Booksy vs Fresha:
Which software is
best? [compared in
2024]

Choosing the right booking software for your hair braiding business is crucial. Today, we compare two top contenders: Booksy and Fresha. Dive in to decide which fits your needs best.

Facing scheduling snafus? Booksy and Fresha simplify planning and client management, a godsend for bustling braiders. Yet, we're also spotlighting Vev - a jewel that marries Booksy's efficiency with Fresha's user-friendliness, tailored for hair braiding wizards. Let's unravel the perfect fit for your business.

Booksy vs Fresha

BooksyFresha

Website

Website

booksy.com/biz/en-us

fresha.com/for-business

Pricing

BooksyFresha

Pricing

Pricing

$29.99 - $309.99

0

Features

BooksyFresha

Top Features

Top Features

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

Pros & Cons

BooksyFresha

Pros

Pros

  • User-friendly interface, catering to both salon staff and clients, ensuring ease of use.
  • Availability of various reports, providing valuable insights for business management and decision-making.
  • Seamless appointment booking process for clients, enhancing convenience and accessibility.
  • Positive feedback on the overall value for the money paid, indicating satisfaction with the service's cost-effectiveness.
  • Integration of customer data and reviews from previous platforms like Genbook, facilitating a smooth transition for existing users.
  • Guidance and Optimization.
  • Constant Updates.
  • Efficiency Boost.
  • Seamless Experience.
  • Excellent Functionality.

Cons

Cons

  • Inability to remove or hide negative reviews, potentially impacting the overall reputation and perception of the service.
  • Some users have experienced confusion with text message reminders, particularly regarding the display of the Booksy name.
  • Challenges in editing appointments and difficulties in online booking for clients, leading to frustration and inconvenience.
  • Disappointment with the transition from Genbook to Booksy, citing issues such as feature discrepancies and lack of seamless integration.
  • Complaints about customer support, including long wait times for assistance and inadequate resolution of issues, affecting user satisfaction and support experience.
  • Poor Customer Support.
  • Pressure to Upgrade.
  • Payment Processing Issues.
  • Manipulative Sales Tactics.
  • Potential Cash Flow Problems.

Which is better?

Deciding between Booksy and Fresha hinges on your salon's priorities. Booksy excels in user-friendly booking experiences, ideal for salons prioritizing ease for their clients. Fresha shines with its robust, commission-free features, a perfect match for salons focusing on growth without extra fees. The choice is yours; both lead to satisfied clients and streamlined operations.

Have you considered Vev?

While Booksy & Fresha offer great solutions for the hair braiding industry, Vev steps in with an edge that might just be what your business needs. With Vev, setting up is a breeze right out of the box, automatically getting better every day based on how you use it. Plus, it fiercely guards your customer data, never selling or using it for ads. But what really sets Vev apart? Its ever-evolving nature. It’s like having a personal assistant that learns and grows with you, ensuring you’re always a step ahead. Simple, secure, and smart - that’s Vev for you.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.

Screenshot of booksy

1. Booksy

Who is it for

Booksy serves hair braiding on their booking process and client management. Ideal for establishments of any size, it offers a simplified solution for scheduling, payments, and marketing, catering to those who wish to enhance efficiency and convenience for both staff and clients.

Features overview

Booksy simplifies management by integrating calendar and appointments into an interface for both staff and clients, ensuring efficient scheduling and exceptional user access.

Its capability for importing customer data and reviews helps transition from other platforms, while offering insightful analytics for strategic business decisions. Marketing tools within Booksy support client base expansion, notwithstanding minor hiccups with message reminders.

Its complete front desk solution, encompassing diverse revenue streams and precise revenue tracking, safeguards your financial health. Personalized client experiences are bolstered by Booksy’s payment processing, invoicing, and convenient online payment options, crafting a cohesive and efficient financial ecosystem for businesses.

Pricing

  • $29.99 / month for the 1st user +$20 per additional user, up to $309.99

  • $29.99 - $309.99

Website

booksy.com/biz/en-us

Pros

  • User-friendly interface, catering to both salon staff and clients, ensuring ease of use.
  • Availability of various reports, providing valuable insights for business management and decision-making.
  • Seamless appointment booking process for clients, enhancing convenience and accessibility.
  • Positive feedback on the overall value for the money paid, indicating satisfaction with the service's cost-effectiveness.
  • Integration of customer data and reviews from previous platforms like Genbook, facilitating a smooth transition for existing users.

Cons

  • Inability to remove or hide negative reviews, potentially impacting the overall reputation and perception of the service.
  • Some users have experienced confusion with text message reminders, particularly regarding the display of the Booksy name.
  • Challenges in editing appointments and difficulties in online booking for clients, leading to frustration and inconvenience.
  • Disappointment with the transition from Genbook to Booksy, citing issues such as feature discrepancies and lack of seamless integration.
  • Complaints about customer support, including long wait times for assistance and inadequate resolution of issues, affecting user satisfaction and support experience.
Screenshot of fresha

2. Fresha

Who Is It For

Fresha aims to be the ultimate software choice for hair braiding. Available for businesses of all sizes, from local boutique salons to international spa chains, it supports over 450,000 stylists and professionals globally, helping them elevate their service and exceed customer expectations.

Features Overview

Fresha's salon management software offers an all-in-one solution encompassing appointment scheduling, payment processing, and an intuitive Point of Sale (POS) system. It also includes marketing promotions to drive business growth, an extensive product inventory system, and an integrated online store to expand your market reach.

With advanced reporting and analytics, Fresha provides insights into business performance, helping salons make informed decisions. The platform is praised for its user-friendly interface. Additionally, Fresha's cloud-based infrastructure facilitates easy access and integration.

Pricing

  • Free for all. Optional In-person and online transactions at 1.29% + $0.24. Marketplace Bookings: 20% commission for new clients with a minimum of $3.45. Communications: Automated notifications at $0.12 per text after 20 free monthly texts. Blast Campaigns: Promotional texts at $0.17 and emails at $0.02. Add-ons: Fresha Insights at $11.75, Team Pay at $7.00, Google Rating Boost at $12.70 per month.

  • 0

Website

fresha.com/for-business

Pros

  • Guidance and Optimization.
  • Constant Updates.
  • Efficiency Boost.
  • Seamless Experience.
  • Excellent Functionality.

Cons

  • Poor Customer Support.
  • Pressure to Upgrade.
  • Payment Processing Issues.
  • Manipulative Sales Tactics.
  • Potential Cash Flow Problems.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.