Top 5 Hostaway
alternatives [in 2024]

1. Hostaway

Who Is It For

Hostaway is ideal for businesses seeking a comprehensive property management system integrating reservations, performance monitoring, and customer relationship management. It caters to those prioritizing guest and owner interactions across different channels.

Features Overview

Hostaway is a robust Property Management System (PMS) tailored for business management. It offers tools for reservation handling, lead management through CRM integration, and performance monitoring via a detailed dashboard.

The platform enhances communication with a unified inbox for all messaging needs, including automated messages and support for SMS & WhatsApp.

Analytics and reporting are simplified with customizable reports, including occupancy rates and financial overviews. Automation Tools streamline tasks such as messaging and payment processes. Marketing efforts are supported with tools for building booking websites, managing coupons, and integrating with WordPress and Wix.

The Channel Manager broadens reach by managing listings across multiple calendars and supporting cross-listings.

Pricing

• N/A

• N/A

Website

get.hostaway.com

Pros

• Pretty easy to use.
• Good interface.
• Fantastic customer support.
• Availability of customer support.
• Helpfulness of customer support.
• Excitement about having the company as part of business.
• Potential for business growth.
• Automation of messages and time.
• Ability to change prices and mark up prices.

Cons

• Limited export function to Booking.com.
• Inability to create extra rooms via Hostaway.
• Non-ideal bed setup for representing non-traditional bedding.
• Perceived non-existence of customer service.
• Difficulty in communication with customer service.
• Software issues affecting all users.
• Challenges in canceling the account.
• Confusion with the interface.
• Poor customer support experience.
• Perceived lack of value.

2. Vev

Who is it for

Vev business software suits small to medium-sized businesses. This multifunctional software solution simplifies key tasks such as scheduling and customer management, making it a valuable tool for owners looking to improve the way they provide their services and deal with administrative work.

It really helps with client relationships and in simplifying administrative tasks that would cost a lot with many traditional systems.

Features overview

Vev's booking system is flexible, designed to meet the needs of businesses. Vev's booking system is flexible, designed specifically for businesses needs. It is a complete CRM system that allows businesses to maintain comprehensive records of client preferences and histories, facilitating every interaction.

The platform provides automated reminders and notifications to keep your clients informed and engaged, reducing no-shows and ensuring smooth operations. Vev's built-in marketing suite makes it easy for businesses businesses to create and manage targeted marketing campaigns that reach new customers and boost engagement.

Vev's dashboards provide a clear view of cash flows, client data, and other critical business metrics in a user-friendly environment. The software also offers customized branding options.

Pricing

• Free version $0 Plus version $8.99 - First month free. Pro version for enterprises: get in touch for custom pricing

• $0-$8.99

Website

vev.co

Pros

• Automated schedule management: Saves time and reduces the risk of errors associated with manual scheduling.
• Increased efficiency: Allows for more streamlined operations and the ability to focus on other tasks.
• Improved client experience: Provides clients with a convenient and user-friendly booking process, enhancing satisfaction and potentially leading to repeat business.
• Built-in CRM: Helps maintain organized customer information, facilitating better communication and customer relationship management.

Cons

• Setup Time: May take time to set up and get started.
• Tech Reliance: Relies on technology to manage orders.
• Learning Required: Staff and customers may need time to learn how to use it.

3. Guesty

Who is it for

Guesty caters to businesses. It's ideal for those seeking comprehensive control with unique access to reservation management across different property types.

Features overview

Guesty offers a robust feature set for managing businesses. Its tools include accounting functionalities for financial oversight and analytics for data-driven decisions. Automation Tools streamline tasks, while the Channel Manager synchronizes rates and availability across booking platforms.

Direct reservations simplify guest bookings, supported by a CRM tailored for guest management. A mobile management app allows task management on the go. The Marketplace offers third-party integrations, multi-calendar, and multi-unit management.

The Open API enables external tool integration, and the owner's portal provides investment transparency. Additional services include payment solutions, revenue management, and a unified inbox. Add-ons like Guesty Capital and damage protection aim to enhance functionality.

Pricing

• Lite $16/mo Pro (needs quote) Enterprise (call sales)

• $16

Website

guesty.com

Pros

• Collaborative approach.
• Product improvement.
• Satisfactory customer service.
• Efficient support department.
• Platform ease of use.

Cons

• Poor onboarding experience.
• Leadership issues.
• Negative software and customer service experiences.
• Perceived lack of value compared to pricing.

4. Lodgify

Who is it for

Lodgify caters to businesses. Whether you're handling a single property or a diverse portfolio, Lodgify offers an all-in-one solution. Also for those who prioritize maximizing rental income in real-time.

Features overview

Lodgify's comprehensive suite includes a Property Management Software, Channel Manager, Website Builder, and Booking System. With a range of customizable Templates, users can tailor their rental listings to suit their brand and target audience.

Lodgify Dynamic Pricing optimizes rates to capitalize on market demand, ensuring competitive pricing and increased revenue. The Mobile App extends accessibility, allowing property management tasks to be handled anytime, anywhere.

Integrations with other software platforms further enhance Lodgify's functionality, empowering users to expand their capabilities and streamline workflows.

Pricing

• Starter: $17/month, Professional: $48/month, Ultimate: $73/month

• $17 - $73

Website

lodgify.com

Pros

• Lodgify provides a great experience with excellent service.
• Easy setup.
• Continuous innovation resulting in increased direct bookings.

Cons

• Users have reported challenges with customer service responsiveness.
• Software bugs affecting the channel manager.
• Billing inaccuracies, with some issues unresolved by customer support.

5. Sirvoy

Who is it for

Sirvoy caters to businesses, offering an all-in-one solution that integrates a Front Desk system, Channel Manager, Booking Engine, and Website Builder.

Features overview

Sirvoy offers a comprehensive suite of tools designed to cater to the varied needs of hospitality management. The Front Desk feature provides an intuitive interface and robust support for efficient management tasks.

The Channel Manager simplifies managing bookings across multiple platforms in real-time. With the Booking Engine, properties can enhance direct booking experiences, offering guests a smooth process from start to finish.

The Website Builder allows users to create professional-looking websites that integrate directly with the booking engine.

Pricing

• Starter: $10/month, Pro: $39/month

• $10 - $39

Website

sirvoy.com

Pros

• Easy access and user-friendly interface.
• Quick and professional customer support.
• Significant time-saving benefits.
• Seamless integration with popular booking engines.
• Automation of routine tasks.

Cons

• Some missing features depending on user needs.
• Issues with integration with Airbnb including manual booking cancellations and display inconsistencies.
• Occasional challenges with mapping with Citybreak.

6. Smoobu

Who is it for

Smoobu is tailored for businesses seeking a comprehensive solution to streamline bookings, guest communication, and rate synchronization across platforms.

Features overview

Smoobu offers a robust business management system designed to meet the needs of property managers and owners. Its user-friendly interface simplifies reservation management and organization. Notable features include the Channel Manager, which prevents double-bookings by synchronizing rates and availability across various online travel agencies.

The platform also provides a Reservation System (PMS) for a more organized booking process. Smoobu's Free Website feature allows users to create customizable sites for direct bookings, complemented by an intuitive Booking System for streamlined guest reservations.

Efficiency is further enhanced by the Availability Calendar and Automated Templates for Guest Communications. Additional features such as Online Check-In, Guest Reviews, Guest Guide, and detailed Statistics & KPIs contribute to improved service delivery. Shared Accounts facilitate team collaboration, with numerous Integrations expanding the platform’s utility.

Pricing

• Free: $0 per month, Professional: $29.00 per month, Team: $199.00 per month

• $0 - $199

Website

smoobu.com

Pros

• Easy interface for managing reservations.
• Satisfaction with the product's efficiency in staying organized.
• Positive feedback on customer support availability and helpfulness.

Cons

• Occasional inconvenience with blocked dates becoming unexpectedly available and needing to be re-blocked.
• Difficulties in usability.
• Dissatisfaction with online support quality and perceived rudeness.
• Risk of double-bookings without Smoobu.