Vagaro vs WellnessLiving:
Which software is
best? [compared in
2024]

Choosing between Vagaro and WellnessLiving for your fitness classes? This comparison breaks down key features, pricing, and usability to help you decide which fits your business needs better.

Fitness pros face scheduling headaches, payment woes, and engagement puzzles. Vagaro and WellnessLiving tackle these, offering streamlined booking, easy billing, and client communication tools. Plus, we'll peek into Vev, merging Vagaro and WellnessLiving's top traits for an even fitter solution. Stay tuned for which software lifts your business higher!

Vagaro vs WellnessLiving

VagaroWellnessLiving

Website

Website

vagaro.com

wellnessliving.com

Pricing

VagaroWellnessLiving

Pricing

Pricing

$30

$210

Features

VagaroWellnessLiving

Top Features

Top Features

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

  • Payment Processing

  • Reporting

  • User-Friendly Interface

  • CRM

  • Mobile App

  • Support for taxes

  • Customer Support

  • Online Booking

  • Brand customization

  • Delivery tools

Pros & Cons

VagaroWellnessLiving

Pros

Pros

  • Convenient Mobile Experience: The app provides a straightforward and convenient experience on mobile devices.
  • Helpful Account Transfer Assistance: Representatives offer significant help during the account transfer process to ensure all information and calendars are smoothly moved over.
  • Simplicity and Ease of Use: Users appreciate the software's simplicity and find it easy to navigate.
  • Comprehensive Features: Includes a wide range of functionalities, from consent forms to 1099 forms, ensuring all necessary tools are available.
  • Cost-Effective for Startups: Offers impressive features at approximately a third of the cost of similar software like MindBody.
  • Accessibility: Easily navigable with basic computer or mobile skills, making it accessible to a broad audience.
  • User-Friendly for Clients: Clients also find the software easy to use.
  • Prompt Issue Resolution: Quick and effective assistance is provided whenever issues arise, enhancing user satisfaction.
  • The software is regarded as user-friendly.
  • Assistance from customer service and tech support is readily available when needed, displaying a good level of knowledge and helpfulness.
  • The company is well regarded and expected to contribute to business transformation.
  • The onboarding process goes smoothly with support from the entire team.
  • The built-in help tool effectively resolves encountered issues, complemented by accessible customer service, minimizing downtime.
  • Email requests for support calls are promptly addressed, ensuring timely issue resolution.

Cons

Cons

  • Delayed Resolution: Issues with delayed resolutions, including emails from the company stating that compensation for losses is not available.
  • Lacking Customer Service: Customer service is described as lacking and sometimes indifferent in attitude.
  • Usability Challenges: The software becomes challenging to use effectively when more than 1-2 people are involved.
  • Duplicate Client Emails: Approximately 20% of client emails are reported as duplicates, leading to necessary deletions from the client page, which can disrupt client management.
  • There is a general dislike for software, accompanied by a lack of technical proficiency, exacerbating concerns about the undertaking.
  • Despite numerous complaints from clients and employees regarding the interface and functionality of WellnessLiving, the decision was made to proceed.
  • Reports provided by the software are considered limited and lacking in detail.
  • The onboarding process and training were perceived as inadequate and incomplete upon implementation.

Which is better?

Deciding hinges on your unique needs. Vagaro shines for versatility and marketing tools, ideal for growth-focused studios. WellnessLiving offers robust customer engagement and retention features, perfect for nurturing a loyal community. Your choice should align with your business's priorities and goals.

Have you considered Vev?

In a world filled with choices for managing fitness classes, Vev stands out by simplifying your business and making every day easier. Unlike Vagaro and WellnessLiving, Vev adapts to your growing needs. It learns from your usage, making your software experience better with each day. Plus, it works effortlessly across every device - smartphones, tablets, and computers, ensuring your business is always within reach, no matter where you are. With Vev, you get a partner that grows with you, learning and improving to make managing your fitness classes as seamless as possible.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.

Screenshot of vagaro

1. Vagaro

Who is it for

Ideal for fitness classes aiming to simplify their booking processes and enhance client management. Vagaro caters to over 220,000 businesses seeking efficient scheduling, a streamlined workflow, and the ability to connect with millions in their marketplace.

Features overview

Vagaro offers a suite of scheduling and management tools that include online booking and payroll services. It features live streaming for classes or consultations and a dual-sided mobile app for the convenience of both business owners and their clients.

Additionally, it has online store capabilities with integrated inventory management. Vagaro also provides personalized marketing tools, customer loyalty tracking, and Vagaro Capital for funding solutions. Its POS system ensures secure transactions, and options for custom branding help improve a business's visibility.

Pricing

  • USD $30.00 per month

  • $30

Website

vagaro.com

Pros

  • Convenient Mobile Experience: The app provides a straightforward and convenient experience on mobile devices.
  • Helpful Account Transfer Assistance: Representatives offer significant help during the account transfer process to ensure all information and calendars are smoothly moved over.
  • Simplicity and Ease of Use: Users appreciate the software's simplicity and find it easy to navigate.
  • Comprehensive Features: Includes a wide range of functionalities, from consent forms to 1099 forms, ensuring all necessary tools are available.
  • Cost-Effective for Startups: Offers impressive features at approximately a third of the cost of similar software like MindBody.
  • Accessibility: Easily navigable with basic computer or mobile skills, making it accessible to a broad audience.
  • User-Friendly for Clients: Clients also find the software easy to use.
  • Prompt Issue Resolution: Quick and effective assistance is provided whenever issues arise, enhancing user satisfaction.

Cons

  • Delayed Resolution: Issues with delayed resolutions, including emails from the company stating that compensation for losses is not available.
  • Lacking Customer Service: Customer service is described as lacking and sometimes indifferent in attitude.
  • Usability Challenges: The software becomes challenging to use effectively when more than 1-2 people are involved.
  • Duplicate Client Emails: Approximately 20% of client emails are reported as duplicates, leading to necessary deletions from the client page, which can disrupt client management.
Screenshot of wellnessliving

2. WellnessLiving

Who is it for

WellnessLiving is designed for fitness classes. It caters to those looking for a management solution that includes online payments, client management, and a rewards system.

Features overview

WellnessLiving offers a platform for fitness classes. Its features are designed to cater to a range of needs from scheduling to client management.

WellnessLiving makes online payments and Point-of-Sale functions straightforward. WellnessLiving offers a Rewards system to incentivize client loyalty, alongside hardware solutions for door access.

Pricing

  • USD $210.00 per month

  • $210

Website

wellnessliving.com

Pros

  • The software is regarded as user-friendly.
  • Assistance from customer service and tech support is readily available when needed, displaying a good level of knowledge and helpfulness.
  • The company is well regarded and expected to contribute to business transformation.
  • The onboarding process goes smoothly with support from the entire team.
  • The built-in help tool effectively resolves encountered issues, complemented by accessible customer service, minimizing downtime.
  • Email requests for support calls are promptly addressed, ensuring timely issue resolution.

Cons

  • There is a general dislike for software, accompanied by a lack of technical proficiency, exacerbating concerns about the undertaking.
  • Despite numerous complaints from clients and employees regarding the interface and functionality of WellnessLiving, the decision was made to proceed.
  • Reports provided by the software are considered limited and lacking in detail.
  • The onboarding process and training were perceived as inadequate and incomplete upon implementation.

Do you have a small business?

Expand and improve your small business. Vev has the tools to help you out.

Free, no credit card needed.