GymMaster vs Vagaro:
Which software is
best? [compared in
2024]

Choosing between GymMaster and Vagaro for fitness class management? We compare key features, pricing, and usability to help you decide the best fit for your needs.

Choosing the right software to manage fitness classes can be tough with options like GymMaster and Vagaro. Both tackle industry challenges like booking, member management, and payment processing. But, let's not forget Vev, a game changer that merges GymMaster's and Vagaro's top features, making it a powerful contender. Keep reading to see how each solution stacks up and find your best fit.

GymMaster vs Vagaro

GymMasterVagaro

Website

Website

gymmaster.com

vagaro.com

Pricing

GymMasterVagaro

Pricing

Pricing

$100 - $209

$30

Pros & Cons

GymMasterVagaro

Pros

Pros

  • Good product according to users.
  • Good customer support.
  • Data collection is also good.
  • Integrated billing is easy to use.
  • Many options in settings that allow customization.
  • Convenient Mobile Experience: The app provides a straightforward and convenient experience on mobile devices.
  • Helpful Account Transfer Assistance: Representatives offer significant help during the account transfer process to ensure all information and calendars are smoothly moved over.
  • Simplicity and Ease of Use: Users appreciate the software's simplicity and find it easy to navigate.
  • Comprehensive Features: Includes a wide range of functionalities, from consent forms to 1099 forms, ensuring all necessary tools are available.
  • Cost-Effective for Startups: Offers impressive features at approximately a third of the cost of similar software like MindBody.
  • Accessibility: Easily navigable with basic computer or mobile skills, making it accessible to a broad audience.
  • User-Friendly for Clients: Clients also find the software easy to use.
  • Prompt Issue Resolution: Quick and effective assistance is provided whenever issues arise, enhancing user satisfaction.

Cons

Cons

  • Navigating through the backend can be frustrating.
  • Users struggle to find reports.
  • The system sometimes fails and over charges members.
  • Currently there’s no 2-way SMS which means when clients reply, each business has to find the reply in the email and then take it back to a separate SMS platform.
  • Delayed Resolution: Issues with delayed resolutions, including emails from the company stating that compensation for losses is not available.
  • Lacking Customer Service: Customer service is described as lacking and sometimes indifferent in attitude.
  • Usability Challenges: The software becomes challenging to use effectively when more than 1-2 people are involved.
  • Duplicate Client Emails: Approximately 20% of client emails are reported as duplicates, leading to necessary deletions from the client page, which can disrupt client management.

Which is better?

Deciding between GymMaster and Vagaro hinges on your needs. GymMaster shines for in-depth gym management, while Vagaro excels in broad service offerings. Your perfect fit depends on prioritizing intricate facility control or a wider service spectrum.

###Have you considered Vev?

When comparing GymMaster and Vagaro, it's essential to consider innovation and flexibility. That's where Vev shines. Vev offers a unique feature set, always up-to-date with the latest technology advancements, meaning your fitness business stays ahead of the curve. Plus, it works flawlessly across all devices - ensuring you're never tied down, whether you're managing from a phone, tablet, or computer. Ready to experience the difference? Vev might just be the alternative you didn't know you needed.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.

Screenshot of gymmaster

1. GymMaster

Who Is It For

GymMaster is tailored for fitness classes seeking a comprehensive management solution with unique multi-time zone support, integrating point of sale, website, billing, mobile app access, online booking, and automated reminders and notifications.

Features Overview

GymMaster provides a complete solution for managing fitness classes of any size. It includes a gym booking system, point of sale for transactions, and integration with websites and billing.

Members and staff can use a mobile app for online booking and instant notifications.

The software also offers reminders, supports multi-time zone scheduling, and provides 24/7 door control for gym access. AI-generated communications keep members engaged and informed.

Pricing

  • Free version 0€/year Plus version 89€/year - First month free Pro version for enterprises: get in touch for custom pricing

  • $100 - $209

Website

gymmaster.com

Pros

  • Good product according to users.
  • Good customer support.
  • Data collection is also good.
  • Integrated billing is easy to use.
  • Many options in settings that allow customization.

Cons

  • Navigating through the backend can be frustrating.
  • Users struggle to find reports.
  • The system sometimes fails and over charges members.
  • Currently there’s no 2-way SMS which means when clients reply, each business has to find the reply in the email and then take it back to a separate SMS platform.
Screenshot of vagaro

2. Vagaro

Who is it for

Ideal for fitness classes aiming to simplify their booking processes and enhance client management. Vagaro caters to over 220,000 businesses seeking efficient scheduling, a streamlined workflow, and the ability to connect with millions in their marketplace.

Features overview

Vagaro offers a suite of scheduling and management tools that include online booking and payroll services. It features live streaming for classes or consultations and a dual-sided mobile app for the convenience of both business owners and their clients.

Additionally, it has online store capabilities with integrated inventory management. Vagaro also provides personalized marketing tools, customer loyalty tracking, and Vagaro Capital for funding solutions. Its POS system ensures secure transactions, and options for custom branding help improve a business's visibility.

Pricing

  • USD $30.00 per month

  • $30

Website

vagaro.com

Pros

  • Convenient Mobile Experience: The app provides a straightforward and convenient experience on mobile devices.
  • Helpful Account Transfer Assistance: Representatives offer significant help during the account transfer process to ensure all information and calendars are smoothly moved over.
  • Simplicity and Ease of Use: Users appreciate the software's simplicity and find it easy to navigate.
  • Comprehensive Features: Includes a wide range of functionalities, from consent forms to 1099 forms, ensuring all necessary tools are available.
  • Cost-Effective for Startups: Offers impressive features at approximately a third of the cost of similar software like MindBody.
  • Accessibility: Easily navigable with basic computer or mobile skills, making it accessible to a broad audience.
  • User-Friendly for Clients: Clients also find the software easy to use.
  • Prompt Issue Resolution: Quick and effective assistance is provided whenever issues arise, enhancing user satisfaction.

Cons

  • Delayed Resolution: Issues with delayed resolutions, including emails from the company stating that compensation for losses is not available.
  • Lacking Customer Service: Customer service is described as lacking and sometimes indifferent in attitude.
  • Usability Challenges: The software becomes challenging to use effectively when more than 1-2 people are involved.
  • Duplicate Client Emails: Approximately 20% of client emails are reported as duplicates, leading to necessary deletions from the client page, which can disrupt client management.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.