Why do fast-food restaurants need order management software?
- Increased efficiency: By allowing customers to place orders directly, order management software can significantly reduce the amount of time and effort required to process each order. This increased efficiency translates into faster service times and increased customer satisfaction.
- Better customer experience: With the ability to order ahead, make reservations, and pay upfront, fast food management software can give customers a much more personalized and seamless ordering experience. They can take their time to select menu items and make any special requests, without having to worry about holding up the line or waiting for service.
- Improved data collection: Our fast food software's in-built CRM provides valuable insights into customer ordering habits and preferences. This data can be used to improve menu offerings, create targeted marketing campaigns, and ultimately drive more sales.
Fast Food Restaurant Software
Start nowDon’t get interrupted during the cooking, let your customers order online
How to use order management software for fast food restaurants
- Set up a QR code: A QR code is a quick and easy way for customers to access your restaurant's online ordering system. Simply place the QR code on your restaurant's menu, signage, or other promotional materials, and customers can scan it with their smartphone cameras to access your online delivery system. Vev also comes with a built-in POS for fast food restaurants so you can select the customers' order on your screen.
- Use your website: Another option for accessing your restaurant's online ordering system is to create a dedicated website. This website can be easily integrated with your order management software and can be customized to match your restaurant's brand and aesthetic.
- Take online orders: Once your fast food restaurant software is set up, customers can place orders directly through your website or by scanning the QR code. They can make their menu selections, add any special requests, and even pay upfront if they choose to. The orders are then automatically sent to your kitchen or point of sale system, streamlining the entire process.
In conclusion, Vev’s order management software is a valuable tool for fast-food restaurants looking to improve the efficiency and customer experience of their takeout operations. By allowing customers to place orders directly, fast-food restaurants can save time, improve customer satisfaction, and drive more sales.
Fast Food Restaurant Software
Start nowRun your fast food restaurant on auto-pilot With your new toolset
Sell
Marketing
Payments
Business
Learn
Software
Auto pilot
Overview
No-shows
Customers
Delivery
Offering
Decide what you offer at your fast food restaurant. Add descriptions for your meals, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your fast food restaurant makes, what your guests order most and even learn how they made their order.
Order again
In just a tap your guests become regulars. Get the best date and time for the next order. No upcoming order? You and your guests are reminded to order a meal again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your guests order.
Your duration Vev+
Some orders don’t require your attention the whole time, so you can help another guest.
Order deadline
Decide the exact cutoff time for when guests can order a meal, giving you full control over availability and scheduling.
Time suggestions
With Smart Suggestions, you can streamline your schedule by offering guests a curated selection of the best available times, making it easier for them to order. Alternatively, you can opt for Show All Slots, which highlights the most optimal time slots first but also allows guests to explore the full list of available options.
Coming soon, you’ll also have the option to restrict bookings to Top of the Hour times, giving you even more control over your schedule and helping you cluster orders efficiently.
Hide items
Hide meals so you can only order them for your customers.
Sell
Offering
Decide what you offer at your fast food restaurant. Add descriptions for your meals, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your fast food restaurant makes, what your guests order most and even learn how they made their order.
Order again
In just a tap your guests become regulars. Get the best date and time for the next order. No upcoming order? You and your guests are reminded to order a meal again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your guests order.
Your duration
Some orders don’t require your attention the whole time, so you can help another guest.
Order deadline
Decide the exact cutoff time for when guests can order a meal, giving you full control over availability and scheduling.
Time suggestions
With Smart Suggestions, you can streamline your schedule by offering guests a curated selection of the best available times, making it easier for them to order. Alternatively, you can opt for Show All Slots, which highlights the most optimal time slots first but also allows guests to explore the full list of available options.
Coming soon, you’ll also have the option to restrict bookings to Top of the Hour times, giving you even more control over your schedule and helping you cluster orders efficiently.
Hide items
Hide meals so you can only order them for your customers.
Marketing
Get reviews from guests
Effortlessly collect reviews from your customers, which will soon appear directly on your page for everyone to see.
Share your link
Add your link to your website and socials. A link in bio could boost the orders of your fast food restaurant up to 40%.
Personalize emails
Create personalized emails for orders to engage clients and strengthen your business.
Add Vev to your website
Add Vev to your website with two options: a popup booking button or a fully embedded booking widget for seamless guest acquisitions.
Cover your fast food restaurant
Add a cover to your header that matches your fast food restaurant. Impress your guests of your fast food restaurant even more.
Order with a QR-code
Make it easy for your guests to order meals by placing your QR code on flyers, business cards, stickers, posters, or any other visible spots in your fast food restaurant. With just a quick scan on their phone, they can access your services effortlessly, no extra steps needed.
Policy
Set up a clear policy that outlines your terms for bookings, cancellations, refunds, and any additional fees. Defining these guidelines helps manage customer expectations and reduces the risk of disputes.
Page description
Write a catchy slogan or description that highlights what makes your fast food restaurant special. This helps your guests share and recommend you to others.
Show your colors
Set the tone for your page by choosing colors that represent your fast food restaurant. These will create a cohesive look across your page, tools, and emails, aligning everything with your unique brand.
Social handles
Add the profiles of your fast food restaurant from Instagram, Facebook, TikTok, X, and your website to connect with guests and expand your online reach.
Payments
Get paid ahead
Have your guests pay ahead for their order. Only if you want to, you're the fast-food chef, and you are in control.
Deposits
Have your guests put down a deposit to get their order. This has proven to reduce no-shows.
Scan to pay
Let your guests scan your QR for you to get paid. Vev will keep track of who has paid for their meal so your fast food restaurant administration is always up to date.
Tap to Pay on iPhone
Accept contactless payments with only your iPhone. No extra terminals or hardware needed.
Discounts
It's easy to give your guest a discount on their meal. Choose a percentage or fixed amount. Whatever works best for your fast food restaurant.
Add amount
Add a percentage or fixed amount to the price of the order, in the simplest way possible for you as a fast-food chef.
No extra payment devices
No need to fill in the amount again. Or sync, connect and pay for that extra device in your fast food restaurant. Simply use your phone to have guests pay for their meals on the spot.
Refunds
Choose if guests who've paid ahead will automatically be refunded when their order is cancelled.
Payments work out of the box
Payments are set up very easy. So you can get paid out of the gate.
Policy
Set up a clear policy that outlines your terms for bookings, cancellations, refunds, and any additional fees. Defining these guidelines helps manage customer expectations and reduces the risk of disputes.
Business
Your overview of meals
See exactly who will get what meal, and at what time the order is due.
Your opening hours
You decide when your fast food restaurant is open (or closed) for orders.
Choose a time and date
Let your guests pick a time that suits them best, while you stay in control by deciding how strict or flexible your scheduling rules are.
Add your breaks
Plan when you want a fixed break. Looking for more flexibility? Turn on smart breaks.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way guests can't make an order.
Exceptions
Want to stay open on public holidays or take a well-deserved vacation? You’re in full control of your fast food restaurant’s hours.
Order deadline
Decide the exact cutoff time for when guests can order a meal, giving you full control over availability and scheduling.
Daily exports
Access your sales records by day—whether it’s historic data, today’s sales, or future bookings.
Capacity
Set up the number of guests you can have at the same time.
Sync to your calendar
Automatically sync (one way) your orders to your personal calendar app.
Ahead of time
Set up your booking horizon, this let you define how far in the future guests are able to order meals.
Your duration
Some orders don’t require your attention the whole time, so you can help another guest.
Notifications for you
When your guest makes an order, cancelation or change you will receive a notification.
Time suggestions
With Smart Suggestions, you can streamline your schedule by offering guests a curated selection of the best available times, making it easier for them to order. Alternatively, you can opt for Show All Slots, which highlights the most optimal time slots first but also allows guests to explore the full list of available options.
Coming soon, you’ll also have the option to restrict bookings to Top of the Hour times, giving you even more control over your schedule and helping you cluster orders efficiently.
Exports
Export data from your fast food restaurant effortlessly on a monthly or yearly basis. Get detailed insights into all your orders, including tax details, providing you with everything you need to stay informed and in control.
Learn
Your month wrapped up
Every month we email you analytics of last months' orders, cancelations, most popular meals and revenue. This way you know exactly how your fast food restaurant is doing.
Your day at a glance
See exactly how much your fast food restaurant makes, what your guests order most and even learn how they made their order.
Software
Works on every device
Vev works on phones, tablets, computers and more. If you have internet in your fast food restaurant then you are good!
Works out of the box
Vev comes loaded with everything needed for your fast food restaurant right out of the box. And based on your usage it learns and gets better.
Free software updates
Vev gets better every day, and every upgrade is automatically added. No need to upgrade or install. Every month you receive an overview of the updates for your fast food restaurant.
It's your data
It's your data. The guest information is yours. Vev doesn't sell, resell, target or advertise with the data from your fast food restaurant. Of course not!
Works everywhere
Vev is translated in English, Dutch, German, French, Spanish, Italian, Portuguese, Swedish, Danish, Norwegian, Turkish, Polish, Hungarian, Romanian and Czech. With more coming. It also supports over 100 currencies.
Auto pilot
Emails
Every order, cancellation, change and reminder is automatically sent to your guests. Emails are sent in your style so they feel familiar to your guests.
Order reminders
On the day of the order, your guest receives a reminder from you. It's send automatically and includes all the information of their meal.
Your month wrapped up
Every month we email you analytics of last months' orders, cancelations, most popular meals and revenue. This way you know exactly how your fast food restaurant is doing.
Share your link
Add your link to your website and socials. A link in bio could boost the orders of your fast food restaurant up to 40%.
Bookkeeping
Make your administration of your fast food restaurant run smooth.
Plus, a lot more
There's a lot more coming in Vev+ that will make doing business even easier. But we keep those under wraps for the moment.
Personalize emails
Create personalized emails for orders to engage clients and strengthen your business.
Item suggestions
Creating the right mix of meals is essential to attract and retain guests—but it doesn’t have to be complicated. Our suggestions are here to guide you every step of the way. With personalized recommendations based on industry trends and your fast food restaurant, you can quickly set up a winning selection of offerings. Let us help you create the perfect lineup so you can focus on growing your fast food restaurant.
Overview
Calendar view
See all your fast food restaurant orders in a calendar view.
Your overview of meals
See exactly who will get what meal, and at what time the order is due.
Your day at a glance
See exactly how much your fast food restaurant makes, what your guests order most and even learn how they made their order.
Today's guests
Your daily overview of guests. Showing you exactly who's you will see today, and an easy way to let you order again.
Delivery overview
See exactly where and at what time you need to deliver meals. Everything shown on an interactive map to make it crystal clear for you!
Notifications for you
When your guest makes an order, cancelation or change you will receive a notification.
Sync to your calendar
Automatically sync (one way) your orders to your personal calendar app.
Your month wrapped up
Every month we email you analytics of last months' orders, cancelations, most popular meals and revenue. This way you know exactly how your fast food restaurant is doing.
No-shows
Order reminders
On the day of the order, your guest receives a reminder from you. It's send automatically and includes all the information of their meal.
Policy
Set up a clear policy that outlines your terms for bookings, cancellations, refunds, and any additional fees. Defining these guidelines helps manage customer expectations and reduces the risk of disputes.
Change the time
Guests can change the time of their upcoming order as long as the cancelation deadline hasn't passed.
Add to Calendar
Guests can add the order to their calendar. This way they receive a notification before their meal. The address, travel time and link to their confirmation page can be found in the event details.
Add to wallet
After guests order meals, they get a pass for their digital wallet. When added they get a notification on their phone at the right time. The pass contains all the details like; date, time, location, total cost, payment details and link.
Emails
Every order, cancellation, change and reminder is automatically sent to your guests. Emails are sent in your style so they feel familiar to your guests.
Guest details
For fast-food chefs it's super handy to have all the details of guests at their finger tips. Allowing you to send a text, call or email whenever you need.
Cancelation deadline
Set a deadline for when guests can cancel for free, giving you more control over your schedule and protecting your time. When a cancellation is made, guests will automatically receive an email with a link to easily schedule their next meal with your fast food restaurant, ensuring a smooth and professional experience.
Guest history
See exactly what meal your guest ordered before.
Customers
Fields
Add more specific guest information to run your fast food restaurant even better. For instance add their date of birth, Customer ID, pet name and more.
Get reviews from guests
Effortlessly collect reviews from your customers, which will soon appear directly on your page for everyone to see.
Customer list
See or find your most valuable guests. This lets you build relationships and get more orders.
Edit guests
Edit guest details, merge and remove to keep your guest list up to date.
Guest details
For fast-food chefs it's super handy to have all the details of guests at their finger tips. Allowing you to send a text, call or email whenever you need.
Add notes
Add notes about your guests. These notes show up around the order, so you can pick up the conversation with your guest where you left off last time.
Today's guests
Your daily overview of guests. Showing you exactly who's you will see today, and an easy way to let you order again.
Order again
In just a tap your guests become regulars. Get the best date and time for the next order. No upcoming order? You and your guests are reminded to order a meal again.
It's your data
It's your data. The guest information is yours. Vev doesn't sell, resell, target or advertise with the data from your fast food restaurant. Of course not!
Guest history
See exactly what meal your guest ordered before.
Delivery
Delivery overview
See exactly where and at what time you need to deliver meals. Everything shown on an interactive map to make it crystal clear for you!
Set your delivery area
Vev shows your guests whether you deliver meals on their doorstep. You define the area in which your fast food restaurant is active.
Travel time
The travel time needed between addresses will be taken into consideration. This way you will see your guest on time.
Set your work area.
Indicate your work area where you're available for orders. This lets guests quickly see if your meals are available on their doorstep.
Smart routes
Vev automatically calculates the smartest route. And that's not all, you can even define your favourite maps app to get directions. All done out of the box.
Choose your transport type
Pick your mode of transport to get the best route and travel time between orders.
Set delivery charges
You decide whether you want to charge for the delivery of meals, in a way that works best for your fast food restaurant. From standard rates, charge based on distance, a minimum price for delivery, or free delivery beyond a certain amount. Vev also takes care of the tax for delivery charges.
Specific delivery area
Exactly define how far you want to go on a map to your guest.