Kennel Connection vs
Vagaro: Which software
is best? [compared
in 2024]

Choosing the right software can elevate your pet grooming business. This comparison between Kennel Connection and Vagaro dives into features, usability, and price, helping you decide the best fit for your needs. Let's discover which platform can take your business to the next level.

Managing a pet grooming business comes with its challenges, like scheduling, client management, and payment processing. Kennel Connection and Vagaro offer solutions tailored to address these issues. But, we’ll also peek into Vev, a newcomer that merges the strengths of both to further simplify your operations, promising an all-in-one solution for the Pet Groomer industry. Let's dive in and see how.

Kennel Connection vs Vagaro

Kennel ConnectionVagaro

Website

Website

kennelconnection.com/

vagaro.com

Pricing

Kennel ConnectionVagaro

Pricing

Pricing

$89 - $149

$30

Features

Kennel ConnectionVagaro

Top Features

Top Features

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

Pros & Cons

Kennel ConnectionVagaro

Pros

Pros

  • Easy to use.
  • User-friendly interface.
  • Continuous updates and additions to improve customer service.
  • Great for scheduling boarding and generating reports.
  • Excellent for invoicing.
  • Helpful customer support during add-on module procurement.
  • Seamless integration with other computers in the salon for efficient check-in/check-out processes.
  • Convenient Mobile Experience: The app provides a straightforward and convenient experience on mobile devices.
  • Helpful Account Transfer Assistance: Representatives offer significant help during the account transfer process to ensure all information and calendars are smoothly moved over.
  • Simplicity and Ease of Use: Users appreciate the software's simplicity and find it easy to navigate.
  • Comprehensive Features: Includes a wide range of functionalities, from consent forms to 1099 forms, ensuring all necessary tools are available.
  • Cost-Effective for Startups: Offers impressive features at approximately a third of the cost of similar software like MindBody.
  • Accessibility: Easily navigable with basic computer or mobile skills, making it accessible to a broad audience.
  • User-Friendly for Clients: Clients also find the software easy to use.
  • Prompt Issue Resolution: Quick and effective assistance is provided whenever issues arise, enhancing user satisfaction.

Cons

Cons

  • Poor customer support experience.
  • Frustration with software functionality including difficulty in moving dogs due to steps.
  • Inadequate training program.
  • Manual processes leading to inefficiency.
  • Inconvenience of closing tabs to switch between open windows.
  • Frequent runtime errors and malfunctioning features.
  • Delayed Resolution: Issues with delayed resolutions, including emails from the company stating that compensation for losses is not available.
  • Lacking Customer Service: Customer service is described as lacking and sometimes indifferent in attitude.
  • Usability Challenges: The software becomes challenging to use effectively when more than 1-2 people are involved.
  • Duplicate Client Emails: Approximately 20% of client emails are reported as duplicates, leading to necessary deletions from the client page, which can disrupt client management.

Which is better?

Ultimately, choosing between Kennel Connection and Vagaro depends on your priorities. If tailored pet grooming features are your focus, Kennel Connection shines. For a broader suite of business management tools, Vagaro offers versatility. Match your need, pick your tool.

Have you considered Vev?

While exploring options like Kennel Connection and Vagaro for your pet grooming business, it's key to find a solution that evolves with you and offers the utmost convenience for both you and your clients. Vev stands out in two significant ways:

1. Ever-Updating System: Vev continually improves with every update, learning from how you use the software to better serve your business needs every day. This means you're always ahead, never having to worry about software becoming outdated.

2. Works Everywhere, On Every Device: Vev ensures your business is accessible anywhere, on any device that has internet. This flexibility means you can manage your salon on-the-go, from a phone, tablet, or computer, breaking the chains to a single workspace.

Choosing Vev as your software not only brings these benefits but also places a world of features at your fingertips without the complexity, making it a powerful alternative to consider.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.

Screenshot of kennel-connection

1. Kennel Connection

Who Is It For

Kennel Connection is designed for pet groomers aiming to refine operations and enhance client communication. Perfect for both budding entrepreneurs and veteran professionals in the pet care industry looking to boost efficiency, maximize profits, and deliver superior service.

Features Overview

Kennel Connection’s client-centric interface includes a customizable portal that facilitates online scheduling, compatible with any device. The platform also incorporates payment processing capabilities, offering quick transactions via text-to-pay and secure storage of credit card information to simplify deposits.

Enhanced communication is achieved through integrated 2-way SMS, which supports picture messages and customizable links, along with automated appointment reminders. Kennel Connection aims to improve operational efficiency, reduce errors, and increase security, thereby elevating the client experience.

Pricing

  • Standard Plan, $89.00 / month Pro Plan, $109.00 / month Platinum Plan, $149.00 / month Corporate Plan, Monthly Plans Available

  • $89 - $149

Website

kennelconnection.com/

Pros

  • Easy to use.
  • User-friendly interface.
  • Continuous updates and additions to improve customer service.
  • Great for scheduling boarding and generating reports.
  • Excellent for invoicing.
  • Helpful customer support during add-on module procurement.
  • Seamless integration with other computers in the salon for efficient check-in/check-out processes.

Cons

  • Poor customer support experience.
  • Frustration with software functionality including difficulty in moving dogs due to steps.
  • Inadequate training program.
  • Manual processes leading to inefficiency.
  • Inconvenience of closing tabs to switch between open windows.
  • Frequent runtime errors and malfunctioning features.
Screenshot of vagaro

2. Vagaro

Who is it for

Ideal for pet groomers aiming to simplify their booking processes and enhance client management. Vagaro caters to over 220,000 businesses seeking efficient scheduling, a streamlined workflow, and the ability to connect with millions in their marketplace.

Features overview

Vagaro offers a suite of scheduling and management tools that include online booking and payroll services. It features live streaming for classes or consultations and a dual-sided mobile app for the convenience of both business owners and their clients.

Additionally, it has online store capabilities with integrated inventory management. Vagaro also provides personalized marketing tools, customer loyalty tracking, and Vagaro Capital for funding solutions. Its POS system ensures secure transactions, and options for custom branding help improve a business's visibility.

Pricing

  • USD $30.00 per month

  • $30

Website

vagaro.com

Pros

  • Convenient Mobile Experience: The app provides a straightforward and convenient experience on mobile devices.
  • Helpful Account Transfer Assistance: Representatives offer significant help during the account transfer process to ensure all information and calendars are smoothly moved over.
  • Simplicity and Ease of Use: Users appreciate the software's simplicity and find it easy to navigate.
  • Comprehensive Features: Includes a wide range of functionalities, from consent forms to 1099 forms, ensuring all necessary tools are available.
  • Cost-Effective for Startups: Offers impressive features at approximately a third of the cost of similar software like MindBody.
  • Accessibility: Easily navigable with basic computer or mobile skills, making it accessible to a broad audience.
  • User-Friendly for Clients: Clients also find the software easy to use.
  • Prompt Issue Resolution: Quick and effective assistance is provided whenever issues arise, enhancing user satisfaction.

Cons

  • Delayed Resolution: Issues with delayed resolutions, including emails from the company stating that compensation for losses is not available.
  • Lacking Customer Service: Customer service is described as lacking and sometimes indifferent in attitude.
  • Usability Challenges: The software becomes challenging to use effectively when more than 1-2 people are involved.
  • Duplicate Client Emails: Approximately 20% of client emails are reported as duplicates, leading to necessary deletions from the client page, which can disrupt client management.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.