Gingr vs Vagaro:
Which software is
best? [compared in
2024]

Choosing between Gingr and Vagaro for your pet grooming business can be tricky. Both platforms offer unique benefits. Here's a straightforward comparison to help you decide the best fit for your needs.

Picking the right software is tough in the pet grooming business, facing issues like scheduling headaches and client management. Gingr and Vagaro offer cool solutions. But, let's not overlook Vev, blending Gingr and Vagaro's top perks, aiming to tackle our industry's unique challenges. So, stay tuned for how each could be the game-changer your business needs.

Gingr vs Vagaro

GingrVagaro

Website

Website

gingrapp.com/

vagaro.com

Pricing

GingrVagaro

Pricing

Pricing

$95 - $150

$30

Features

GingrVagaro

Top Features

Top Features

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

Pros & Cons

GingrVagaro

Pros

Pros

  • The integration with credit card machines and the ability to export data to Excel is impressive.
  • Additionally, the availability of customer support and their genuine concern for customer satisfaction stand out as positive attributes.
  • The software's simplicity, cleanliness, and accessibility are appreciated by clients, making it a worthwhile investment.
  • Furthermore, its ease of use and numerous features facilitate closer communication with clients and effective marketing.
  • Convenient Mobile Experience: The app provides a straightforward and convenient experience on mobile devices.
  • Helpful Account Transfer Assistance: Representatives offer significant help during the account transfer process to ensure all information and calendars are smoothly moved over.
  • Simplicity and Ease of Use: Users appreciate the software's simplicity and find it easy to navigate.
  • Comprehensive Features: Includes a wide range of functionalities, from consent forms to 1099 forms, ensuring all necessary tools are available.
  • Cost-Effective for Startups: Offers impressive features at approximately a third of the cost of similar software like MindBody.
  • Accessibility: Easily navigable with basic computer or mobile skills, making it accessible to a broad audience.
  • User-Friendly for Clients: Clients also find the software easy to use.
  • Prompt Issue Resolution: Quick and effective assistance is provided whenever issues arise, enhancing user satisfaction.

Cons

Cons

  • Some users express dissatisfaction with the lack of customer service once payment is made, feeling left on their own.
  • There are also complaints about difficulties navigating certain financial aspects of the software and encountering glitches.
  • Additionally, there are concerns about the company's lack of empathy for business owners and their failure to address issues promptly, such as failing to deduct credits off packages, resulting in financial losses for clients.
  • Additionally, there are reports of censorship in their Facebook group, where discussions about issues are deleted.
  • Delayed Resolution: Issues with delayed resolutions, including emails from the company stating that compensation for losses is not available.
  • Lacking Customer Service: Customer service is described as lacking and sometimes indifferent in attitude.
  • Usability Challenges: The software becomes challenging to use effectively when more than 1-2 people are involved.
  • Duplicate Client Emails: Approximately 20% of client emails are reported as duplicates, leading to necessary deletions from the client page, which can disrupt client management.

Which is better?

Ultimately, Gingr excels for streamlined operations and customer-centric features, making it a top pick for efficiency-focused groomers. Vagaro, on the other hand, shines with its vast toolbox and flexibility, ideal for those valuing customization and scalability. Choose based on your business's unique needs and growth plans.

Have you considered Vev?

While both Gingr and Vagaro offer great solutions for the pet groomer industry, Vev steps in with some unique features that might just tilt the scale in its favor. One key aspect where Vev stands out is its ever-updating software. It not only receives constant updates to refine its features but also learns from your business patterns, improving its performance tailored to your needs, every single day. Moreover, Vev brings unparalleled accessibility; it works on every device. Whether you're on a phone, tablet, or computer, if you've got internet access, Vev has you covered. This means you can manage your pet grooming business seamlessly, anytime, anywhere, without worrying about compatibility issues. Simple, effective, and constantly evolving - Vev could be the fresh start your business needs!

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.

Screenshot of gingr

1. Gingr

Who is it for

Designed with love for our furry friends and their caretakers, Gingr is a great solution for pet groomers. Perfect for establishments of all sizes, it caters to those looking to manage their operations while enhancing the care and satisfaction of both pets and their owners.

Features overview

Gingr provides an all-in-one platform designed to streamline pet groomers. Key features include working offline for uninterrupted service, secure document storage, and comprehensive hardware support including cash drawers and barcode scanners for effortless transactions.

PetDetect and touch screen check-in enhance pet care, while document digitalization reduces clutter. Manage multiple locations with ease, access detailed reports through an intuitive dashboard, and simplify booking with online reservations and a client portal. Communication tools, employee and retail management, financial services, and integrations like Gingr PreCheck and a Pet Parent Mobile App amplify efficiency and customer satisfaction.

Pricing

  • Spa, $95/mo, Play, $135/mo, Stay, $150/mo*, Enterprise, Contact sales

  • $95 - $150

Website

gingrapp.com/

Pros

  • The integration with credit card machines and the ability to export data to Excel is impressive.
  • Additionally, the availability of customer support and their genuine concern for customer satisfaction stand out as positive attributes.
  • The software's simplicity, cleanliness, and accessibility are appreciated by clients, making it a worthwhile investment.
  • Furthermore, its ease of use and numerous features facilitate closer communication with clients and effective marketing.

Cons

  • Some users express dissatisfaction with the lack of customer service once payment is made, feeling left on their own.
  • There are also complaints about difficulties navigating certain financial aspects of the software and encountering glitches.
  • Additionally, there are concerns about the company's lack of empathy for business owners and their failure to address issues promptly, such as failing to deduct credits off packages, resulting in financial losses for clients.
  • Additionally, there are reports of censorship in their Facebook group, where discussions about issues are deleted.
Screenshot of vagaro

2. Vagaro

Who is it for

Ideal for pet groomers aiming to simplify their booking processes and enhance client management. Vagaro caters to over 220,000 businesses seeking efficient scheduling, a streamlined workflow, and the ability to connect with millions in their marketplace.

Features overview

Vagaro offers a suite of scheduling and management tools that include online booking and payroll services. It features live streaming for classes or consultations and a dual-sided mobile app for the convenience of both business owners and their clients.

Additionally, it has online store capabilities with integrated inventory management. Vagaro also provides personalized marketing tools, customer loyalty tracking, and Vagaro Capital for funding solutions. Its POS system ensures secure transactions, and options for custom branding help improve a business's visibility.

Pricing

  • USD $30.00 per month

  • $30

Website

vagaro.com

Pros

  • Convenient Mobile Experience: The app provides a straightforward and convenient experience on mobile devices.
  • Helpful Account Transfer Assistance: Representatives offer significant help during the account transfer process to ensure all information and calendars are smoothly moved over.
  • Simplicity and Ease of Use: Users appreciate the software's simplicity and find it easy to navigate.
  • Comprehensive Features: Includes a wide range of functionalities, from consent forms to 1099 forms, ensuring all necessary tools are available.
  • Cost-Effective for Startups: Offers impressive features at approximately a third of the cost of similar software like MindBody.
  • Accessibility: Easily navigable with basic computer or mobile skills, making it accessible to a broad audience.
  • User-Friendly for Clients: Clients also find the software easy to use.
  • Prompt Issue Resolution: Quick and effective assistance is provided whenever issues arise, enhancing user satisfaction.

Cons

  • Delayed Resolution: Issues with delayed resolutions, including emails from the company stating that compensation for losses is not available.
  • Lacking Customer Service: Customer service is described as lacking and sometimes indifferent in attitude.
  • Usability Challenges: The software becomes challenging to use effectively when more than 1-2 people are involved.
  • Duplicate Client Emails: Approximately 20% of client emails are reported as duplicates, leading to necessary deletions from the client page, which can disrupt client management.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.