Top 7 ProPet
alternatives [in 2024]

1. ProPet

Who is it for

ProPet caters to pet sitters, offering comprehensive business management tools. Notably, it includes credit card processing, scheduling with an availability calendar, detailed report cards, and a pet photography feature, ideal for engaging clients.

Features overview

ProPet provides credit card processing for seamless payment transactions, detailed report cards to keep pet owners informed, and mobile apps for enhanced accessibility. With an availability calendar and SMS functionality, booking and communication are efficient, while smart pricing and customization options allow tailored service offerings. It offers email marketing tools, complete reporting, accounting features, pet photography, setup support, online booking, kennel view for real-time status, and a vaccination manager.

Pricing

• Base Module, Pet and Client Manager. Your first month is free! USD$49.99/month. $20 add ons on demand.

• $49.99

Website

propetware.com

Pros

• Users express satisfaction with the switch to ProPet, praising its ease of use and setup assistance.
• The customer service receives accolades for rapid and helpful responses, with ongoing updates and new features enhancing the platform's functionality.

Cons

• Some users note issues with customers booking when the facility is full, requiring manual intervention.
• While overall positive, a few users find certain aspects of the software, such as workarounds and the grooming module, to be awkward or lacking flexibility for their specific needs.

2. Vev

Who is it for

Vev pet sitter software suits small to medium-sized businesses. This multifunctional software solution simplifies key tasks such as scheduling and customer management, making it a valuable tool for owners looking to improve the way they provide their services and deal with administrative work.

It really helps with client relationships and in simplifying administrative tasks that would cost a lot with many traditional systems.

Features overview

Vev's booking system is flexible, designed to meet the needs of pet sitters. Vev's booking system is flexible, designed specifically for pet sitters needs. It is a complete CRM system that allows businesses to maintain comprehensive records of client preferences and histories, facilitating every interaction.

The platform provides automated reminders and notifications to keep your clients informed and engaged, reducing no-shows and ensuring smooth operations. Vev's built-in marketing suite makes it easy for pet sitters businesses to create and manage targeted marketing campaigns that reach new customers and boost engagement.

Vev's dashboards provide a clear view of cash flows, client data, and other critical business metrics in a user-friendly environment. The software also offers customized branding options.

Pricing

• Free version $0 Plus version $8.99 - First month free. Pro version for enterprises: get in touch for custom pricing

• $0-$8.99

Website

vev.co

Pros

• Automated schedule management: Saves time and reduces the risk of errors associated with manual scheduling.
• Increased efficiency: Allows for more streamlined operations and the ability to focus on other tasks.
• Improved client experience: Provides clients with a convenient and user-friendly booking process, enhancing satisfaction and potentially leading to repeat business.
• Built-in CRM: Helps maintain organized customer information, facilitating better communication and customer relationship management.

Cons

• Setup Time: May take time to set up and get started.
• Tech Reliance: Relies on technology to manage orders.
• Learning Required: Staff and customers may need time to learn how to use it.

3. Kennel Booker

Who is it for

Kennel Booker targets pet sitters. It's suitable for those requiring a mobile-friendly booking system with confirmation and reminder emails. An interesting feature is its integrations with accounting and email marketing tools.

Features overview

KennelBooker offers management solutions for pet sitters, featuring mobile-friendly booking, confirmation and reminder emails, and detailed business reports. Owners can manage bookings on-the-go, communicate with pet owners, and monitor business performance metrics.

It integrates with business tools like QuickBooks, Xero, MailChimp, and Google Calendar. These integrations aim to facilitate organized management of finances, marketing efforts, and appointment scheduling.Although users may encounter occasional interface challenges and limitations in issue resolution; KennelBooker maintains a commitment to customer service, aiming to ensure a timely addressing of concerns. This caters to user satisfaction and operational efficiency for pet boarding facilities.

Pricing

• Dachshund, $49.99 / month, Beagle, $65.99 / month, Husky, $94.99 / month, Great Dane, $122.99 / month

• $49.99 - $122.99

Website

kennelbooker.com

Pros

• Ease of use and reliability.
• Outstanding customer service.
• Extensive customization options.
• Responsive support team.
• Seamless integration with online payment system.

Cons

• Limited ability to comment on problems as they are handled by the boss.
• Occasional clunkiness in the interface and system glitches.
• Inability to copy and paste regular and repeating reservations.
• Difficulty in finding areas for improvement due to comprehensive support and willingness to address user needs promptly.

4. MoeGo

Who is it for

MoeGo is tailored for pet sitters. The software facilitates effortless management of appointments, communication, and business workflows, allowing professionals to focus more on their craft and less on administrative tasks. This makes it a useful tool for those looking to improve their grooming business operations.

Features overview

MoeGo provides a specialized solution designed to handle the unique needs of pet sitters. It features a robust scheduling system that organizes appointments, courses, and lessons efficiently. The platform also includes comprehensive client management tools that enhance interactions and help build stronger relationships.

Additionally, MoeGo simplifies financial transactions by streamlining the payments and invoicing processes. While there are occasional challenges with integration and some technical glitches, its capabilities in online booking, customer experience, team management, and reporting make MoeGo a favored software for improving pet care services.

Pricing

• Starter, $79, Growth, $149, Ultimate, $239

• $79 - $239

Website

moego.pet/

Pros

• Effective software with reliable customer service.
• User-friendly interface with a quick learning curve.
• Supportive community of users for shared insights.
• Streamlined appointment and information management.
• Convenient automated messaging features such as confirmation texts and review reminders.
• Straightforward routing for client communication.

Cons

• Limited payment-splitting capability.
• Challenges in rectifying time clock errors.
• Occasional technical issues and delays in customer support response.
• Language barrier in explaining issues or glitches.

5. Pawfinity

Who is it for

Pawfinity provides a solution aimed at simplifying scheduling and subscription management for pet sitters. It is designed for those seeking to improve their client experience. This platform caters for professionals looking to maintain a competitive edge in their respective industries.

Features overview

Pawfinity’s suite of features includes a time clock and payroll to aid in staff management, services & inventory tracking to monitor logistics, and an easy to use Point of Sale (POS) system.

The platform also supports online booking, SMS Messaging, and email marketing to enhance client engagement and retention. Flexible scheduling and schedule management tools help organize appointments.

Pricing

• Royal Package, $100 /month (all inclusive), Groom & Train, $55 /month (grooming, training), Stay & Play, $55 /month (boarding services)

• $55 -$100

Website

pawfinity.com/

Pros

• Availability on both phone and computer platforms.
• Fast support response.
• Regular updates and new features.
• Easy booking process with automated reminders and confirmations.
• Cross-device compatibility, good customer service.

Cons

• Limited features in online booking interface.
• Poor customer service experience for some users.
• Time wasted on other software options before switching to Pawfinity.
• Issues with version 3.0 and negative customer feedback.

6. Pet Sitter Plus

Who is it for

Pet Sitter Plus serves pet sitters. It's ideal for businesses seeking client and staff management, scheduling, invoicing, and reporting tools.

Features overview

Pet Sitter Plus offers to solve the diverse needs of pet sitters. It facilitates straightforward client management, maintaining detailed records and interactions. Staff management offers organized schedules, aiming to reduce errors. Flexible scheduling accommodates the unpredictable nature of pet sitting, supported by clear, concise invoicing for the sake of financial transparency. Reporting tools offer insights for business improvement among other strategies. A distinctive offered feature is its social media integration with platforms like YouTube, Facebook, and Instagram, aiding online engagement alongside operational management for users.

Pricing

• Solo Standard $34 Standard $26 and $12 per active team member Large team $326/month capped at 25 active staffers

• $34 - $326

Website

petsitterplus.com

Pros

• The support team member was consistently available and knowledgeable, providing quick responses and dedicated assistance.
• Their rates are perceived as fair and reasonable, offering value for the investment.
• Invoicing and client account tracking are streamlined and efficient, with a simple layout appreciated by the team.
• The program's high level of customization is praised by administrators.

Cons

• A long learning curve is noted, although support is readily available for assistance and further training.
• Some clients find the software unfamiliar, leading to complaints and confusion.
• Previous software used lacked suitability for pet sitting services, resulting in frequent mistakes.
• Prior to adopting Pet Sitter Plus, manual management of bookings, rosters, invoicing, and accounts led to significant time and workload challenges.

7. Scout

Who is it for

Scout caters to pet sitters. It's suited for those needing efficient payment, appointment, and client management. A unique feature is its pet report cards, offering a personal touch to pet owners after each visit.

Features overview

Scout aims to simplify pet sitter management with tools for appointment scheduling, streamlined payments, and client communication. Its "Get Paid" and "Easy Payments" features enable quick and hassle-free financial transactions. Detailed pet reports provide insights into pet care, enhancing trust between service providers and clients. Payment reminders help maintain a smooth cash flow for businesses. While Scout offers effective features, occasional GPS tracking inaccuracies during pet walks and limitations in the mobile app have been reported.

Pricing

• Professional $39/month

• $39

Website

scoutforpets.com

Pros

• Efficient software with responsive customer support, maintaining professionalism for clients.
• Easy appointment booking and user-friendly app are appreciated by both users and clients.
• Straightforward setup process and prompt response times from support team.

Cons

• Occasional GPS tracking inaccuracies and incomplete mobile app functionality.
• Missed last-minute pet sitting requests due to reliance on email notifications.
• Unclear "repeat" feature and inability to integrate calendar with other platforms.

8. Time to Pet

Who is it for

Time to Pet is designed for pet sitters seeking client and staff management. It aims to simplify scheduling, booking, invoicing, and client communication. A key feature is its mobile app, which promises accessibility for businesses and clients alike for scheduling on the go.

Features overview

Time to Pet offers a range of features for pet sitters. It aims to facilitate client management, organized information and preferences. Staff management allows team allocation and task monitoring. Straightforward scheduling and invoicing simplify appointment planning and billing. Mobile apps provide on-the-go access, while configuration options allow software customization. Integration with bookkeeping and mileage tracking tools aids in financial management and travel logging. Customer engagement is seeked through features like sitter report cards. Real-time visit monitoring receives mixed user feedback, with calls for more nuanced notification control.

Pricing

• Solo, $40, Team, $30 Large team - contact sales

• $30 - $40

Website

timetopet.com

Pros

• The platform demonstrates a strong commitment to client satisfaction and continuous improvement, responding to user feedback and consistently enhancing features.
• Its integration with bookkeeping and mileage tracking receives positive feedback, particularly beneficial for businesses in pet services.
• Users appreciate the supportive online community fostered by Time To Pet and the platform's recognition of businesses of all sizes.
• Additionally, the personalized service provided is highly valued, with features like the report card for sitting sessions enhancing the user experience.

Cons

• While the real-time visit monitoring feature is effective for some, others find it overwhelming and would prefer more control over notifications.
• While the software itself is generally well-received, users express a desire for additional support options, including live customer service via phone.
• Some users find the client-side scheduler overly complex, which could potentially lead to confusion.
• Additionally, the scheduling aspect may not be optimized for bulk scheduling, requiring manual adjustments for each instance, which can be time-consuming.