Fresha vs Vagaro:
Which software is
best? [compared in
2024]

Choosing between Fresha and Vagaro for your salon software needs? This guide compares features, pricing, and user experience to help beauty professionals make the best choice.

Facing booking hassles, client management woes, or struggling with marketing your salon? Fresha and Vagaro tackle these common industry challenges head-on. But, wait! We're also throwing Vev into the mix. It harmoniously blends Fresha's and Vagaro's top features, offering a tailored solution for beauticians. Let's dive into how these software options can revamp your salon's day-to-day operations.

Fresha vs Vagaro

FreshaVagaro

Website

Website

fresha.com/for-business

vagaro.com

Pricing

FreshaVagaro

Pricing

Pricing

0

$30

Features

FreshaVagaro

Top Features

Top Features

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

Pros & Cons

FreshaVagaro

Pros

Pros

  • Guidance and Optimization.
  • Constant Updates.
  • Efficiency Boost.
  • Seamless Experience.
  • Excellent Functionality.
  • Convenient Mobile Experience: The app provides a straightforward and convenient experience on mobile devices.
  • Helpful Account Transfer Assistance: Representatives offer significant help during the account transfer process to ensure all information and calendars are smoothly moved over.
  • Simplicity and Ease of Use: Users appreciate the software's simplicity and find it easy to navigate.
  • Comprehensive Features: Includes a wide range of functionalities, from consent forms to 1099 forms, ensuring all necessary tools are available.
  • Cost-Effective for Startups: Offers impressive features at approximately a third of the cost of similar software like MindBody.
  • Accessibility: Easily navigable with basic computer or mobile skills, making it accessible to a broad audience.
  • User-Friendly for Clients: Clients also find the software easy to use.
  • Prompt Issue Resolution: Quick and effective assistance is provided whenever issues arise, enhancing user satisfaction.

Cons

Cons

  • Poor Customer Support.
  • Pressure to Upgrade.
  • Payment Processing Issues.
  • Manipulative Sales Tactics.
  • Potential Cash Flow Problems.
  • Delayed Resolution: Issues with delayed resolutions, including emails from the company stating that compensation for losses is not available.
  • Lacking Customer Service: Customer service is described as lacking and sometimes indifferent in attitude.
  • Usability Challenges: The software becomes challenging to use effectively when more than 1-2 people are involved.
  • Duplicate Client Emails: Approximately 20% of client emails are reported as duplicates, leading to necessary deletions from the client page, which can disrupt client management.

Which is better?

Determining the ideal fit hinges on your specific needs. Fresha shines with its user-friendly interface and commission-free booking, ideal for growing businesses. Vagaro, on the other hand, offers robust features like inventory tracking, making it perfect for established venues. Both bring undeniable value to the table.

Have you considered Vev?

If you’re weighing options like Fresha and Vagaro for your beautician business, Vev offers a compelling alternative. With Vev, your software isn't just a tool—it evolves. Thanks to ever-updating features, Vev grows smarter each day based on your usage, making running your business smoother and more intuitive. Plus, its ability to work seamlessly on every device means you can manage your beauty operations anywhere, anytime, without additional setup. Transitioning to Vev means adopting a platform that genuinely understands and adapts to your unique business needs.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.

Screenshot of fresha

1. Fresha

Who Is It For

Fresha aims to be the ultimate software choice for beauticians. Available for businesses of all sizes, from local boutique salons to international spa chains, it supports over 450,000 stylists and professionals globally, helping them elevate their service and exceed customer expectations.

Features Overview

Fresha's salon management software offers an all-in-one solution encompassing appointment scheduling, payment processing, and an intuitive Point of Sale (POS) system. It also includes marketing promotions to drive business growth, an extensive product inventory system, and an integrated online store to expand your market reach.

With advanced reporting and analytics, Fresha provides insights into business performance, helping salons make informed decisions. The platform is praised for its user-friendly interface. Additionally, Fresha's cloud-based infrastructure facilitates easy access and integration.

Pricing

  • Free for all. Optional In-person and online transactions at 1.29% + $0.24. Marketplace Bookings: 20% commission for new clients with a minimum of $3.45. Communications: Automated notifications at $0.12 per text after 20 free monthly texts. Blast Campaigns: Promotional texts at $0.17 and emails at $0.02. Add-ons: Fresha Insights at $11.75, Team Pay at $7.00, Google Rating Boost at $12.70 per month.

  • 0

Website

fresha.com/for-business

Pros

  • Guidance and Optimization.
  • Constant Updates.
  • Efficiency Boost.
  • Seamless Experience.
  • Excellent Functionality.

Cons

  • Poor Customer Support.
  • Pressure to Upgrade.
  • Payment Processing Issues.
  • Manipulative Sales Tactics.
  • Potential Cash Flow Problems.
Screenshot of vagaro

2. Vagaro

Who is it for

Ideal for beauticians aiming to simplify their booking processes and enhance client management. Vagaro caters to over 220,000 businesses seeking efficient scheduling, a streamlined workflow, and the ability to connect with millions in their marketplace.

Features overview

Vagaro offers a suite of scheduling and management tools that include online booking and payroll services. It features live streaming for classes or consultations and a dual-sided mobile app for the convenience of both business owners and their clients.

Additionally, it has online store capabilities with integrated inventory management. Vagaro also provides personalized marketing tools, customer loyalty tracking, and Vagaro Capital for funding solutions. Its POS system ensures secure transactions, and options for custom branding help improve a business's visibility.

Pricing

  • USD $30.00 per month

  • $30

Website

vagaro.com

Pros

  • Convenient Mobile Experience: The app provides a straightforward and convenient experience on mobile devices.
  • Helpful Account Transfer Assistance: Representatives offer significant help during the account transfer process to ensure all information and calendars are smoothly moved over.
  • Simplicity and Ease of Use: Users appreciate the software's simplicity and find it easy to navigate.
  • Comprehensive Features: Includes a wide range of functionalities, from consent forms to 1099 forms, ensuring all necessary tools are available.
  • Cost-Effective for Startups: Offers impressive features at approximately a third of the cost of similar software like MindBody.
  • Accessibility: Easily navigable with basic computer or mobile skills, making it accessible to a broad audience.
  • User-Friendly for Clients: Clients also find the software easy to use.
  • Prompt Issue Resolution: Quick and effective assistance is provided whenever issues arise, enhancing user satisfaction.

Cons

  • Delayed Resolution: Issues with delayed resolutions, including emails from the company stating that compensation for losses is not available.
  • Lacking Customer Service: Customer service is described as lacking and sometimes indifferent in attitude.
  • Usability Challenges: The software becomes challenging to use effectively when more than 1-2 people are involved.
  • Duplicate Client Emails: Approximately 20% of client emails are reported as duplicates, leading to necessary deletions from the client page, which can disrupt client management.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.