What is a CRM for arborists and how can it help my business?
Arborist CRM (Customer Relationship Management) is a software application designed to help manage customer data and interactions.
Vev’s arborist business software enables you to keep track of customer appointments, manage customer data, and maintain a clear overview of your day. This ensures that you can effectively communicate with your customers, solve their problems, and improve customer satisfaction. Using our Arborist CRM, you can:
- Keep track of customer appointments
- Manage customer data
- Maintain a clear overview of your day
Don’t get interrupted during work, let your customers book themselves.
Can I accept online payments with arborist software?
That depends on the software that you end up using, but with Vev's arborist appointment software you can. The software enables you to accept online payments on your newly created page (where your services are listed). Customers can easily plan an appointment and pay for it in one go. Our secure payment system ensures that your transactions are safe and secure. With Vev's arborist scheduling software, you can:
- Accept online payments on your page
- Securely process transactions
- Provide your customers with a convenient way to pay
Can I customize my page with arborist software?
You should! No two arborists businesses are the same, and customization should always by a priority.
Vev’s arborist software programs allow you to set your own color scheme on the page, upload your logo, and add images of all the different trees you cut.
These customizations make your page look more professional as they are aligned with how you want to portray your business. With Vev, you can:
- Customize your page as per your need
- Set your own color schemes, upload logos and images
“Save 2 hours a week by using a booking system, every week! ”
How can arborist software help me manage my appointments?
Arborist booking software provides numerous features to help you manage your appointments efficiently. You can set your own opening hours and set exceptions for vacations.
Customers can then plan their appointments right into your calendar, and potentially reschedule or cancel their appointments themselves as well. This ranks Vev among the best arborist software for business owners who like to tailor services around their customers. An email is sent out to both you and the customer for all these events, so you're always kept up to date.
With Vev, you can:
- Set your own opening hours and exceptions
- Have customers book right into your calendar
- Allow customers to cancel or change their appointments
- Automated emails to both you and the customer
Can I use Vev’s Arborist software if I am just starting out?
Yes, Vev’s arborist software is designed for both established and new arborist businesses. Our software is user-friendly and can help you easily manage your appointments even if you are just starting.
As the arborist business software also automatically saves all your customers' information, it will be even easier to grow as you get a better understanding of them. With Vev, you can:
- Manage your appointments
- Maintain an overview of all your customers and all their needs
- Grow your business
Run your arborist on auto-pilot With your new toolset
Sell
Marketing
Payments
Business
Learn
Auto pilot
Overview
No-shows
Customers
Add your tree care and more
Decide what you offer at your garden. Add descriptions for your tree care, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your arborist makes, what your clients schedule most and even learn how they made their appointment.
Schedule again
In just a tap your clients become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your clients are reminded to schedule a tree care again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your clients schedule.
Define your own duration
Some appointments don’t require your attention the whole time, so you can help another client.
Schedule deadline
Choose till what time clients can schedule a tree care.
Time suggestions
With 'Smart suggestions' you can optimize your day by letting clients choose from suggested times. Or choose 'Show all slots', this will show the best times first, but clients can then choose to see the full list of time slots.
Hide items
Hide tree care so you can only schedule them for your customers.
Sell
Add your tree care and more
Decide what you offer at your garden. Add descriptions for your tree care, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your arborist makes, what your clients schedule most and even learn how they made their appointment.
Schedule again
In just a tap your clients become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your clients are reminded to schedule a tree care again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your clients schedule.
Define your own duration
Some appointments don’t require your attention the whole time, so you can help another client.
Schedule deadline
Choose till what time clients can schedule a tree care.
Time suggestions
With 'Smart suggestions' you can optimize your day by letting clients choose from suggested times. Or choose 'Show all slots', this will show the best times first, but clients can then choose to see the full list of time slots.
Hide items
Hide tree care so you can only schedule them for your customers.
Marketing
Get reviews from clients
Without lifting a finger you will receive reviews from your customers. And in the future these will show up on your page.
Share your link
Add your link to your website and socials. A link in bio could boost the appointments of your garden up to 40%.
Custom emails
Change the message of your emails to your clients with Vev+. Change the what and when to send.
Embed
Let your customers schedule from your own website.
Cover your arborist
Add a cover to your header that matches your garden. Impress your clients of your arborist even more.
Schedule with a QR-code
Include your QR code on flyers, business cards, stickers and other placements in their garden to let your clients schedule tree care by scanning it on their phone.
Policy
Vev automatically sets a policy for you so it's clear for your clients what to expect. Works perfectly with payments, deposits and refunds.
Page description
Add a slogan that describes why you're the best arborist. So your clients can spread the word.
Show your colors
Choose how your page looks, so it connects to your garden.
Social handles
Add the profiles of your garden from Instagram, Facebook, Tik Tok, X, and your website.
Payments
Scan to Pay
Let your clients scan your QR for you to get paid. Vev will keep track of who has paid for their tree care so your arborist administration is always up to date.
Tap to Pay on iPhone
Accept contactless payments with only your iPhone. No extra terminals or hardware needed.
Get paid ahead
Have your clients pay ahead for their appointment. Only if you want to, you're the arborist, and you are in control.
Deposits
Have your clients put down a deposit to get their appointment. This has proven to reduce no-shows.
No extra payment devices
No need to fill in the amount again. Or sync, connect and charge that extra device in your garden. Simply use your phone to have clients pay for their tree care on the spot.
Discounts
It's easy to give your client a discount on their tree care. Choose a percentage or fixed amount. Whatever works best for your arborist.
Add amount
Add a percentage or fixed amount to the price of the appointment, in the simplest way possible for you as a arborist.
Refunds
Clients who've paid ahead will automatically be refunded when their appointment is cancelled. Yet another thing less to worry about for arborists.
Payments work out of the box
Payments are set up automatically for you. So you can get paid out of the gate. No need for any set up.
Policy
Vev automatically sets a policy for you so it's clear for your clients what to expect. Works perfectly with payments, deposits and refunds.
Business
Your overview of tree care
See exactly who will get what tree care, and at what time the appointment is due.
Your opening hours
You decide when their garden is open (or closed) for appointments.
Capacity
Set up the number of clients you can have at the same time.
Choose a time and date
Let your clients choose what time works for them. You can decide how strict or flexible you want to be with your time.
Add your breaks
Plan when you want a fixed break. Looking for more flexibility? Turn on smart breaks.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way clients can't make an appointment.
Exceptions
Want to open up during public holidays? Or close for a vacation? Your decide when their garden is open.
Schedule deadline
Choose till what time clients can schedule a tree care.
Export your appointments
Export data of their garden on a monthly basis. Including all the information of your appointments soon this will also include taxes. Giving you all the information you need.
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Ahead of time
Set up your booking horizon, this let you define how far in the future clients are able to schedule tree care.
Define your own duration
Some appointments don’t require your attention the whole time, so you can help another client.
Notifications for you
When your client makes an appointment, cancelation or change you will receive a notification.
Time suggestions
With 'Smart suggestions' you can optimize your day by letting clients choose from suggested times. Or choose 'Show all slots', this will show the best times first, but clients can then choose to see the full list of time slots.
Learn
Your month wrapped up
Every month we email you analytics of last months' appointments, cancelations, most popular tree care and revenue. This way you know exactly how your garden is doing.
Your day at a glance
See exactly how much your arborist makes, what your clients schedule most and even learn how they made their appointment.
Auto pilot
Communication made easy
Every appointment, cancellation, change and reminder is automatically sent to your clients. Emails are sent in your style so they feel familiar to your clients.
Appointment reminders
On the day of the appointment, your client receives a reminder from you. It's send automatically and includes all the information of their tree care.
Your month wrapped up
Every month we email you analytics of last months' appointments, cancelations, most popular tree care and revenue. This way you know exactly how your garden is doing.
Share your link
Add your link to your website and socials. A link in bio could boost the appointments of your garden up to 40%.
Bookkeeping
Make your administration of their garden run smooth.
Plus, a lot more
There's a lot more coming in Vev+ that will make doing business even easier. But we keep those under wraps for the moment.
Custom emails
Change the message of your emails to your clients with Vev+. Change the what and when to send.
Overview
Your overview of tree care
See exactly who will get what tree care, and at what time the appointment is due.
Your day at a glance
See exactly how much your arborist makes, what your clients schedule most and even learn how they made their appointment.
Delivery overview
See exactly where and at what time you need to deliver tree care. Everything shown on an interactive map to make it crystal clear for you!
Calendar view
See all your arborist appointments in a calendar view.
Focus on your clients
Your daily overview of clients. Showing you exactly who's you will see today, and an easy way to let you schedule again.
Notifications for you
When your client makes an appointment, cancelation or change you will receive a notification.
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Your month wrapped up
Every month we email you analytics of last months' appointments, cancelations, most popular tree care and revenue. This way you know exactly how your garden is doing.
No-shows
Appointment reminders
On the day of the appointment, your client receives a reminder from you. It's send automatically and includes all the information of their tree care.
Policy
Vev automatically sets a policy for you so it's clear for your clients what to expect. Works perfectly with payments, deposits and refunds.
Change the time
Clients can change the time of their upcoming appointment as long as the cancelation deadline hasn't passed.
Add to Calendar
Clients can add the appointment to their calendar. This way they receive a notification before their tree care. The address, travel time and link to their confirmation page can be found in the event details.
Add to wallet
After clients schedule tree care, they get a pass for their digital wallet. When added they get a notification on their phone at the right time. The pass contains all the details like; date, time, location, total cost, payment details and link.
Communication made easy
Every appointment, cancellation, change and reminder is automatically sent to your clients. Emails are sent in your style so they feel familiar to your clients.
Client details
For arborists it's super handy to have all the details of clients at their finger tips. Allowing you to send a text, call or email whenever you need.
Cancelation deadline
Decide until what time clients can cancel for free. Whenever a cancelation is made, clients receive a message including a link to schedule their next tree care with your arborist.
Client history
See exactly what tree care your client scheduled before.
Customers
Fields
Add more more specific client information to make running your arborist even better.
Get reviews from clients
Without lifting a finger you will receive reviews from your customers. And in the future these will show up on your page.
Customer management (CRM)
See your clients in the best way. This lets you build relationships and get more appointments. And soon you can search and find your most valuable clients.
Edit clients
Edit client details, merge and remove to keep your client list up to date.
Client details
For arborists it's super handy to have all the details of clients at their finger tips. Allowing you to send a text, call or email whenever you need.
Notes
Add notes about your clients. These notes show up around the appointment, so you can pick up the conversation with your client where you left off last time.
Focus on your clients
Your daily overview of clients. Showing you exactly who's you will see today, and an easy way to let you schedule again.
Schedule again
In just a tap your clients become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your clients are reminded to schedule a tree care again.
It's your data
It's your data. The client information is yours. Vev doesn't sell, resell, target or advertise with the data from your arborist. Of course not!
Client history
See exactly what tree care your client scheduled before.