even learn how they made their order.
Today's customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you order again.
Delivery overview
See exactly where and at what time you need to deliver meals. Everything shown on an interactive map to make it crystal clear for you!
Notifications for you
When your customer makes an order, cancelation or change you will receive a notification.
Sync to your calendar
Automatically sync (one way) your orders to your personal calendar app.
Your month wrapped up
Every month we email you analytics of last months' orders, cancelations, most popular meals and revenue. This way you know exactly how your foodtruck is doing.
Customers
Fields
Add more specific customer information to run your foodtruck even better. For instance add their date of birth, Customer ID, pet name and more.
Get reviews from customers
Effortlessly collect reviews from your customers, which will soon appear directly on your page for everyone to see.
Customer list
See or find your most valuable customers. This lets you build relationships and get more orders.
Edit customers
Edit customer details, merge and remove to keep your customer list up to date.
Customer details
For foodtruck chefs it's super handy to have all the details of customers at their fingertips. Allowing you to send a text, call or email whenever you need.
Add notes
Add notes about your customers. These notes show up around the order, so you can pick up the conversation with your customer where you left off last time.
Today's customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you order again.
Order again
In just a tap your customers become regulars. Get the best date and time for the next order. No upcoming order? You and your customers are reminded to order a meal again.
It's your data
It's your data. The customer information is yours. Vev doesn't sell, resell, target or advertise with the data from your foodtruck. Of course not!
Customer history
See exactly what meal your customer ordered before.
