Service Business Software
As a service provider, you understand the importance of delivering high-quality services to your customers. But managing appointments, scheduling tasks, and tracking payments can be a complex and time-consuming process.
A field service software can help you streamline these operations, enabling you to focus on providing the best service possible. In this article, we'll explore the benefits of using an online booking system for your service business, when to use it, why it's useful, and what a booking system is.
What are the benefits of using service business scheduling software?
- Increased efficiency: A scheduling system automates repetitive tasks, freeing up valuable time for you and your team to focus on delivering services.
- Improved customer experience: Scheduling software for service business models allow clients to easily schedule appointments online, at any time, from any device. They can also receive automatic reminders to reduce no-shows and cancellations.
- Better data management: All customer information and appointment details are stored in one central location, making it easier to manage and access important data.
- Increased sales: By making it easy for customers to book appointments online, your service-based business software can help you attract new customers and retain existing ones.
- Enhanced security: With a booking system, sensitive customer data is stored securely, reducing the risk of data breaches and cyber-attacks.
Why is an online booking system useful as a service business?
An online booking system is useful for service businesses because it provides a simple, efficient, and secure way to manage appointments, schedule tasks, and process payments. It enables you to deliver high-quality services while reducing the time and resources required to manage your business. By providing customers with an easy and convenient way to book appointments, you can attract new customers and retain existing ones, ultimately boosting your sales and profits.
What is a booking system for a service provider?
A booking system is a software platform designed to manage appointments, schedule tasks, and process payments for service businesses. This kind of service based business software enables you to automate repetitive tasks, store customer data securely, and provide customers with an easy and convenient way to book appointments online. With a service appointment scheduling system, you can focus on delivering high-quality services while reducing the time and resources required to manage your business.
To round it off
An online service reservation system can be a game-changer for service businesses looking to boost efficiency, improve customer experience, and increase sales. Whether you're a hair salon, spa, cleaner, or handyman, a booking system can help you streamline your operations and grow your business.
Run your service on auto-pilot With your new toolset
Sell
Marketing
Payments
Business
Learn
Software
Auto pilot
Overview
No-shows
Customers
Add your service appointments and more
Decide what you offer at your store. Add descriptions for your service appointments, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your service makes, what your clients schedule most and even learn how they made their appointment.
Schedule again
In just a tap your clients become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your clients are reminded to schedule a service appointment again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your clients schedule.
Define your own duration
Some appointments don’t require your attention the whole time, so you can help another client.
Schedule deadline
Choose till what time clients can schedule a service appointment.
Time suggestions
With 'Smart suggestions' you can optimize your day by letting clients choose from suggested times. Or choose 'Show all slots', this will show the best times first, but clients can then choose to see the full list of time slots.
Hide items
Hide service appointments so you can only schedule them for your customers.
Sell
Add your service appointments and more
Decide what you offer at your store. Add descriptions for your service appointments, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your service makes, what your clients schedule most and even learn how they made their appointment.
Schedule again
In just a tap your clients become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your clients are reminded to schedule a service appointment again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your clients schedule.
Define your own duration
Some appointments don’t require your attention the whole time, so you can help another client.
Schedule deadline
Choose till what time clients can schedule a service appointment.
Time suggestions
With 'Smart suggestions' you can optimize your day by letting clients choose from suggested times. Or choose 'Show all slots', this will show the best times first, but clients can then choose to see the full list of time slots.
Hide items
Hide service appointments so you can only schedule them for your customers.
Marketing
Get reviews from clients
Without lifting a finger you will receive reviews from your customers. And in the future these will show up on your page.
Share your link
Add your link to your website and socials. A link in bio could boost the appointments of your store up to 40%.
Custom emails
Change the message of your emails to your clients with Vev+. Change the what and when to send.
Embed
Let your customers schedule from your own website.
Cover your service
Add a cover to your header that matches your store. Impress your clients of your service even more.
Schedule with a QR-code
Include your QR code on flyers, business cards, stickers and other placements in your store to let your clients schedule service appointments by scanning it on their phone.
Policy
Vev automatically sets a policy for you so it's clear for your clients what to expect. Works perfectly with payments, deposits and refunds.
Page description
Add a slogan that describes why you're the best service. So your clients can spread the word.
Show your colors
Choose how your page looks, so it connects to your store.
Social handles
Add the profiles of your store from Instagram, Facebook, Tik Tok, X, and your website.
Payments
Scan to Pay
Let your clients scan your QR for you to get paid. Vev will keep track of who has paid for their service appointment so your service administration is always up to date.
Tap to Pay on iPhone
Accept contactless payments with only your iPhone. No extra terminals or hardware needed.
Get paid ahead
Have your clients pay ahead for their appointment. Only if you want to, you're the specialist, and you are in control.
Deposits
Have your clients put down a deposit to get their appointment. This has proven to reduce no-shows.
No extra payment devices
No need to fill in the amount again. Or sync, connect and charge that extra device in your store. Simply use your phone to have clients pay for their service appointments on the spot.
Discounts
It's easy to give your client a discount on their service appointment. Choose a percentage or fixed amount. Whatever works best for your service.
Add amount
Add a percentage or fixed amount to the price of the appointment, in the simplest way possible for you as a specialist.
Refunds
Clients who've paid ahead will automatically be refunded when their appointment is cancelled. Yet another thing less to worry about for specialists.
Payments work out of the box
Payments are set up automatically for you. So you can get paid out of the gate. No need for any set up.
Policy
Vev automatically sets a policy for you so it's clear for your clients what to expect. Works perfectly with payments, deposits and refunds.
Business
Your overview of service appointments
See exactly who will get what service appointment, and at what time the appointment is due.
Your opening hours
You decide when your store is open (or closed) for appointments.
Capacity
Set up the number of clients you can have at the same time.
Choose a time and date
Let your clients choose what time works for them. You can decide how strict or flexible you want to be with your time.
Add your breaks
Plan when you want a fixed break. Looking for more flexibility? Turn on smart breaks.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way clients can't make an appointment.
Exceptions
Want to open up during public holidays? Or close for a vacation? Your decide when your store is open.
Schedule deadline
Choose till what time clients can schedule a service appointment.
Export your appointments
Export data of your store on a monthly basis. Including all the information of your appointments soon this will also include taxes. Giving you all the information you need.
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Ahead of time
Set up your booking horizon, this let you define how far in the future clients are able to schedule service appointments.
Define your own duration
Some appointments don’t require your attention the whole time, so you can help another client.
Notifications for you
When your client makes an appointment, cancelation or change you will receive a notification.
Time suggestions
With 'Smart suggestions' you can optimize your day by letting clients choose from suggested times. Or choose 'Show all slots', this will show the best times first, but clients can then choose to see the full list of time slots.
Learn
Your month wrapped up
Every month we email you analytics of last months' appointments, cancelations, most popular service appointments and revenue. This way you know exactly how your store is doing.
Your day at a glance
See exactly how much your service makes, what your clients schedule most and even learn how they made their appointment.
Software
Works on every device
Vev works on phones, tablets, computers and more. If you have internet in your store then you are good!
Works out of the box
Vev comes loaded with everything needed for your store right out of the box. And based on your usage it learns and gets better.
Free software updates
Vev gets better every day, and every upgrade is automatically added. No need to upgrade or install. Every month you receive an overview of the updates for your store.
It's your data
It's your data. The client information is yours. Vev doesn't sell, resell, target or advertise with the data from your service. Of course not!
Works everywhere
Vev is translated in English, Dutch, German, French, Spanish, Italian, Portuguese, Swedish, Danish, Norwegian, Turkish, Polish, Hungarian, Romanian and Czech. With more coming. It also supports over 100 currencies.
Auto pilot
Communication made easy
Every appointment, cancellation, change and reminder is automatically sent to your clients. Emails are sent in your style so they feel familiar to your clients.
Appointment reminders
On the day of the appointment, your client receives a reminder from you. It's send automatically and includes all the information of their service appointment.
Your month wrapped up
Every month we email you analytics of last months' appointments, cancelations, most popular service appointments and revenue. This way you know exactly how your store is doing.
Share your link
Add your link to your website and socials. A link in bio could boost the appointments of your store up to 40%.
Bookkeeping
Make your administration of your store run smooth.
Plus, a lot more
There's a lot more coming in Vev+ that will make doing business even easier. But we keep those under wraps for the moment.
Custom emails
Change the message of your emails to your clients with Vev+. Change the what and when to send.
Overview
Your overview of service appointments
See exactly who will get what service appointment, and at what time the appointment is due.
Your day at a glance
See exactly how much your service makes, what your clients schedule most and even learn how they made their appointment.
Delivery overview
See exactly where and at what time you need to deliver service appointments. Everything shown on an interactive map to make it crystal clear for you!
Calendar view
See all your service appointments in a calendar view.
Focus on your clients
Your daily overview of clients. Showing you exactly who's you will see today, and an easy way to let you schedule again.
Notifications for you
When your client makes an appointment, cancelation or change you will receive a notification.
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Your month wrapped up
Every month we email you analytics of last months' appointments, cancelations, most popular service appointments and revenue. This way you know exactly how your store is doing.
No-shows
Appointment reminders
On the day of the appointment, your client receives a reminder from you. It's send automatically and includes all the information of their service appointment.
Policy
Vev automatically sets a policy for you so it's clear for your clients what to expect. Works perfectly with payments, deposits and refunds.
Change the time
Clients can change the time of their upcoming appointment as long as the cancelation deadline hasn't passed.
Add to Calendar
Clients can add the appointment to their calendar. This way they receive a notification before their service appointment. The address, travel time and link to their confirmation page can be found in the event details.
Add to wallet
After clients schedule service appointments, they get a pass for their digital wallet. When added they get a notification on their phone at the right time. The pass contains all the details like; date, time, location, total cost, payment details and link.
Communication made easy
Every appointment, cancellation, change and reminder is automatically sent to your clients. Emails are sent in your style so they feel familiar to your clients.
Client details
For specialists it's super handy to have all the details of clients at their finger tips. Allowing you to send a text, call or email whenever you need.
Cancelation deadline
Decide until what time clients can cancel for free. Whenever a cancelation is made, clients receive a message including a link to schedule their next service appointment with your service.
Client history
See exactly what service appointment your client scheduled before.
Customers
Fields
Soon you can ask your client more specific information to make running your service even better.
Get reviews from clients
Without lifting a finger you will receive reviews from your customers. And in the future these will show up on your page.
Customer management (CRM)
See your clients in the best way. This lets you build relationships and get more appointments. And soon you can search and find your most valuable clients.
Edit clients
Edit client details, merge and remove to keep your client list up to date.
Client details
For specialists it's super handy to have all the details of clients at their finger tips. Allowing you to send a text, call or email whenever you need.
Notes
Add notes about your clients. These notes show up around the appointment, so you can pick up the conversation with your client where you left off last time.
Focus on your clients
Your daily overview of clients. Showing you exactly who's you will see today, and an easy way to let you schedule again.
Schedule again
In just a tap your clients become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your clients are reminded to schedule a service appointment again.
It's your data
It's your data. The client information is yours. Vev doesn't sell, resell, target or advertise with the data from your service. Of course not!
Client history
See exactly what service appointment your client scheduled before.
