Booksy vs Vagaro:
Which software is
best? [compared in
2024]

Selecting the right booking software, Booksy or Vagaro, could revolutionize your hair braiding business. This comparison simplifies your decision, highlighting pivotal features and user experiences.

Facing the hassle of no-shows, convoluted booking processes, or managing client relationships can be maddening for a hair braiding business. Booksy and Vagaro target these pains, offering streamlined solutions. Interestingly, we're also peeking at Vev, a contender that marries Booksy and Vagaro’s top features, promising an even smoother ride for your braiding empire. Let’s discover which truly knots the competition.

Booksy vs Vagaro

BooksyVagaro

Website

Website

booksy.com/biz/en-us

vagaro.com

Pricing

BooksyVagaro

Pricing

Pricing

$29.99 - $309.99

$30

Features

BooksyVagaro

Top Features

Top Features

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

Pros & Cons

BooksyVagaro

Pros

Pros

  • User-friendly interface, catering to both salon staff and clients, ensuring ease of use.
  • Availability of various reports, providing valuable insights for business management and decision-making.
  • Seamless appointment booking process for clients, enhancing convenience and accessibility.
  • Positive feedback on the overall value for the money paid, indicating satisfaction with the service's cost-effectiveness.
  • Integration of customer data and reviews from previous platforms like Genbook, facilitating a smooth transition for existing users.
  • Convenient Mobile Experience: The app provides a straightforward and convenient experience on mobile devices.
  • Helpful Account Transfer Assistance: Representatives offer significant help during the account transfer process to ensure all information and calendars are smoothly moved over.
  • Simplicity and Ease of Use: Users appreciate the software's simplicity and find it easy to navigate.
  • Comprehensive Features: Includes a wide range of functionalities, from consent forms to 1099 forms, ensuring all necessary tools are available.
  • Cost-Effective for Startups: Offers impressive features at approximately a third of the cost of similar software like MindBody.
  • Accessibility: Easily navigable with basic computer or mobile skills, making it accessible to a broad audience.
  • User-Friendly for Clients: Clients also find the software easy to use.
  • Prompt Issue Resolution: Quick and effective assistance is provided whenever issues arise, enhancing user satisfaction.

Cons

Cons

  • Inability to remove or hide negative reviews, potentially impacting the overall reputation and perception of the service.
  • Some users have experienced confusion with text message reminders, particularly regarding the display of the Booksy name.
  • Challenges in editing appointments and difficulties in online booking for clients, leading to frustration and inconvenience.
  • Disappointment with the transition from Genbook to Booksy, citing issues such as feature discrepancies and lack of seamless integration.
  • Complaints about customer support, including long wait times for assistance and inadequate resolution of issues, affecting user satisfaction and support experience.
  • Delayed Resolution: Issues with delayed resolutions, including emails from the company stating that compensation for losses is not available.
  • Lacking Customer Service: Customer service is described as lacking and sometimes indifferent in attitude.
  • Usability Challenges: The software becomes challenging to use effectively when more than 1-2 people are involved.
  • Duplicate Client Emails: Approximately 20% of client emails are reported as duplicates, leading to necessary deletions from the client page, which can disrupt client management.

Which is better?

Facing the decision between Booksy and Vagaro for the hair braiding industry, it comes down to specifics. Booksy shines with user-friendly booking for clients, while Vagaro excels in comprehensive features for businesses. Your perfect match depends on what your salon values most.

Have you considered Vev?

While Booksy and Vagaro are great, Vev offers unique features that could be a game-changer for your hair braiding business. First, Vev adapts to your needs. It learns how you use it, making everyday tasks even easier. Plus, updates are automatic, ensuring you're always getting the best out of the software without extra effort. What's more, Vev is accessible on any device. Whether you're on your phone, tablet, or computer, managing your appointments, payments, and customer relationships is seamless. Choose Vev for a solution that grows with your business and simplifies your daily operations.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Start for free, no credit card needed.

Screenshot of booksy

1. Booksy

Who is it for

Booksy serves hair braiding on their booking process and client management. Ideal for establishments of any size, it offers a simplified solution for scheduling, payments, and marketing, catering to those who wish to enhance efficiency and convenience for both staff and clients.

Features overview

Booksy simplifies management by integrating calendar and appointments into an interface for both staff and clients, ensuring efficient scheduling and exceptional user access.

Its capability for importing customer data and reviews helps transition from other platforms, while offering insightful analytics for strategic business decisions. Marketing tools within Booksy support client base expansion, notwithstanding minor hiccups with message reminders.

Its complete front desk solution, encompassing diverse revenue streams and precise revenue tracking, safeguards your financial health. Personalized client experiences are bolstered by Booksy’s payment processing, invoicing, and convenient online payment options, crafting a cohesive and efficient financial ecosystem for businesses.

Pricing

  • $29.99 / month for the 1st user +$20 per additional user, up to $309.99

  • $29.99 - $309.99

Website

booksy.com/biz/en-us

Pros

  • User-friendly interface, catering to both salon staff and clients, ensuring ease of use.
  • Availability of various reports, providing valuable insights for business management and decision-making.
  • Seamless appointment booking process for clients, enhancing convenience and accessibility.
  • Positive feedback on the overall value for the money paid, indicating satisfaction with the service's cost-effectiveness.
  • Integration of customer data and reviews from previous platforms like Genbook, facilitating a smooth transition for existing users.

Cons

  • Inability to remove or hide negative reviews, potentially impacting the overall reputation and perception of the service.
  • Some users have experienced confusion with text message reminders, particularly regarding the display of the Booksy name.
  • Challenges in editing appointments and difficulties in online booking for clients, leading to frustration and inconvenience.
  • Disappointment with the transition from Genbook to Booksy, citing issues such as feature discrepancies and lack of seamless integration.
  • Complaints about customer support, including long wait times for assistance and inadequate resolution of issues, affecting user satisfaction and support experience.
Screenshot of vagaro

2. Vagaro

Who is it for

Ideal for hair braiding aiming to simplify their booking processes and enhance client management. Vagaro caters to over 220,000 businesses seeking efficient scheduling, a streamlined workflow, and the ability to connect with millions in their marketplace.

Features overview

Vagaro offers a suite of scheduling and management tools that include online booking and payroll services. It features live streaming for classes or consultations and a dual-sided mobile app for the convenience of both business owners and their clients.

Additionally, it has online store capabilities with integrated inventory management. Vagaro also provides personalized marketing tools, customer loyalty tracking, and Vagaro Capital for funding solutions. Its POS system ensures secure transactions, and options for custom branding help improve a business's visibility.

Pricing

  • USD $30.00 per month

  • $30

Website

vagaro.com

Pros

  • Convenient Mobile Experience: The app provides a straightforward and convenient experience on mobile devices.
  • Helpful Account Transfer Assistance: Representatives offer significant help during the account transfer process to ensure all information and calendars are smoothly moved over.
  • Simplicity and Ease of Use: Users appreciate the software's simplicity and find it easy to navigate.
  • Comprehensive Features: Includes a wide range of functionalities, from consent forms to 1099 forms, ensuring all necessary tools are available.
  • Cost-Effective for Startups: Offers impressive features at approximately a third of the cost of similar software like MindBody.
  • Accessibility: Easily navigable with basic computer or mobile skills, making it accessible to a broad audience.
  • User-Friendly for Clients: Clients also find the software easy to use.
  • Prompt Issue Resolution: Quick and effective assistance is provided whenever issues arise, enhancing user satisfaction.

Cons

  • Delayed Resolution: Issues with delayed resolutions, including emails from the company stating that compensation for losses is not available.
  • Lacking Customer Service: Customer service is described as lacking and sometimes indifferent in attitude.
  • Usability Challenges: The software becomes challenging to use effectively when more than 1-2 people are involved.
  • Duplicate Client Emails: Approximately 20% of client emails are reported as duplicates, leading to necessary deletions from the client page, which can disrupt client management.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Start for free, no credit card needed.